Copeland Chevrolet Hyannis

Painless and quick service. Helpful throughout and better than my last car buying experience. Great. Helpful throughout and better than my last car buying experience. Great. More

Made appointment 9:30am Night drop and asked for a 2pm pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is getting inspection sticker (lie) called at 1:30 and truck not even in shop I showed up at 2pm and had to wait 1/2hr to program remote and NO inspection sticker What a joke More

I enjoy the ability to have a dealership that is there for you to help you through the process with no stress. No pressure or long waits. for you to help you through the process with no stress. No pressure or long waits. More

Absolutely a great experience in purchasing our new Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional. We look forward to future business with Copeland and him. More

My experience was with the Service Department. A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, seemingly apathetic, and difficult to communicate with. Overall, the department couldn’t provide adequate communication about my vehicle — what needed to be done — and when it would be ready. More

Professional & courteous . They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. More

When making my appointment, I was told it would only require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to re require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to return home and pick up my car the next day. She was helpful and courteous and presents the firm in a most positive light. She saved the day for me. More

It was a hassle free purchase, my sales agent was professional and did a great job professional and did a great job More

My car had to have a complete break job. Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and the Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and they heard it. This shouldn’t happen. Not even covered under warranty 😢 More

Quick, easy and personable. I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of eve I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of everything. More