Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,174 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Worked with service rep Mike. Was very informative and helped me through the whole process. Highly recommend asking for Mike. Thanks Cortese! Was very informative and helped me through the whole process. Highly recommend asking for Mike. Thanks Cortese! More
Outstanding service! Darren took great care of my tire installation. The tires I ordered were the wrong size and he quickly ordered the correct ones and had them there Darren took great care of my tire installation. The tires I ordered were the wrong size and he quickly ordered the correct ones and had them there the same day. My wheels were mounted and balanced and ready to go the next day. More
It was easy, fast, and the staff was super friendly and helpful. Tool care of everything my car needed. helpful. Tool care of everything my car needed. More
Best service department I’ve ever worked with. The staff is constantly professional, organized and communicative. Mike Nazzaro did a great job on my 4/6 appointment. The staff is constantly professional, organized and communicative. Mike Nazzaro did a great job on my 4/6 appointment. More
Had a great experience servicing my wife’s Jeep GC. I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they go I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they got me in and out very quickly, will go back again for other services. More
I bought a 1982 dodge pickup new at Cortese and the sale was OK but the service department was very bad. Had a leak in the transmission that I brought back 6 times and they couldnt figure it out. Turned out was OK but the service department was very bad. Had a leak in the transmission that I brought back 6 times and they couldnt figure it out. Turned out to be a loose plug that if they dropped the transmission would have found it. I said I would never go back and for 42 years I didnt. Because of a situation with my 2019 Ram I had to go to a larger dealership. I was very impressed with the staff. They were outstanding. Everyone looked me in the face and spoke to me. They were helpful and followed up. I would have said the dealership was a 5 except the service writer spoke so fast on the phone I couldn't understand his message. I have recommended your company to everyone I have come in contact with. Great job with training your staff on how to make contact with customers. More
My car has been back to the dealership five times for two problems. One is still unresolved. This is unacceptable especially since I purchased a brand new vehicle. problems. One is still unresolved. This is unacceptable especially since I purchased a brand new vehicle. More