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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,166 Reviews

1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 16, 2019

Recall , oil change and inspection I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm ve More

by dlippa69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick. Service advisor
January 11, 2019

Repair My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was alrea More

by raduvuliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Mitchell
January 11, 2019

Excellent, and friendly service My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. More

by thompsonw1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
January 10, 2019

Perfect Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very at More

by Ricardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pflieger
January 10, 2019

Courteous and keep you informed. Did what they said they wo They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure More

by rhauptfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 10, 2019

Very professional and friendly When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issu More

by canalman2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2019

Car service Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very afford More

by arielbills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 09, 2019

dissatisfied oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80 More

by ed141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 09, 2019

A nice service experience. They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as wel More

by jnhefley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2019

Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa More

by jwest71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Service advisor
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