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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,177 Reviews

1,177 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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November 13, 2023

Jordi communicated the cause of the symptoms quickly. He provided the corrective actions needed to fix the problem. Vehicle was repaired in a timely manner. Great job. More

by mk14624
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi 5 stars
Nov 13, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

November 13, 2023

I was extremely happy with the Service Department at Cortese. Rob was very knowledgeable and explained everything that the mechanics would be doing to my 2014 Charger, which was quite a bit of work. H More

by joe.lobosco20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
November 12, 2023

It was fine and fast. Efficient and friendly service, as per usual. I Thank you. More

by amann_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, I think.
Nov 13, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars!!! We appreciate your business.

November 10, 2023

The Service Department was prompt and professional. My service was done in a reasonable time. Pricing was competitive. Mike Nazzaro in the Service Department did a nice job! More

by hhotze9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Nov 13, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your kind words. Thanks for your business.

November 10, 2023

Excellent service very pleased with the work that was done,would definitely recommend people to here More

by stacyehrmentraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Stacy, thank you so much for your business here at Cortese. We appreciate you!

November 10, 2023

This was my first experience with Cortese, you would have thought I was a long time customer. Service was great and everything I asked to be done was completed in a reasonable amount of time. Just a GREAT de More

by blawrence8392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Balon
November 09, 2023

I have been working with Derek Bridges for over 10 years now. He has been wonderful to. More

by pmazzullo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Excellent time in completing the work. Super customer service. Always willing to answer any questions I have More

by vlt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nazzaro
November 07, 2023

Love Cortese and this is my 3rd lease. All the people here do a great job in getting what you want and the quality off the cars I got were excellent More

by atlwr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for being apart of the Cortese Family and the great review!!!

November 03, 2023

My jeep was in for annual inspection. They had s check engine light appeared but they we able to clear it and the fault did not return. Jeep passed inspection. Thank you More

by Timothygraham1964
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Timothy, thank you so much for your business and the great review!!!

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