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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,172 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
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1,172 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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June 03, 2024
Service was great found a problem I didn't now I had and fixed it right away. fixed it right away. More
by wanilosky
Verified CustomerEmployees Worked With
May 30, 2024
Completed the work at no cost to me, all warranty. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. More
by jscat445
Employees Worked With
Jordi
May 30, 2024
Derek and the Cortese Team took Great care of us! Best dealership experience to date!! Best dealership experience to date!! More
by CJWINS23
Employees Worked With
May 28, 2024
They were very helpful in making sure that my Jeep got the recall update that it needed once the part was in stock. Very friendly. the recall update that it needed once the part was in stock. Very friendly. More
by evan_mcconnell
Employees Worked With
May 27, 2024
derek was great to work with - i enjoyed the experience as i came from the buffalo area as i came from the buffalo area More
by pythagoras3450
Employees Worked With
May 27, 2024
The very best service. From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a gre From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a great employee More
by w2gen
Employees Worked With
Sorry for not knowing his his name
May 25, 2024
Great service excellent work done on my car. Friendly anchor service were recommend to others. Friendly anchor service were recommend to others. More
by naimiet1
Employees Worked With
May 25, 2024
Terrible service. Took my Ram1500 in for an oil change and tire rotation. Service was not completed correctly which caused my truck to be left at the dealer for over Took my Ram1500 in for an oil change and tire rotation. Service was not completed correctly which caused my truck to be left at the dealer for over a week. More
by townsend972
May 21, 2024
Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to apply coupons listed on their website. This is the second time I've had issues with him not applying coupons, and now they tell me the "coupons" listed on their website are not coupons at all but only starting prices, but there's no transparency on their pricing so I never know what costs will actually apply. Mike also claims to never know what specials they are running because they come from a third party, then why are they even listed on their website under service coupons? Overall, I will never work with Mike again, I don't need to go to a dealer to be spoken to with a rude tone as though I'm bothering him. Plenty of other dealers in the area that go above and beyond to provide great customer service, and are transparent about their service pricing. More
by JTall
