Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Friendly, Helpful, Listened Jason was very helpful, listened to concerns, took time to show and explain how everything worked, We had a very positive experience. We would definit Jason was very helpful, listened to concerns, took time to show and explain how everything worked, We had a very positive experience. We would definitely ask to work with Jason again. Very happy with my new grand caravan. T & J More
Very Happy with our new Grand Cherokee from Cortese The 2015 Grand Cherokee we just leased is the fourth Jeep we have gotten from working with Anna Moretti on each one of them. We keep going back to Ann The 2015 Grand Cherokee we just leased is the fourth Jeep we have gotten from working with Anna Moretti on each one of them. We keep going back to Anna because of her considerate and polite style of working with her customer. She is knowledgeable about the cars and professional in her manner, a pleasure to work with. I highly recommend Anna and will look forward to working with her again on our next car. More
2015 Grand Cherokee Loredo The car was in transit when I first saw it on line. I test drove a Limited and was hooked. It took longer than expected to arrive; but that is when th The car was in transit when I first saw it on line. I test drove a Limited and was hooked. It took longer than expected to arrive; but that is when the Cortese Team kicked it in to high gear! I was getting it Ziebarted, Cortese pushed for it to be done in 6 hours so I could take delivery that day. And all of this on a Saturday! ! Kudos go out to Samantha Cortese and all the team. They had all of the paperwork ready for signing, I got a great deal on my trade and the final result is a very satisfied customer with an awesome vehicle! More
Great service! After having a bad experience at DOAN it was refreshing to walk into Cortese and feel welcomed right away. We were lucky to work with Derek Bridges wh After having a bad experience at DOAN it was refreshing to walk into Cortese and feel welcomed right away. We were lucky to work with Derek Bridges who was able to get me the exact Jeep Renegade I wanted. We will definitely be back again when it's time for my husband to get a new vehicle! More
Great experience i had a great experience buying my new Dodge Grand Caravan. Jason Miller really took the time to make us feel welcomed and worked to get the price we i had a great experience buying my new Dodge Grand Caravan. Jason Miller really took the time to make us feel welcomed and worked to get the price we needed. i would recommend Jason to any of my friends or family. Again thank you Jason for all your help. More
Overall good experience I had fast service when I wrote an email inquiring about 2 vehicles. They worked the del in my price range with no issues. I worked with Ryan Dell and I had fast service when I wrote an email inquiring about 2 vehicles. They worked the del in my price range with no issues. I worked with Ryan Dell and he was not pushy which was great. The only thing that dissappointed me was that I bought 2 used vehicles and one only has one key, I asked for one to be made (as other dealerships in the past have done this in the same situation) and they told me I would have to buy one for $150. I was upset by this I just spent a lot of money there. More
Helpful, Responsive, Knowledgable I have purchased used cars in the past, but never new. Cortese was recommended to me by a friend. I was looking for prices on new Dodge Durango's an I have purchased used cars in the past, but never new. Cortese was recommended to me by a friend. I was looking for prices on new Dodge Durango's and their price was the best on the net. Went to Doan Dodge before Cortese, Cortese offered $1,750 more off the sticker price, very fair price for our trade-in, knowledgeable staff, very helpful, not pushy, I would buy from them again and will refer friends and family to them in the future. More
Purchase of jeep cherokee My experience here was excellent from the first step in the door to picking up my jeep. Josh and Samantha were wonderful to work with and extremely ac My experience here was excellent from the first step in the door to picking up my jeep. Josh and Samantha were wonderful to work with and extremely accommodating. I love my new jeep and will definitely come back for future purchases. More
Problems at first but later resolved The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from The sales people were nice and accomadating. Sam remained patient and willing to help amend the problems I had when I bought a used 2012 wrangler from them. The jeep had a few issues that were suppose to be fixed prior to me actually picking it up. One was corrected but a few others were not. After a couple weeks back and forth my jeep is finally ready. They never denied responsibility which was nice but it was frustrating going through the process. It almost seems like sales and service had some miscommunication. Dave Hilner also took the time to meet with me a couple times. Again the Sam and Dave were never a problem just the situation was frustrating. Both these guys extended themselves to help me out. Got my jeep all done now though and it looks great. Can't wait to ride around with the top down! More
Lease of 2015 Jeep Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. Chris was very friendly and knowledgable about the vehicle and all of its features; very quick to answer any question that I had about the options. More