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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,163 Reviews
Call Service Center (800) 952-7892

1,163 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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December 31, 2024

Dept very clean and communication was very good. Service good and vehicle protected with covers to keep clean More

by quinn409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2024

Service was great, everything went smoothly and the car was ready when they said it would be More

by Jeff N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

After recall was done Jeep broke down and not one apology given for their mistake. More

by jkarp331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

Good service year after year Good service year after year Good service year after year More

by Khris Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2024

The experience was positive and I will definitely bring my car back again to be serviced More

by kristen.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 24, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business and the great review.

December 21, 2024

I don’t like your service, Even though you replaced the part, the problem still persists. More

by martinezpasha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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December 21, 2024

Made the whole experience quick and painless. . would highly recommend to anyone looking for a new car in their life More

by colby.spooner
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and the great review.

December 21, 2024

The service rep kept in touch with me and let me know what was going on with my vehicle. When I had an issue with the tire, they took care of it immediately. More

by marussell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback and the 5 stars.

December 18, 2024

After my initial complaint, Mike apologize for the inconvenience and take care of my request. Thank you. More

by knaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Andreano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

My wife and I have been buying our cars from Cortese for the past four years because of the great sales and service More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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