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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,206 Reviews

1,206 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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March 26, 2025

Until now, I have avoided getting service at any dealership, but Cortese has definitely changed my mind! Even xxx an old woman, I am treated with respect in that things that need to be explained are More

by Pat Chakalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
Mar 31, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Pat, thank you for your business.

March 25, 2025

Always a pleasure to have my vehicles worked on by Cortese, thanks again for the amazing job Mike and team! More

by Dan Southern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Dan

March 25, 2025

Quality of service has always been average throughout the past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You c More

by sailorjerry58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

It was great place clean the people was very nice and friendly and very couresty More

by DMCBRIDE898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business and the 5 stars!

March 19, 2025

Problem still exists that they said was normal 👎🏾 all lies not good at all waste of time i think it's because enterprise doesn't pay there bill More

by kevinhinds77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
March 18, 2025

They told me that I needed a new transmission, which wasn’t not true at all More

by jenniferc2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jennifer, I am sorry that you felt the diagnoses was not correct. We thank you for considering Cortese.

March 17, 2025

Was very honest, answered all my questions and concerns. Never felt pressured to purchase a vehicle, but in the end they got my into my Tesla Model 3 and I couldn’t be happier. More

by JAREDMSTEWART
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jared, thank you for your great review.

March 16, 2025

Loved my time there. Great service and people. Thank you tons for what you do. More

by jbeck154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Woooohooo, thanks for the great review.

March 15, 2025

Terrible service waste of time they going for your pockets they don’t care about your vehicle More

by marilyn.handsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Mike was great, explained the issue well, outlined the game plan and took care of the issue as he described he would… More

by Jeff N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you Jeff. You are appreciated.

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