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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 28, 2019

Service Center was Awesome!! Work completed on time. Technician was thorough. Conversation about repairs was cordial and informative. My service tech was Jordan and he greeted me More

by tonykinslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 24, 2019

Awesome first visit I walked in with out an appointment worried that I had a leak in my tire. You guys took my Jeep in right away with out any hesitation. Brian was so gr More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (service department)
January 24, 2019

Oil change and tire rotation I was greeted promptly and my appointment was done on time and very quickly. I also appreciate the fact that there are service hours after 5pm More

by moconnor793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 16, 2019

Good service I haven’t had a bad experience with cortese. My only possible issue is the labor charges. Twice I have been for service and been charge more for the s More

by shannonweinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
January 16, 2019

Recall , oil change and inspection I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm ve More

by dlippa69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick. Service advisor
January 11, 2019

Repair My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was alrea More

by raduvuliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Mitchell
January 11, 2019

Excellent, and friendly service My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. More

by thompsonw1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
January 10, 2019

Perfect Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very at More

by Ricardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pflieger
January 10, 2019

Courteous and keep you informed. Did what they said they wo They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure More

by rhauptfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 10, 2019

Very professional and friendly When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issu More

by canalman2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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