Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Nice service representatives, but poor service Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. Last repair only occurred after dealership wrecked my duely, then put tires on incorrectly, so I had to take it back for correction, while there I had them look at a fuel leak which earlier they had diagnosed as a transmission leak. Took two times to get it right. More
Very nice and clean place to sit and wait for oil change Wonderful place to have service done! Service department does everything to need your needs and has your car finished in a timely manner. Will definit Wonderful place to have service done! Service department does everything to need your needs and has your car finished in a timely manner. Will definitely go back! More
excellant nice clean waiting area. took my car right in when i got there. easy to set up the service online. very friendly staff. would recommend. nice clean waiting area. took my car right in when i got there. easy to set up the service online. very friendly staff. would recommend. More
Terrible ddnt fix my car brian Terrible had bring car back3 times bruh car in to get water pump fix end up getting a half oil change abs light on oil light pn now yerrible job hav b Terrible had bring car back3 times bruh car in to get water pump fix end up getting a half oil change abs light on oil light pn now yerrible job hav bring cat back tommorow More
As promised with no hassles 2011 Jeep Wrangler. Due for oil change. Also needed the rear brakes checked; they were hanging up. Bad calipers needed to be replaced. Had to ke 2011 Jeep Wrangler. Due for oil change. Also needed the rear brakes checked; they were hanging up. Bad calipers needed to be replaced. Had to keep the truck overnight waiting for the part but they let me know early into the repair so no biggie. Had been there within the year for pads and rotors. Needed these replaced as well but honored the warranty on their own. Nice to not get taken. More
brakes,rotors,calibers,manifold replaced Tim Young look in to all parts that need changing to make sure what was under warranty . He also gave me several discounts on work that was done .Kept Tim Young look in to all parts that need changing to make sure what was under warranty . He also gave me several discounts on work that was done .Kept tract of my back order.I always bring my truck here for service .this is where I bought it.I have been dealing with Tim for 9 years great service guy! More
Oil change Kept their time accurate- got me out of there quickly and was very friendly and helpful. The associate even gave me a coupon for my oil change Kept their time accurate- got me out of there quickly and was very friendly and helpful. The associate even gave me a coupon for my oil change More
Great Experience Had to have some warranty work done on our 2017 Pacifica along with a tire and oil changes. Bryan from the Service Dept kept me updated and explained Had to have some warranty work done on our 2017 Pacifica along with a tire and oil changes. Bryan from the Service Dept kept me updated and explained thoroughly what was done More
had a good experience. they got me in right at the time of my appointment and took care of my car in a timely fashion. I was glad to get it taken care of. they got me in right at the time of my appointment and took care of my car in a timely fashion. I was glad to get it taken care of. More
Great service Tim really helped me out when our extended warranty coverage declined our claim for repairs to a/c. Dodge should cover all of it due to poor design, l Tim really helped me out when our extended warranty coverage declined our claim for repairs to a/c. Dodge should cover all of it due to poor design, location almost guarantees corrosion will make it fail. More