Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Older Dodge Van needs starter Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She scheduled the appointment immediately. I was able to contact the garage by phone and email. The work was completed before the scheduled appointment. The van was cleared of snow and steps from the door upon pick up. Thank you. See you in the spring for regular maintenance. More
Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it cost 130.00. The highest I have ever paid at a dealership. I probably will not bring it back to corteese More
Recall Replacement Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. More
Excellent service My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done on my van. More
visit felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 me for 130.00$... . More
well organized courteous good experienced good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall for me More
Put on a hard top Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks More
Jeep service Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core val Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core values. Happy holidays More
Great Service I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone More
Recall Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two f Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two faulty sensors for no charge (still under warranty). Very easy on my end! More