Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Recall , oil change and inspection I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm ve I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm very happy with my experience at cortese dodge. More
Repair My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was alrea My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was already replaced and changed me for it. I don’t think I would ever use your services again. Also would not recommend to anyone. More
Excellent, and friendly service My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. More
Perfect Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very at Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very attentive and couldn't do enough to help me. Very satisfying experience. Thank you. More
Courteous and keep you informed. Did what they said they wo They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure I was satisfied. More
Very professional and friendly When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issu When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issue I was having with my Jeep, they knew what the issue was and how to fix it. Unfortunately my Jeep made a lier out of me (ha ha), but they did the best they could to diagnose the problem to see if it would present itself. All in all, I was very pleased with the service department. More
Car service Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very afford Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very affordable, thanks!! More
dissatisfied oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80 oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80lb front 65lb they were just the opposite because pressure was not checked More
A nice service experience. They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as wel They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as well as could be expected. More
Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the factory recalls i had. More