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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 09, 2018

Nice service representatives, but poor service Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. More

by mcginnipat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke
June 07, 2018

Very nice and clean place to sit and wait for oil change Wonderful place to have service done! Service department does everything to need your needs and has your car finished in a timely manner. Will definit More

by dmatroniano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Mike Maniscalco
June 07, 2018

excellant nice clean waiting area. took my car right in when i got there. easy to set up the service online. very friendly staff. would recommend. More

by chryslerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN MITCHELL
June 06, 2018

Terrible ddnt fix my car brian Terrible had bring car back3 times bruh car in to get water pump fix end up getting a half oil change abs light on oil light pn now yerrible job hav b More

by keke16holley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
June 05, 2018

As promised with no hassles 2011 Jeep Wrangler. Due for oil change. Also needed the rear brakes checked; they were hanging up. Bad calipers needed to be replaced. Had to ke More

by robert.zerby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim (service advisor)
June 02, 2018

brakes,rotors,calibers,manifold replaced Tim Young look in to all parts that need changing to make sure what was under warranty . He also gave me several discounts on work that was done .Kept More

by mweed3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim young
May 31, 2018

Oil change Kept their time accurate- got me out of there quickly and was very friendly and helpful. The associate even gave me a coupon for my oil change More

by kimeyankees2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
May 19, 2018

Great Experience Had to have some warranty work done on our 2017 Pacifica along with a tire and oil changes. Bryan from the Service Dept kept me updated and explained More

by Cheryl BV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
May 18, 2018

had a good experience. they got me in right at the time of my appointment and took care of my car in a timely fashion. I was glad to get it taken care of. More

by justinfrank31
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t really pay attention to who I was dealing with
May 14, 2018

Great service Tim really helped me out when our extended warranty coverage declined our claim for repairs to a/c. Dodge should cover all of it due to poor design, l More

by stevendkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in service