Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Service crew poorly prepared, I came in with a problem and leave with doubts about the car. The problem in the beginning was an oil change, however, there is a lot of mismatched in I came in with a problem and leave with doubts about the car. The problem in the beginning was an oil change, however, there is a lot of mismatched information: in the car manual there is an information, on the dealer's website there is another information and the staff of the service team spoke other information. That's all about the mileage / time for oil change. The problem was that the vehicle start to stall on several occasions and the vehicle was with almost 7k miles. And any indication for oil change appears, and on owner manual and when I get the car was told to me that the car will warning when was time to change the oil. More

Concerns that came in for where fixed but not happy about re Fixed my concern for noise from fan motor. Compleyed drag link recall but not happy with Rams fix for this. Now not able to adjust alignment. Calle Fixed my concern for noise from fan motor. Compleyed drag link recall but not happy with Rams fix for this. Now not able to adjust alignment. Called ram customer service was supposed to hear back but have heard nothing. More

Quick service I called for an appointment at 9am for an oil change. I arrived at 10am and told Brian I needed to leave by 11:30. He said he’d do his best. Just befo I called for an appointment at 9am for an oil change. I arrived at 10am and told Brian I needed to leave by 11:30. He said he’d do his best. Just before 11am Brian walked into the waiting room and said “you’re all set Mr. Marra”. I was surprised by the quick and courteous service. While we were settling up the charges I presented my coupon for a $45 sinthetic oil change. I commented that a competitor wanted $94 for the same service. Thank God for Cortese! Quick, courteous and affordable service. More

Cortese Dodge Purchased several Dodge vehicles over the past years and have always had good luck at Cortese for both sales and service. Would recommend Dealership Purchased several Dodge vehicles over the past years and have always had good luck at Cortese for both sales and service. Would recommend Dealership to others. More

Great Customer Service Experience I brought my Jeep Grand Cherokee from a different dealership but I will use Cortese for service to my vehicle. Nick G. my Service Advisor was awesome I brought my Jeep Grand Cherokee from a different dealership but I will use Cortese for service to my vehicle. Nick G. my Service Advisor was awesome More

Great Service Nick Giudice is an excellent service manager. Lisa LaDelfa is wonderful! Our 2015 van goes to Cortese every 3 months for maintenance services. This Nick Giudice is an excellent service manager. Lisa LaDelfa is wonderful! Our 2015 van goes to Cortese every 3 months for maintenance services. This time, it was determined the breaks needed to be replaced. My husband was given a car to be able to come home for meds and lunch since he is a diabetic and as Parkinsons Disease. That is service above and beyond. The maintenance and brakes were completed in an afternoon and all is well. We'll see everyone again the end of June! Have a Happy Spring & Thanks for all you do for your customers!! Please be sure to make clear to the actual mechanics that we appreciate their good work and have for over 30 years!!! More

Repair of heating Controls My 2012 Dodge Journey was recently in for a Heating repair. The heating works great. The first warm day after the repair caused opportunity to see th My 2012 Dodge Journey was recently in for a Heating repair. The heating works great. The first warm day after the repair caused opportunity to see that the heat control was stuck on hot. Unable to set to a lower heat setting. I made an appointment for today 3./27. Nick Guidice called me and let me know that there was a cancellation for Monday 3/25. I took it in on Monday. Some loose connections were found. The heat system now works with full heating control. Good Job.. More

2006 Chrysler 300 Jordan at the desk and Brandon in service were really cool people to hang out with while my car was fixed. Would come back again Jordan at the desk and Brandon in service were really cool people to hang out with while my car was fixed. Would come back again More

Durango service Always great quick service, needed NYS Inspection quick, also had oil/ filter change tire rotation. Very nice waiting area, good coffee and I used a c Always great quick service, needed NYS Inspection quick, also had oil/ filter change tire rotation. Very nice waiting area, good coffee and I used a coupon. More

they know cars high efficiency and they get things done. its like going into friends garage, full of nice people who all love cars; got great tuning advice from them high efficiency and they get things done. its like going into friends garage, full of nice people who all love cars; got great tuning advice from them More