Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,177 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I was a first time customer @ Cortese Jeep in need of an immediate wheel alignment after striking a curb which essentially disabled the vehicle - Mark in scheduling worked closely w me to squeeze me in late immediate wheel alignment after striking a curb which essentially disabled the vehicle - Mark in scheduling worked closely w me to squeeze me in late on a Friday afternoon ( thanks for hanging around ) , Mike Navarro , service consultant was outstanding in explaining the problem and going over the resolution - many thanks to Mike for working w customer who had little knowledge of vehicle yet not making me feel as such , excellent customer service skills that other industries could learn from And lastly Nate who I did not meet but did the alignment - my car feels like it did when new - tight responsive driving - fantastic job I’ll be back again to Cortese for my vehicle needs Gary More
This dealership is great to work with. I’ve bought three Jeep Grand Cherokees from Cortese and have loved everyone of them. I’ve bought three Jeep Grand Cherokees from Cortese and have loved everyone of them. More
The staff in the service department at Cortese are wonderful! They provide great communication and are up front with their services - there are never any surprises when I go to pick up my car. wonderful! They provide great communication and are up front with their services - there are never any surprises when I go to pick up my car. More
Service was amazing everything went well love the outcome thanks for always doing a great job thanks for always doing a great job More
quick oil change while i waited very nice waiting room. clean nice building friendly people clean nice building friendly people More
A PROFESIONAL & CARING business that treats you like family from the sales dept to the service dept, & for that reason I will always recommend CORTESE!!! family from the sales dept to the service dept, & for that reason I will always recommend CORTESE!!! More
Worked well with rescheduling. Prompt and friendly service. Great communication throughout the whole process. I would recommend them Prompt and friendly service. Great communication throughout the whole process. I would recommend them More