Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Breezy check in and check out Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out o Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out of good deed! More
Great Service I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to sear I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to search for a Ram Dealer. When I got to Cortese I was greeted by Brian, my service advisor. It as late in the day so Brian scheduled me for first thing in the morning. I arrived the following morning, was greeted by Brian, and away my truck went to service. Brian noticed my truck had a recall on replacing my water pump and they took care of that during my visit. Brian came out to show me the drive belt idler was worn as well (524,000 miles) so they replaced it as well. I couldn’t be happier with the way I was treated. I highly recommend the Cortese Service Department. More
wonderful service department They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My ser They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My service representative is Brian . I always feel confident that he will make sure that everything is ok with my car.. He will call me and let me know what is wrong and when she will be ready. More
Very Nice & Understanding Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nic Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nice to make it work. More
Oil change rotation Good service. Polite from the first person to the last. Quick, nice waiting area and very knowledgeable. Good prices too. Overall a great experience w Good service. Polite from the first person to the last. Quick, nice waiting area and very knowledgeable. Good prices too. Overall a great experience with them. More
great service the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great service all around!! More
Very friendly Luke in Service was very welcoming. As soon as I stepped out of my car he knew who I was which was a nice surprise. He was very enthusiastic and you c Luke in Service was very welcoming. As soon as I stepped out of my car he knew who I was which was a nice surprise. He was very enthusiastic and you could tell he wanted to make your time there plesant and get you out as soon as possible. More
wonderful service department my engine light came on and I went to Cortese's service dept. they were very nice and took my car in immediately without an appointment. my engine light came on and I went to Cortese's service dept. they were very nice and took my car in immediately without an appointment. More
Great Service This was my first time going to Cortese for service on my Jeep. I went in for a routine oil change, tire rotation and recall. The entire staff was f This was my first time going to Cortese for service on my Jeep. I went in for a routine oil change, tire rotation and recall. The entire staff was friendly, and service was fast and efficient. Shuttle service was excellent, and I liked that they texted me with status updates on my vehicle. I would definitely recommend this service department and will be returning in the future. More
Will come back for future service work! So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked f So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked flexplate) I'm quite astonished that their are absolutely zero leaks on my driveway! Considering that the halfshafts were removed, the tranny and cooler lines (lines were replaced as well), removed, the tranny oil pan removed to perform 100K mile service, there's just so much here that could go wrong, and it appears again so far so good, that the repair was completed nearly perfectly. I actually was encouraged to speak with the tech that did the repair. My home dealer wouldn't even let me speak with a repair tech as they, "were on an hourly rate and we don't allow that", believe it or not. So, again, so far so good; I'll wait for another couple of thousand miles to really be sure, but today I'm overjoyed at the experience at Cortese. More