Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,214 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I do not care for any of the sales personal at this dealership. They are rude and extremely arrogant. I don’t understand how you can be so arrogant when you don’t know half of the information on the pr dealership. They are rude and extremely arrogant. I don’t understand how you can be so arrogant when you don’t know half of the information on the product you’re selling. The service department on the other hand. 5/5. The only reason why i return to this dealership is the service. Nice guys, patient, willing to answer any and all of your questions. You don’t feel like just another number WHEN IT COMES TO SERVICE DEPARTMENT. Sales can learn a thing or two from the Service department’s customer service. More
I had a positive experience in all aspects of the business! The dealership was clean , the staff was friendly and knowledgeable. My truck was finished in a timely manner. business! The dealership was clean , the staff was friendly and knowledgeable. My truck was finished in a timely manner. More
Great customer service each time I bring my jeep in for service. In addition Kevin who gives out the loaner cars is very friendly and professional. service. In addition Kevin who gives out the loaner cars is very friendly and professional. More
Very clean very polite staff. Would def not hesitate to return there for service. Great place to go. Would def not hesitate to return there for service. Great place to go. More
Paid for tire rotation. All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never se All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never service ANY of my vehicles here again More
Cortese has completely taken care of my car needs starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. More
They always take care of me! That’s why I keep coming back. Reaction they cover everything I asked for That’s why I keep coming back. Reaction they cover everything I asked for More
Couldn’t have had a better experience from start to Finish excellent in all Levels to Finish excellent in all Levels More
**Update - I was contacted finally to get my radio system looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but t looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but the charges for it is outrageous. $912.00 to replace my radio I don’t think labor is included. I suggest a smaller mom and pops garage can probably do the job cheaper. I am a little disappointed with that. Oh well Rob was very helpful, communicative and detailed with his work. I would like to give 5 star however my Uconnect is still not fixed. I been trying to reach someone to reschedule but no response. Can someone contact me back? More