
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great experience i had a great experience buying my new Dodge Grand Caravan. Jason Miller really took the time to make us feel welcomed and worked to get the price we i had a great experience buying my new Dodge Grand Caravan. Jason Miller really took the time to make us feel welcomed and worked to get the price we needed. i would recommend Jason to any of my friends or family. Again thank you Jason for all your help. More
Overall good experience I had fast service when I wrote an email inquiring about 2 vehicles. They worked the del in my price range with no issues. I worked with Ryan Dell and I had fast service when I wrote an email inquiring about 2 vehicles. They worked the del in my price range with no issues. I worked with Ryan Dell and he was not pushy which was great. The only thing that dissappointed me was that I bought 2 used vehicles and one only has one key, I asked for one to be made (as other dealerships in the past have done this in the same situation) and they told me I would have to buy one for $150. I was upset by this I just spent a lot of money there. More
Helpful, Responsive, Knowledgable I have purchased used cars in the past, but never new. Cortese was recommended to me by a friend. I was looking for prices on new Dodge Durango's an I have purchased used cars in the past, but never new. Cortese was recommended to me by a friend. I was looking for prices on new Dodge Durango's and their price was the best on the net. Went to Doan Dodge before Cortese, Cortese offered $1,750 more off the sticker price, very fair price for our trade-in, knowledgeable staff, very helpful, not pushy, I would buy from them again and will refer friends and family to them in the future. More
Problems at first but later resolved The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from them. The jeep had a few issues that were suppose to be fixed prior to me actually picking it up. One was corrected but a few others were not. After a couple weeks back and forth my jeep is finally ready. They never denied responsibility which was nice but it was frustrating going through the process. It almost seems like sales and service had some miscommunication. Dave Hilner also took the time to meet with me a couple times. Again the Sam and Dave were never a problem just the situation was frustrating. Both these guys extended themselves to help me out. Got my jeep all done now though and it looks great. Can't wait to ride around with the top down! More
Purchase of jeep cherokee My experience here was excellent from the first step in the door to picking up my jeep. Josh and Samantha were wonderful to work with and extremely ac My experience here was excellent from the first step in the door to picking up my jeep. Josh and Samantha were wonderful to work with and extremely accommodating. I love my new jeep and will definitely come back for future purchases. More
Lease of 2015 Jeep Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. More
Leased a 2015 jeep cherokee in January Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. More
Just got it done Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased dri Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased driving my Sunset Orange Wrangler. Thanks. More
service department sucks! We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you it will only take a couple of hours and your here all day. We live about 30 miles away, so when we call for appointments we have to wait. We have come as early as 9:30AM and not gotten out of here until 5:30 PM, right during rush hour traffic. Would NEVERTHELESS recommend this place to anyone. More
horrible service They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked at the check engine light, and during the second service the chipped the front bumber paint. I have been trying to contact them but the manager is never can recieve my call and never calls back like they say. Worst service ever. More