Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

heat core repair Dodge Journey I was experiencing uneven heating in my vehicle. The heat core was replaced about a month ago. Zhe problem turned out to be some incorrect settings. M I was experiencing uneven heating in my vehicle. The heat core was replaced about a month ago. Zhe problem turned out to be some incorrect settings. My service advisor, Brian Mitchell, explained that this was an error on their part and made the repair without additional charges to me. I of course paid for the other service items I scheduled. Brian was professional and courteous. More

Excellent Brian { the service tech) was very professional and courteous. He made sure he understood my request for the service I obtained. The work was done wit Brian { the service tech) was very professional and courteous. He made sure he understood my request for the service I obtained. The work was done within a reasonable time frame. The other staff members were also courteous. The floors and bathroom was clean and well kept. More

Quick repair done well. I had a trunk latch problem and really needed it fixed fast. My son was getting married and I needed to be able to access my trunk. Done same day I c I had a trunk latch problem and really needed it fixed fast. My son was getting married and I needed to be able to access my trunk. Done same day I called. More

Slow Service Took over an hour for an oil change and tire rotation. It should never take that long I've gone to other dealers and non dealer shops and they can all Took over an hour for an oil change and tire rotation. It should never take that long I've gone to other dealers and non dealer shops and they can all do it in a half hour or less. They overcharged me in labor simply because of the extra time it took them to do the work. More

Great Service/Customer Service Went above and beyond to resolve the ticking sound. Wait wasn't bad at all they're very professional Just waiting for an appointment call. Went above and beyond to resolve the ticking sound. Wait wasn't bad at all they're very professional Just waiting for an appointment call. More

Thorough, Quick, and always good work Gary runs a smooth service dept. His service writers, as well as techs all preform great work in a timely manor and thats important to me. Prices are Gary runs a smooth service dept. His service writers, as well as techs all preform great work in a timely manor and thats important to me. Prices are always respectable, and everyone always communicates well w/ you as the customer. Over all great service every time I need maintenance. More

Brian is Wonderful! I had the best customer service with Brian at Cortese. He listened, answered all my questions and Was just an outstanding service man! I Have been b I had the best customer service with Brian at Cortese. He listened, answered all my questions and Was just an outstanding service man! I Have been bringing my vehicles to Cortese for over ten years now and I really appreciate Brian’s outstanding service that he provided to me. I will definitely continue to have my vehicle serviced at Cortese! Thank you so much Brian! More

Always good Good friendly people that know what their doing and will go out of their way to help you. I have done business with them for over 20 years. Good friendly people that know what their doing and will go out of their way to help you. I have done business with them for over 20 years. More

Efficient By the time I met with the service manager (Jordan), explained the service I was looking for and then picked up my loaner car, it was only 10 minutes By the time I met with the service manager (Jordan), explained the service I was looking for and then picked up my loaner car, it was only 10 minutes total. (And when I initially called to make the appointment, I requested the tires get rotated. I forgot to mention that to him when I dropped off the truck but while I was signing paperwork for the loaner, Jordan found me and inquired if I still wanted that service. Appreciated the follow-up.) More

Fast and complete job. The service is always excellent and always a frendly staff. They have a very comfortable waiting area and free wifi as well . Keep up the good work. The service is always excellent and always a frendly staff. They have a very comfortable waiting area and free wifi as well . Keep up the good work. More