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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,210 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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April 19, 2025
always excellent and friendly staff good waiting area kept updated advised before any service recommended dealers kept updated advised before any service recommended dealers More
by drahamdan
Verified CustomerEmployees Worked With
April 19, 2025
I really enjoyed the purchase of the 2021 Ram 2500. The crew that worked on the truck were very helpful, and did a great job. It took quite a bit of time, though, as my appointment was at 10:00, but di The crew that worked on the truck were very helpful, and did a great job. It took quite a bit of time, though, as my appointment was at 10:00, but didn't get done until almost 12:00. More
by Bobpowers
April 10, 2025
Excellent service and support. Everything was done quickly and efficiently. I am glad to be back with Cortese Everything was done quickly and efficiently. I am glad to be back with Cortese More
by kvn.woodbury
Employees Worked With
April 08, 2025
Very good service and good communication with me and fast job I like the way they work job I like the way they work More
by josepadilla104
April 03, 2025
Mike is always helpful and does his best to make my experience a good one. Thanks Mike! experience a good one. Thanks Mike! More
by jkmccarthy8
March 26, 2025
Until now, I have avoided getting service at any dealership, but Cortese has definitely changed my mind! Even xxx an old woman, I am treated with respect in that things that need to be explained are dealership, but Cortese has definitely changed my mind! Even xxx an old woman, I am treated with respect in that things that need to be explained are explained clearly but without any condescension. That is a rare and wonderful thing to find! Jordi has been my service person, and he is especially lovely to work with. Highly recommended! Thanks! More
by Pat Chakalis
Employees Worked With
Jordi
March 25, 2025
Quality of service has always been average throughout the past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You c past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You cannot blame everything on inflation. Price gouging has gotten way worse at dealerships. If I had my own garage/ lift, I would fix and maintain everything myself. The Autobody portion of Cortese jeep/dodge is shoddy at best for quality repairs. I had hit a deer and had to get most of my front end replaced. The paint on the new bumper did not last more than a year before it started bubbling and pealing right off. I asked them to reinstall any parts that were in good working condition to save on money and they did a decent job aside from the fog light assembly which was burnt out and melted inside its housing. Overall if I need any jobs done that include more than regular maintenance, I typically find another shop, not connected to a dealership. More
by sailorjerry58
Employees Worked With
March 25, 2025
Always a pleasure to have my vehicles worked on by Cortese, thanks again for the amazing job Mike and team! Cortese, thanks again for the amazing job Mike and team! More
by Dan Southern
March 24, 2025
It was great place clean the people was very nice and friendly and very couresty friendly and very couresty More
by DMCBRIDE898
March 19, 2025
Problem still exists that they said was normal 👎🏾 all lies not good at all waste of time i think it's because enterprise doesn't pay there bill lies not good at all waste of time i think it's because enterprise doesn't pay there bill More
by kevinhinds77
Employees Worked With
Don't remember the name
