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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,165 Reviews

1,165 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 02, 2018

awesome service as allways great service , allway courteous. promt shuttle service, the service department is always accommodating to work around my schedule.the quality of the More

by pbristol0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Germeroth
July 27, 2018

Couldn't fix a leaky tire I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to ro More

by calbert116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2018

Updt’s & service to both my Challenger & Durango Great service, I’m a returning customer, I always get my service done at cortese very comfy to wait & wi fi tv coffee, water other stuff More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember service reps names
July 25, 2018

Very Good Experience Great communication throughout the time I was there, Everyone is friendly and courteous. The waiting area is clean and comfortable. Work was explai More

by tpweltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, Lisa
July 20, 2018

Factory update, General maintence Great service, had a factory update on both, my Durango, & Challenger, along general maintenance quick and reliable service very nice place to wait fo More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 19, 2018

Breezy check in and check out Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out o More

by DDLONG
Recommend Dealer
Yes
Employees Worked With
Brian Mithcell
July 08, 2018

Great Service I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to sear More

by btstahoe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor
July 05, 2018

wonderful service department They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My ser More

by grandamasquirrel65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchel service department
July 03, 2018

Very Nice & Understanding Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nic More

by robinson52004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young
July 02, 2018

great service the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great More

by jcraddo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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