Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,165 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Service guy Brian was good billing bad The service guy was attentive and good. But the lady who billed me was rude, busy on her cell phone, and not professional. It’s out of my way to come The service guy was attentive and good. But the lady who billed me was rude, busy on her cell phone, and not professional. It’s out of my way to come there so it would have to be well worth it but honestly the cost was average my car was dirty and isn’t worth the hassle. More
great experience dealership is on point! Luke was a pleasure to work with. I will recommend this dealership to my friends and family. Everyone was pleasant and acco dealership is on point! Luke was a pleasure to work with. I will recommend this dealership to my friends and family. Everyone was pleasant and accommodating! More
300 C door handle repair,, Again the job was done to perfection..and with great people surrounding me,,always a great experience..all the service writers are top shelf and the Again the job was done to perfection..and with great people surrounding me,,always a great experience..all the service writers are top shelf and they keep you informed about the status of the repairs,,,great place,, More
Durango factory recall. Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the bes Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the best service as usual. More
Sales and seevice Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done More
Professional work done at a reasonable cost. Gary takes great care of his customers, and his team does a wonderful job in a timely manner. Continuously pleased with the Cortese Service Department Gary takes great care of his customers, and his team does a wonderful job in a timely manner. Continuously pleased with the Cortese Service Department. More
Great! The Service Department is usually great! Although Collision repair did NOT impress me last year. It took forever to get my car back. The excuse wa The Service Department is usually great! Although Collision repair did NOT impress me last year. It took forever to get my car back. The excuse was that they needed a part, then another, you would think the dealer would have parts especially with such a common car. Also, there wasn’t a rental for a whole month my car was being repaired. Was NOT impressed with sales either, service after sale is lacking. Again, your service department is great! More
Services for my 05 300C,,2 visits,, Cortese is a cut above most dealership services,, the entire staff is courteous and so knowledgeable ,,Lisa L...Luke and Tim the service writers and r Cortese is a cut above most dealership services,, the entire staff is courteous and so knowledgeable ,,Lisa L...Luke and Tim the service writers and right down to Greg the shuttle driver,,All great people who bent over backwards for me and i'm nothing special...it's the only place my 300 C will ever go,,,John Cortese is one class act who knows how to operate a dealership...truly,,jimmy cimino... More
Chrysler experience Friendly competent service personal. Work is completed in a timely manner. Waiting rooms are always clean, and plenty of coffee for those who would wa Friendly competent service personal. Work is completed in a timely manner. Waiting rooms are always clean, and plenty of coffee for those who would want it. More
Great ! Quick and easy ....came in same day I reported the problem and they fixed in in just a few hours ! Bob Harmor arranged a loaner for me too ! Quick and easy ....came in same day I reported the problem and they fixed in in just a few hours ! Bob Harmor arranged a loaner for me too ! More