Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great sales support Our salesman, Sam, and manager, Dan, were exceptionally flexible. We originally decided on a Patriot but changed our minds and wanted a Compass. They Our salesman, Sam, and manager, Dan, were exceptionally flexible. We originally decided on a Patriot but changed our minds and wanted a Compass. They went out of their way to get us what we wanted to insure we were satisfied with our selection. We love the Compass. More
New Car Purchase Experience I am very much happy with our overall experience from test drive to finishing paper work..The oprions were good enough..Price was great..I highly reco I am very much happy with our overall experience from test drive to finishing paper work..The oprions were good enough..Price was great..I highly recommend this to all .. More
I would recommend Cortese My wife and I went to Cortese unsure of what type of vehicle we were looking for. Anna took the time to sit down and talk with us to find out what we My wife and I went to Cortese unsure of what type of vehicle we were looking for. Anna took the time to sit down and talk with us to find out what we might like and what price range we could afford. She explained each vehicle thoroughly and allowed us to test drive whatever fit our needs. Overall our experience with her was outstanding!!! More
Fantastic experience buying my dream car online from Cortese I had been searching for some time for my dream sports car and had hoped to find it somewhere close to where I live in the Southeast. So as someone l I had been searching for some time for my dream sports car and had hoped to find it somewhere close to where I live in the Southeast. So as someone living in another state outside New York, I have to admit, I was very hesitant to purchase ANY vehicle online, much less an older model exotic car. I mean, I wouldn't even have the ability to test drive or even touch before committing to a purchase. With that, I came across a 2001 Dodge Viper on the Cortese Auto Block website. As I stated before, I had been looking locally and simply couldn't find anything to meet my very particular needs. However, this particular Viper caught my eye as it was being offered at a very reasonable price with very limited miles (16k) and appeared to be in very good condition from pictures. Still skeptical, I dug a bit further and immediately saw the transparency of Cortese by offering the online free one-owner CarFax and detailed service history. Still on a mission to do my due diligence, I took it a step further and researched Cortese on BBB and saw A+ ratings across the board for all the auto block dealerships. This gave me reassurance enough to at least inquire about the vehicle. Still apprehensive. I was immediately greeted with an email response thanking me for my inquiry and a follow-up phone call from the Cortese staff saying I would be working directly with John Cortese himself. This certainly another added level of comfort, enough in fact, to go ahead and pursue a possible purchase. My experience working with John was fantastic as he and his team met every demand I requested from reaching out to the previous owner and getting all additional service records, to ensuring I had the soft top, spare tire, etc. They further accommodated me by taking special request photos I made of the vehicle's undercarriage for signs of rust. Before I could mention the heavy tread wear I spotted on the website photos of the vehicle's tires, John had already proactively replaced the two rear tires. He even went above by insisting to arrange shipping in an enclosed (rather than open) trailer at no additional cost. He even coordinated sending me the hard top stand for the car separately. I received the paperwork/contract, and even the vehicle itself, much sooner than I ever expected and in mint condition! Drove the vehicle for the first time and had it inspected. All great condition. Kudos to John Cortese and the Cortese Auto Block staff for going above and beyond and making my dream car purchase smooth and easy. Would recommend highly. More
Experience at Cortese Auto Group Went into Cortese, little knowing what to expect. Jason took care of us and helped us find a car best suited to our likes. Explained the features of t Went into Cortese, little knowing what to expect. Jason took care of us and helped us find a car best suited to our likes. Explained the features of the car and took time to answer all the questions we had very patiently. We even kept him in the showroom in the late hours but Jason was kind and helped us make a deal. The comfort level was the main reason we decided to get our Jeep from here. More
My 2nd vehicle from Cortese. Have worked with Bill Clifford for both. Bill's concern for our satisfaction has been excellant. The people at Cortese are friendly and considerate. I would recommend Bill Clifford for both. Bill's concern for our satisfaction has been excellant. The people at Cortese are friendly and considerate. I would recommend Bill and Cortese for anyone looking for a quality used car or new. More
My experience was as follows....Saw a truck on the internet....contacted them....got info...wanted to make an offer....they told me to make an offer.....when I did...I was told the truck was sold...th internet....contacted them....got info...wanted to make an offer....they told me to make an offer.....when I did...I was told the truck was sold...the next day, financing fell through and they told me the truck was available....I said OK...I'd like to make an offer.....then I was told...No, we aren't accepting offers, the price is the price....a day ago i was told to make an offer, the next day they aren't accepting offers???...I then e-mailed the managers there asking to be contacted about this and guess what...no manager bothered to contact me....that was my experience. More
One of the best car buying experiences! Great customer One of the best car buying experiences! Great customer service I had called to inquire about a Jeep on their website, Michelle held it for me and One of the best car buying experiences! Great customer service I had called to inquire about a Jeep on their website, Michelle held it for me and removed it from the web until I could go look at it the following week. Definitely worth the 4 hour drive. The salesperson, Derek, was great. After a little negotiating, I got a good deal on a barely used 2014 Jeep and a very fair trade for my old car. No insulting remarks on my trade either which seems to be common at other dealerships Josh the Finance manager, found me a very low rate, which was better than what my own bank could offer. It was a holiday, and I was able to go down in one day and drive home my new car! Very stress free. They really value their customers at Cortese auto More
These guys were great,after a misunderstanding.I met the owner an complimented his guys.Mr Courtese even came out to accept my compliment. Kudos to the Dan and Josh. I drove away with my jeep today and I co owner an complimented his guys.Mr Courtese even came out to accept my compliment. Kudos to the Dan and Josh. I drove away with my jeep today and I couldnt be more happy.I will recommend this place to anyone and everyone, and in 4 years I WILL GO BACK TO THIS DEALERSHIP AND PURCHASE ANOTHER JEEP. thanks Cortese Jason M. Mott More
Buying my new Jeep Patriot was our second new car purchase from Cortese in less than a year. The service that we received was outstanding. The best recommendation I can make is that we plan to go bac purchase from Cortese in less than a year. The service that we received was outstanding. The best recommendation I can make is that we plan to go back next time we are in the market for a new car. More