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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,447 Reviews
Call Dealership (508) 680-0333
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95 Falmouth Rd

Hyannis, MA

02601

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1,447 Reviews of Copeland Subaru Hyannis

October 09, 2021

I was treated with dignity and respect. I was also very impressed by the attention through communication. Parts took longer than expected but they gave me a loaner car for as long as I needed. Everyone was More

by Holly.foss61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
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Oct 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us, Holly. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

October 09, 2021

The gentlemen in the service department were very helpful and polite. The process was a pleasure More

by KORNEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia, Thomas McCarthy
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Oct 10, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 09, 2021

The service manager acted professionally and the repairs were done in a timely fashion. Thus the rating. More

by GEGESZPIEGA
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
Oct 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

October 07, 2021

Excellent customer service. The folks at Copeland Subaru made the whole car buying experience very enjoyable. More

by STeve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
Report | Print
Oct 07, 2021 -

Copeland Subaru Hyannis responded

Steve, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

October 05, 2021

Gentleman that checked me in was friendly and very helpful. Would recommend to any Subaru owner. More

by cr0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
Oct 05, 2021 -

Copeland Subaru Hyannis responded

We appreciate your business, Everton and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

October 02, 2021

I was in for an oil change snd tire rotationThere was a I was in for an oil change snd tire rotation There was a problem with the lug input and because leased snd then purchased my car from this dealership More

by CNTBRYTAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

October 02, 2021

Fixed my Outback in a timely and efficient manner. Nate and Everton did a great job. Definitely recommend them!!!!!! More

by crockett13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Nate and Everton here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 02, 2021

Everyone is very efficient, courteous and friendly! I didn't have to wait very long for a routine oil and filter change! More

by CRORYWHITEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

October 01, 2021

Great personalized service. I felt Robert, Keith and Chris had my best interests at heart from the beginning. They took the time to explain everything clearly from start to finish. More

by JCRIZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Robert Wayburn
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Robert, Keith, and Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 01, 2021

All of the agents were courteous, kind, and knowledgeable. You have always been my Subaru go to in Massachusetts! Thank you very much. More

by TLINGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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