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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,166 Reviews

1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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December 08, 2018

Older Dodge Van needs starter Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She More

by ymrfaat
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
November 30, 2018

Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it More

by margaretdebrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who my husband delt with
November 29, 2018

Recall Replacement Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. More

by dabella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 28, 2018

Excellent service My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done More

by rmurray7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2018

visit felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 More

by megg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Burnette
November 28, 2018

well organized courteous good experienced good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall More

by dinotoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2018

Put on a hard top Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks More

by blpjack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Germeroth, Jordan Burnette
November 24, 2018

Jeep service Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core val More

by joanne.tallinger.ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
November 22, 2018

Great Service I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone More

by kimbletavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
November 21, 2018

Recall Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two f More

by grandCherokee15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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