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Copeland Toyota
Brockton, MA
692 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 692 reviews
March 13, 2025
I am deeply saddened and upset at Copeland Toyota's service department in handling my paint claim on the 2015 Rav 4 bought by the Brockton dealership. I brought my car in several years ago to fix th service department in handling my paint claim on the 2015 Rav 4 bought by the Brockton dealership. I brought my car in several years ago to fix the problem, they took pics of it and told me that during the pandemic there was a waiting list that they put me on. Well months passed, no call back. I called again, you have to wait a year. I waited, I told them the warranty would expire by then. Don't worry, we will take care of it. Guess what? They didn't take care of it and they keep pics on their personal phones and no one has any record of me coming in not once, but 3 times for the same thing. This place is so disorganized, terrible service and everyone I saw has quit and my records went with them. I will never step foot in a Toyota Dealership ever again! I'm thinking of getting a lawyer. It's time to put in another class action law suit against this company. More
by Iwsupchip
Employees Worked With
Paul and Mike, Dan Braceros, John McMullen, Marty Walsh, Nathanial Chamberland, Josh Walley, John Spearin, Shawn DeSilva, Mike Reis, Mike Deligolia, Josh Hill
March 02, 2025
Staff were knowledgeable and helpful! Made it easy to purchase a car. CarFax matched the vehicle and it was ready to go. Great sales staff! Made it easy to purchase a car. CarFax matched the vehicle and it was ready to go. Great sales staff! More
by Maine Gal
Employees Worked With
Stephen Brennan, Sales Consultant Tony Fontes, Business Manager, Joe Cordeiro
March 02, 2025
Was a great experience from purchasing the car to every time I go in for service. I am happy I can work while I wait for my car. time I go in for service. I am happy I can work while I wait for my car. More
by djstub
Employees Worked With
Dan Braceros, John McMullen, Marty Walsh, Nathanial Chamberland, Josh Walley, John Spearin, Shawn DeSilva, Mike Reis, Mike Deligolia, Josh Hill
February 23, 2025
Good customer service very understanding, place is very clean and also provide rides from the dealer to your house in case you do not want to wait for to long and they also send a ride back to pick you up. clean and also provide rides from the dealer to your house in case you do not want to wait for to long and they also send a ride back to pick you up. I love it More
by PATSY77
Employees Worked With
Dan Braceros
February 20, 2025
I’ve been coming here to have my cars serviced for many years. It’s kept my car running well . Top notch service department and excellent customer service. years. It’s kept my car running well . Top notch service department and excellent customer service. More
by Grammybird46
Employees Worked With
Marty Walsh
