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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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July 19, 2018

Breezy check in and check out Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out o More

by DDLONG
Recommend Dealer
Yes
Employees Worked With
Brian Mithcell
July 08, 2018

Great Service I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to sear More

by btstahoe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor
July 05, 2018

wonderful service department They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My ser More

by grandamasquirrel65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchel service department
July 03, 2018

Very Nice & Understanding Tim Young was very courteous and did his best to communicate with a deaf customer. Service was quick. Although inspection was not passed, he was nic More

by robinson52004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young
July 02, 2018

Oil change rotation Good service. Polite from the first person to the last. Quick, nice waiting area and very knowledgeable. Good prices too. Overall a great experience w More

by stratischristakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

great service the service was done faster than they had anticipated, and my salesman, Jeff LaMartina stopped in the waiting room to see if I needed anything. Great More

by jcraddo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

Very friendly Luke in Service was very welcoming. As soon as I stepped out of my car he knew who I was which was a nice surprise. He was very enthusiastic and you c More

by melissajmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke in Service, Dylan Scorsone
June 29, 2018

wonderful service department my engine light came on and I went to Cortese's service dept. they were very nice and took my car in immediately without an appointment. More

by grandamasquirrel65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Tim service department
June 28, 2018

Great Service This was my first time going to Cortese for service on my Jeep. I went in for a routine oil change, tire rotation and recall. The entire staff was f More

by amym0519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Unsure of the name of service employee who worked on my vehicle.
June 27, 2018

Will come back for future service work! So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked f More

by LWHill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke was my service guy, I forgot the tech's name
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