Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Service Center was Awesome!! Work completed on time. Technician was thorough. Conversation about repairs was cordial and informative. My service tech was Jordan and he greeted me Work completed on time. Technician was thorough. Conversation about repairs was cordial and informative. My service tech was Jordan and he greeted me when I dropped the car off and pulled it up for me when time to leave. More
Awesome first visit I walked in with out an appointment worried that I had a leak in my tire. You guys took my Jeep in right away with out any hesitation. Brian was so gr I walked in with out an appointment worried that I had a leak in my tire. You guys took my Jeep in right away with out any hesitation. Brian was so great. He had great customer service skills & answered all of my questions. This is the first time I’ve had to bring my Jeep in & I had a really great experience. You guys are awesome! More
Oil change and tire rotation I was greeted promptly and my appointment was done on time and very quickly. I also appreciate the fact that there are service hours after 5pm I was greeted promptly and my appointment was done on time and very quickly. I also appreciate the fact that there are service hours after 5pm More
Good service I haven’t had a bad experience with cortese. My only possible issue is the labor charges. Twice I have been for service and been charge more for the s I haven’t had a bad experience with cortese. My only possible issue is the labor charges. Twice I have been for service and been charge more for the service the even close to the work done. Other wise I am happy. More
Recall , oil change and inspection I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm ve I was greeted as a person and the service that was being done was explained to me. The service was done alot sooner then what was told to me. I'm very happy with my experience at cortese dodge. More
Repair My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was alrea My car was in service for over 2 months. I had to call constantly because weeks will go by with out any answers. They changed the parts that was already replaced and changed me for it. I don’t think I would ever use your services again. Also would not recommend to anyone. More
Excellent, and friendly service My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. My service advisor was very friendly, and kept me updated on the status of my vehicle. Overall it was a great experience for a first time visit. More
Perfect Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very at Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very attentive and couldn't do enough to help me. Very satisfying experience. Thank you. More
Courteous and keep you informed. Did what they said they wo They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure I was satisfied. More
Very professional and friendly When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issu When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issue I was having with my Jeep, they knew what the issue was and how to fix it. Unfortunately my Jeep made a lier out of me (ha ha), but they did the best they could to diagnose the problem to see if it would present itself. All in all, I was very pleased with the service department. More