Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
fantastic my experience was second to none, I liked the fact that there was a set drop off time no waiting in line. all my questions were answered and my truck my experience was second to none, I liked the fact that there was a set drop off time no waiting in line. all my questions were answered and my truck was ready at the promised time. More
Great Service My Jeep was making strange noises a few days before going on a trip. I was able to get a last minute appointment and had my wheel bearings replaced. N My Jeep was making strange noises a few days before going on a trip. I was able to get a last minute appointment and had my wheel bearings replaced. Nick handled the warranty and I was able to pay my deductible and get on the road on time. More
everyone is helpful from start to finish The service department is simply great and all work is completed promptly. When leasing our Jeep Cherokee the sales manager Rocco and Samantha Cortese The service department is simply great and all work is completed promptly. When leasing our Jeep Cherokee the sales manager Rocco and Samantha Cortese made the deal simple and easy . More
Terrific experience Customer service is outstanding, from the sales person, to the service department. I would definitely recommend Cortese to anyone interested in buying Customer service is outstanding, from the sales person, to the service department. I would definitely recommend Cortese to anyone interested in buying a new or used vehicle. More
Older Dodge Van needs starter Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She scheduled the appointment immediately. I was able to contact the garage by phone and email. The work was completed before the scheduled appointment. The van was cleared of snow and steps from the door upon pick up. Thank you. See you in the spring for regular maintenance. More
Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it cost 130.00. The highest I have ever paid at a dealership. I probably will not bring it back to corteese More
Recall Replacement Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. More
Excellent service My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done on my van. More
visit felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 me for 130.00$... . More
well organized courteous good experienced good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall for me More