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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,175 Reviews

1,175 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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March 28, 2024

The appointment went well, the service reps were great. Inspection was done quickly with no issues. Also was able to get in later that afternoon for a noise that ended up being the water pump. Mike a More

by jods7312
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike who checked me in and Mark the appointment coordinator.
Mar 29, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and the great review!

March 28, 2024

My vehicle was in for a recall. As always the service was excellent. Repair was completed in a timely manner. More

by grammajanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Balon (5 stars)
Mar 29, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and the great review!!!

March 26, 2024

Jordi was professional and my service was great. I will use them again for services my car needs! More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Amy thanks for the great review, we appreciate your business!

March 25, 2024

Took vehicle in on time and was done very quickly. Also, very friendly and discussed things that I will need in the future. More

by jhansen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and look forward to working with you in the future!

March 23, 2024

Appointment went as planned, work was done great, and communication during appointment was excellent. Very pleased. More

by ldiehl14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, service advisor
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business and the 5 star review.

March 23, 2024

Mike was very helpful and explained everything clearly so I could understand. He is great! More

by mattmachew50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the mechanic was great!
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mike thanks for the great review. We appreciate your business.

March 22, 2024

Great services every time I go always tell me what needs to get done I love it More

by cstrose32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for allowing us to earn your business and the 5 star review!

March 19, 2024

This people work here lie about the pricing and they hide a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees More

by gangabista57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dunkleberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I attempted to reach you however due to no contact info or name I was unable to do so. I apologize that you feel this way, every customer matters here at Cortese and we are open to speak with you about your concern. Please feel free t reach out. Michelle @Cortese Customer Relations.

March 18, 2024

Adam was excellent to work with! On my initial visit he was the only rep that approached me while several others just sat at their desks. I love my car and would definitely recommen More

by wyoungma
Recommend Dealer
Yes
Employees Worked With
Adam Rossi. 5 stars
Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business. We appreciate you and the 5 star review!

March 18, 2024

My service coordinator Mike was awesome. I was happy to get my car back on the same day with all the necessary work completed. I needed a new battery that cost $324, which seems expensive. W More

by cdperna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazarro
Mar 18, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the feedback and being a customer here at Cortese. I apologize that you are experiencing this. Please let us know if we can help. We will continue to strive for 5 stars! We appreciate your business.

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