Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,165 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
awesome service as allways great service , allway courteous. promt shuttle service, the service department is always accommodating to work around my schedule.the quality of the great service , allway courteous. promt shuttle service, the service department is always accommodating to work around my schedule.the quality of the work is always good never need to go back. More
Couldn't fix a leaky tire I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to ro I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to rotate my tires at a cost of $25, with out my permission. I caught it and they took the charge off my bill. Tire is still losing ait. More
Updt’s & service to both my Challenger & Durango Great service, I’m a returning customer, I always get my service done at cortese very comfy to wait & wi fi tv coffee, water other stuff Great service, I’m a returning customer, I always get my service done at cortese very comfy to wait & wi fi tv coffee, water other stuff More
Very Good Experience Great communication throughout the time I was there, Everyone is friendly and courteous. The waiting area is clean and comfortable. Work was explai Great communication throughout the time I was there, Everyone is friendly and courteous. The waiting area is clean and comfortable. Work was explained to me at time of checkout. More
Factory update, General maintence Great service, had a factory update on both, my Durango, & Challenger, along general maintenance quick and reliable service very nice place to wait fo Great service, had a factory update on both, my Durango, & Challenger, along general maintenance quick and reliable service very nice place to wait for them to be done. I will continue to rely on Cortese for my cars updt’s & maintenance. The reps were very professional & expl every thing that was done. More
Breezy check in and check out Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out o Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out of good deed! More
Great Service I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to sear I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to search for a Ram Dealer. When I got to Cortese I was greeted by Brian, my service advisor. It as late in the day so Brian scheduled me for first thing in the morning. I arrived the following morning, was greeted by Brian, and away my truck went to service. Brian noticed my truck had a recall on replacing my water pump and they took care of that during my visit. Brian came out to show me the drive belt idler was worn as well (524,000 miles) so they replaced it as well. I couldn’t be happier with the way I was treated. I highly recommend the Cortese Service Department. More
wonderful service department They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My ser They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My service representative is Brian . I always feel confident that he will make sure that everything is ok with my car.. He will call me and let me know what is wrong and when she will be ready. More
Very Nice & Understanding Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nic Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nice to make it work. More
great service the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great service all around!! More