Coral Springs Honda

I ordered a New 4 wheel drive honda pilot, black with grey interior in January. The dealership called me 3 weeks ago about my gun metal grey car with black interior. The have neglected to call me back du grey interior in January. The dealership called me 3 weeks ago about my gun metal grey car with black interior. The have neglected to call me back due to there mistake. I was supposed to pick up the car around the easter holiday. I currently have no idea what the status of my car is. I have baught with this dealer in the past and they were fantastic in the past. currently i would not reccomend them to anyone. If you are looking for a good Honda dealership go to Ed Morse or Rick Case. More

My wife and I have purchased many new Hondas from Coral Springs Honda during the last 20 years. We continue to shop here because we are always treated as if the company valued our business. We have all o Springs Honda during the last 20 years. We continue to shop here because we are always treated as if the company valued our business. We have all of our service work done here, including simple things like oil changes, because we know that if something important comes up, Coral Springs Honda will be there for us. I wasn't happy when I needed to replace my transmission at 98,000 miles, but I was very happy with the way that Coral Springs Honda went to bat for me with the manufacturer and helped with the cost. Our most recent purchase here was a 2012 Fit, bought last October, and we are soon planning to replace my 2006 Pilot, with either a new Pilot or a new CRV. More

Prompt, courteous service, reasonable price, done at the promised time, and done professionally is all you can ask of a service department. They topped off the fluids, checked my tire pressures (since they promised time, and done professionally is all you can ask of a service department. They topped off the fluids, checked my tire pressures (since they knew I had had a tire issue previously) and delivered a clean car. The only thing they didn't do was wash and vacuum it. More

We visited this dealership several times when shopping for our last car. We were trying to decide between the Toyota Venza, a Nissan Murano, the Hyuandai Sante Fe or a Honda. We first thought we wanted a for our last car. We were trying to decide between the Toyota Venza, a Nissan Murano, the Hyuandai Sante Fe or a Honda. We first thought we wanted a Crosstour but finally settled on the CRV. We were comparing all details on all these brands and models - HP, MPG, Warranty, reliability, etc. We are very research oriented people. We got the Consumer Reports, checked on Edmunds, etc. We keep our cars 10+ years so we wanted to be sure about the purchase. After finally deciding on the CRV and choosing the color we started the price negotiations. During that time it was revealed that our salesman had told us TWO very blatant lies: (1)that as of March 1st Honda was going to match Hyundai's Powertrain; and (2)that they were also going to try to meet the Toyocare and offer 2 years of preventative maintenance on the car. These were both total lies! The sales manager shrugged it off during price negotiations because our salesman was "a rookie and was confused"!! What??? But by this time, we had decided we wanted that car so we stuck it out anyway. We agreed on a price with the Sales Manager (Mike), IN WRITING. We waited and waited. Then the salesman came back with the sales order with totally different numbers on it! Of course we questioned that. My husband is an Accountant and is VERY attuned to every line item plus we still had the written, approved paper when we made the deal with the Manager. They were pulling tricks. This, on top of the salesman's blatant lies was too much that late at night so we left without the car. The following day I called the sales manager and asked him to email me the numbers we had agreed on and we would work out the deal. He did that. I called him afterwards TWO times and left messages to get the car ready that we would be in after work to finish up everything and take the car. He never called me back. After two hours I called the dealership. I was told he was gone for the day and given the other "Manager", Dane. After a grueling hour and a half or so Dane called me with a very bad attitude and said "The car has been sold - yesterday"!!!! When I questioned this after all we had been through on this he actually said to me "you should I pulled the trigger yesterday. I would have never offered to sell that car to you for that price anyway" and hung up!! 2 days later I bought the same color 2012 CRV EXL with the same features for less from another dealership and we worked it out on the phone and through email. Much less hassle. My family now owns 3 Hondas but I would NOT recommend this dealership to anyone. I strongly advise everyone to drive a little farther and buy their Honda anywhere else but there. More

This was for a recall on a car leased in NY. This dealership in Coral Springs couldn't be any nicer, friendlier, or efficient than they were. dealership in Coral Springs couldn't be any nicer, friendlier, or efficient than they were. More

My CRV was coming close to 90,000 (85,700) miles and the car had developed a slight noise when turning hard to the left. My daughter had the same noise last year in her CRV (around the same mileage) and ch car had developed a slight noise when turning hard to the left. My daughter had the same noise last year in her CRV (around the same mileage) and changing the differential fluid resolved the problem. Since the Honda service booklet included the differential oil change at 90K, we decided to have the 90K service done early. When the work was done and we complained about the discrepancy between the Honda corporate recommended service and what Coral Springs Honda provided and were told by the service adviser that every dealer has their own schedule and we should have asked in advance if the differential fluid was on their schedule. How is the customer supposed to know that? Additionally, they changed the transmission fluid which was not due for another 30K+. When the issue escalated to the Director of Service, he stated that he would have to look at our record of service there to determine if we were good enough customers to warrant a billing accommodation. We were not......... GREAT Customer Service!!!!!!!!!! More

Overall great experience and pleasantly surprised too! I would say my experience was similar to the one from the previous poster. I bought an Odyssey from this dealer about 2 months ago and wanted to valida would say my experience was similar to the one from the previous poster. I bought an Odyssey from this dealer about 2 months ago and wanted to validate the minivan's performance for that period of time before writing this review, so here it is. I started my car-buying quest, er, odyssey :) by calling a lot of Honda dealers in the area, shopping around for the dealer with the lowest total price (sales+dealer+tt&t), and originally did NOT get the lowest price from this dealer. However, after speaking on the phone and via email with Eric, one of the sales managers, he agreed to not only meet but BEAT the lowest dealer's quoted price! What struck me about this guy in contrast to the other salesmen I've spoken to over the phone from the other dealers (I'm sorry, did I write "salesman"? I meant, INTERNET WORLD-WIDE CORPORATE SALES MANAGER, CHIEF CAPTAIN, FIRST CLASS ;) hehehe as they always claim to be :), is that he seemed genuine, honest, and didn't bug me with contact, lead-generation questions over the phone before he gave me a quote. In fact, he was the only salesman to do so--the others demanded my name, phone #, finger prints, first grade teacher's name :), etc. before they would "call me back" with answers to simple questions like "do you have this model and trim" and "for how much are you selling it?". No, Eric gave me clear answers to both over the phone on the spot. Very classy in this type of business I have to say! After the total sales price was settled upon (and it was the best deal in the area as far as I can tell!), there was a bit of back-and-forth and confusion about the right color of the car. Finally, though, the car was in the lot and so I headed over to buy it. I then met Eric and he was as courteous as I expected and thankfully no tricks were pulled :). He had this salesman Roy give me a run-through of the vehicle and test drove it. Everything checked out fine and the closing process was smooth. The minivan is great and we are very happy with it. The whole process is how, in my opinion, buying a car should be (and I've had my share of the wily, lying, trickster, sharky car salesmen in the past!). So I would most certainly recommend this dealership to anyone interested in buying a Honda with a no-headache, no-intimidation atmosphere. I will certainly be looking to these folks again for my next Honda purchase for sure! Thanks, guys! More

I was looking for a New Honda Ridgeline. I emailed most of the local dealers, and Coral Springs, was one of the first to respond. I had had a very bad expierience 20 yers ago, and hesitated to give them a of the local dealers, and Coral Springs, was one of the first to respond. I had had a very bad expierience 20 yers ago, and hesitated to give them a chance, but Eric Mihelich who is a sales manager, promised it would be the easiest car purchase ever.. So, I decided to give them a chance...turns out, it WAS the easiest car purchase ever... most of the negotiation was via the internet, and when we sat down, it was exactly as promised. The price was fair, the staff friendly, the showroom was bright and clean, and the car was delivered nicely detailed... The total transaction might have taken two hours!!! In the several days before and after we closed, I spoke to the whole gamete of car sales "professionals"... Pompano Honda stood out as the worst.. can't understand why they have a good rating on this site. They dragged me out there on week night, to see a car that they did not have.. They had not even briefed the sales manager, so I just got blank stares when asking about the vehicle.. Look at the ceiling... they are having a hard time keeping the lights on..a gloomy show room full of sharks... It's like a swamp, depressing! More

Extremely dissatisfied!!!! Went in to buy a car and after agreeing to a price with the salesperson, he "made a mistake" in the price that he wrote down as the final price. (I believed him until I saw someone agreeing to a price with the salesperson, he "made a mistake" in the price that he wrote down as the final price. (I believed him until I saw someone else post the same experience with another salesperson) The finance dept is even WORSE. The next day I wanted to cancel the GAP insurance that I got with the car and was told that it was taking care of and that they canceled it. When I didn't see my loan balance change I called the finance guy and his supervisor. Supervisor told me that it takes a month that it should be reflected on my account by a certain date. Fifteen days after the date he gave me and after numerous calls to both the dealership and corporate finance, I went to the dealership on a Saturday and spoke to the same guy who supposedly cancelled my insurance and he told me the accounting dept was closed and that he was going to investigate and call me. Well I called the insurance company and they NEVER canceled my insurance. When I went again the next week he assured me that they cancelled the insurance with the company (lie #1) and said that the cancellation was being processed (lie #2). When asked why he didn’t call me to tell me that, he said he was on vacation and got back Tuesday (Monday being a holiday) (lie #3). He didn't even remember that I saw him that Saturday....Needless to say I am never going there again and I strongly discouraged anyone from doing business there. More

For those of you - like me - who stopped going to Coral Springs Honda because of extremely poor customer service, it's time to revisit the location at the corner of Atlantic Blvd. and University Drive. I Springs Honda because of extremely poor customer service, it's time to revisit the location at the corner of Atlantic Blvd. and University Drive. I read the other posts and I have to say that was not my experience. The salesman was attentive and knowledgeable - pointing out the differences in the four (yes, 4) Hondas I drove. I had an "out the door price" in my head and once I settled on the car I wanted - the salesperson took care of everything. It was the least stressful car buying experience I ever had.ST More