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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 25, 2018

Fantastic They even got us in a day earlier than scheduled when we requested this for New York State inspection and oil change 😀. Everyone was friendly More

by mccoym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young
August 25, 2018

Done in no time! I had to bring in my Chrysler 360S for a recall on the cruise control and they had it done in no time. It only took an hour like they promised us and More

by sabres15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lieberman
August 24, 2018

Service guy Brian was good billing bad The service guy was attentive and good. But the lady who billed me was rude, busy on her cell phone, and not professional. It’s out of my way to come More

by pamhildman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

as promised not the first time doing service over here, Brian is always the guy help me figure out whats the prob with my 200L. solid service More

by rxx3872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
August 24, 2018

Awesome service Jeep service department very friendly, helpful and professional! I would send people to Cortese because of their sale department and their Service De More

by jojod14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
August 24, 2018

very good my truck was called for service from dodge for safety the job was done in about 3 hours and that was ok with me .. i did not wait,I went home More

by tmontagliano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont who it was
August 22, 2018

great experience dealership is on point! Luke was a pleasure to work with. I will recommend this dealership to my friends and family. Everyone was pleasant and acco More

by lestjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

300 C door handle repair,, Again the job was done to perfection..and with great people surrounding me,,always a great experience..all the service writers are top shelf and the More

by vinjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young,, Lisa Ladelfa,,the parts guys,,and the other service writers...even the cashier was great..
August 16, 2018

Durango factory recall. Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the bes More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Sales and seevice Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done More

by TrackhawkJSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Rocco Muffoletto
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