Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,175 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
The appointment went well, the service reps were great. Inspection was done quickly with no issues. Also was able to get in later that afternoon for a noise that ended up being the water pump. Mike a Inspection was done quickly with no issues. Also was able to get in later that afternoon for a noise that ended up being the water pump. Mike and Mark were awesome and it was able to be changed right then. Great service department! More
Took vehicle in on time and was done very quickly. Also, very friendly and discussed things that I will need in the future. Also, very friendly and discussed things that I will need in the future. More
Appointment went as planned, work was done great, and communication during appointment was excellent. Very pleased. communication during appointment was excellent. Very pleased. More
Mike was very helpful and explained everything clearly so I could understand. He is great! I could understand. He is great! More
This people work here lie about the pricing and they hide a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees More
Adam was excellent to work with! On my initial visit he was the only rep that approached me while several others just sat at their desks. I love my car and would definitely recommen On my initial visit he was the only rep that approached me while several others just sat at their desks. I love my car and would definitely recommend Adam to my friends. More
My service coordinator Mike was awesome. I was happy to get my car back on the same day with all the necessary work completed. I needed a new battery that cost $324, which seems expensive. W I was happy to get my car back on the same day with all the necessary work completed. I needed a new battery that cost $324, which seems expensive. When I opened up my glove box today, the upper shelf within the glove box was detached and laying loose in the glove box. Now I have to figure out how to reattach it. I'm not happy about that either. So, Mike gets 5 stars and the dealership gets -1 star which gives you my rating of 4 stars. More