Copeland Chevrolet Hyannis

I purchased my Chevy at Copeland Chevrolet, and from day one there were issues and headaches. The kind which, at any other dealership or a used car lot, would have been ignored by the mechanics and dealersh one there were issues and headaches. The kind which, at any other dealership or a used car lot, would have been ignored by the mechanics and dealership itself. The salesman personally helped me through navigating an issue with my insurance company and walked me through acquiring a multi-year warranty, and when an unforeseen mechanical issue came up and the check engine light came on, I returned the car to the dealers for inspection, and it was handled in just two days rather than having to wait an entire week. I was even informed that a mechanic had personally run out to pick up a required part for my engine, this eliminating three additional days of waiting. My car runs fine, is in good hands whenever I bring it to the dealership, and have made me feel welcome as opposed to feeling like a nuisance. This is the real difference between simply buying a car and actual customer service. More

H. My service adviser was outstanding ! Efficent, friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . More

Service dept and parts dept A + Always keep you informed and very professional The service dept does a great job The parts dept does a great job also and very professional The service dept does a great job The parts dept does a great job also More

Service was great. Everything came back done as I wanted it. Would use them again Everything came back done as I wanted it. Would use them again More

The experience was very positive. David was very helpful explaining the available options. In my car purchase. David was very helpful explaining the available options. In my car purchase. More

Excellent service got my truck right on and repaired so I could pick it up after work could pick it up after work More

Best purchase experience ever. David and the finance folks were outstanding. It was way above expectations. David and the finance folks were outstanding. It was way above expectations. More

Great experience from George in sales to bill in finance it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i highly recommend this dealership over the ones I originally leased the Malibu with More

Paid 180$ and still have stalling issues Did not fix the problem of my car problem of my car More

Salesmen George was knowledgeable, helpful from start to closing and stands by. People in other departments were helpful and available. Nice to meet the crew and the owner. closing and stands by. People in other departments were helpful and available. Nice to meet the crew and the owner. More