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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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December 20, 2018

fantastic my experience was second to none, I liked the fact that there was a set drop off time no waiting in line. all my questions were answered and my truck More

by mfitzgerald0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 20, 2018

Great Service My Jeep was making strange noises a few days before going on a trip. I was able to get a last minute appointment and had my wheel bearings replaced. N More

by obriendanielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 20, 2018

everyone is helpful from start to finish The service department is simply great and all work is completed promptly. When leasing our Jeep Cherokee the sales manager Rocco and Samantha Cortese More

by jluap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian / service, Rocco Muffoletto
December 14, 2018

Terrific experience Customer service is outstanding, from the sales person, to the service department. I would definitely recommend Cortese to anyone interested in buying More

by MuvGaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
December 08, 2018

Older Dodge Van needs starter Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She More

by ymrfaat
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
November 30, 2018

Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it More

by margaretdebrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who my husband delt with
November 29, 2018

Recall Replacement Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. More

by dabella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 28, 2018

Excellent service My appointment was for an oil change and a tire rotation. Service manager was courteous and the it took less than an hour for all the work to be done More

by rmurray7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2018

visit felt like he didnt have for my vehicle..!! 2003...said he would call...didnt...i had to call 2 times...just felt like nobody could explain anything 2 More

by megg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Burnette
November 28, 2018

well organized courteous good experienced good experienced well organized i liked that they gave me a vehicle to drive for the day so i could get to work thanks for taking care of this recall More

by dinotoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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