Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Leased a 2015 jeep cherokee in January Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. Have a blown tranny with only 8500 miles on vehicle. One would expect a new vehicle to have no major problems or is that a dream. More
Just got it done Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased dri Dan O'Brien cut through the BS and got my Jeep ordered - when it arrived, I was in and out, paperwork done, in under 30 minutes. I'm very pleased driving my Sunset Orange Wrangler. Thanks. More
service department sucks! We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you We have brought our 2014 Jeep Cherokee, which we bought here, 3 times we have gotten the runaround from the service department. They lie and tell you it will only take a couple of hours and your here all day. We live about 30 miles away, so when we call for appointments we have to wait. We have come as early as 9:30AM and not gotten out of here until 5:30 PM, right during rush hour traffic. Would NEVERTHELESS recommend this place to anyone. More
horrible service They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked They bent my exhaust when i brought it in for a power steering replacement Then I brought it back to get fixed and they did not do it and only looked at the check engine light, and during the second service the chipped the front bumber paint. I have been trying to contact them but the manager is never can recieve my call and never calls back like they say. Worst service ever. More
Derek Bridges is a Fantastic Sales Consultant! We just bought a brand new RAM 2500 pick-up truck. We love it! Thanks Derek! The truck is awesome and we expect that we will buy another vehicle from We just bought a brand new RAM 2500 pick-up truck. We love it! Thanks Derek! The truck is awesome and we expect that we will buy another vehicle from Cortese in the not to distant future! More
Great customer service I have dealt with many dealerships and have to say cortèse dodge had outstanding customer service and went above and beyond what I have experienced in I have dealt with many dealerships and have to say cortèse dodge had outstanding customer service and went above and beyond what I have experienced in the past.Paul marianelli was a pleasure to deal with, didn't use high pressure sales but listened to what I needed and followed through on it. More
Best car salesman! My daughter and I knew the car we wanted to find for her first vehicle and with the help of Reggie Castel we were able to obtain it. The deal ran ver My daughter and I knew the car we wanted to find for her first vehicle and with the help of Reggie Castel we were able to obtain it. The deal ran very smoothly! Reggie was accommodating and knowledgable, allowing my daughter and I to drive the car on multiple occasions, providing us with all the necessary background information on the vehicle, and ensuring that anything wrong with the car would be mended in a timely fashion. He took all the stress off of purchasing a car--especially for a first time buyer! After only two weeks, the car has more than proven itself, we would highly recommend cortese, and more importantly, Reggie, to anyone searching for a quality buy! Thank you Reggie Castel More
Purple Plasma Mitsubishi Mirage My experience was excellent. Sam Cubiotti was great. He listened to what I wanted and got me into the car that I wanted the same day, I was so excite My experience was excellent. Sam Cubiotti was great. He listened to what I wanted and got me into the car that I wanted the same day, I was so excited to get my purple car. So many comments on where I got it, and the color. The car is totally me. This is my 3rd Mirage in 20 years love the cars. More
Make them earn your business! I am not the easiest consumer, this I know. I went into Cortese headstrong on taking no xx. Chris was excellent in handling my negotiating and take no I am not the easiest consumer, this I know. I went into Cortese headstrong on taking no xx. Chris was excellent in handling my negotiating and take no xx attitude. Not once did he act unprofessional in regards to my attitude. When I go into a dealership, I am not looking to make friends or a new buddy. I wanted to hammer out a deal. Chris and the team could handle anything I brought at them. They wanted business and they earned it! Chris is knowledgeable of the vehicles, services, and present market. He was friendly and didn't pitch any cheesy sales gimmicks from the 80s. Cortese earned my business and I would recommend the dealership and more importantly Chris to any consumer. More
2014 end of the year deal I really enjoyed myself getting this car. It;s more than I thought I was going to be paying but overall I went online and got a call the same day and I really enjoyed myself getting this car. It;s more than I thought I was going to be paying but overall I went online and got a call the same day and went in that afternoon. I met with Bob Harmor who is a great person. This was done all on the 30th of December and on the 31st of December I was driving away with my new 2014 outlander sport. Its a fabulous blue. I thank all those who assisted with this end of the year deal. Did I say that I wanted by the end of the year. It was a happy birthday, merry Christmas and happy new year all rolled into one. Thanks again More