Conicelli Toyota of Conshohocken

Conicelli is truly a great place to do business Sales manager Dave Rivera was outstanding and very professional throughout the whole sales process… salesman John Addesso was very attentive to my question manager Dave Rivera was outstanding and very professional throughout the whole sales process… salesman John Addesso was very attentive to my questions helped setup my Apple car play and my Toyota app..Rick Hauck used car manager was very helpful in the sales process…Everyone I spoke to when I picked up my Tacoma very polite.. Thank You everyone.. More

Service was quick and accurate except out check out. The lady was on her cell. I had to greet her at the payment counter. A smile would have been accepted, but it didn't happen. please and thank you wou The lady was on her cell. I had to greet her at the payment counter. A smile would have been accepted, but it didn't happen. please and thank you would have been welcome, but....after some silence, after paying, I asked---yes i asked if there was anything else she needed. By the way, while she was processing my payment she went back to paging through her cell phone. More

He was wonderful and very knowledgeable. Made our purchase smooth and hassle free. He was very patient in answering all our questions, providing all the right information and never tried to Made our purchase smooth and hassle free. He was very patient in answering all our questions, providing all the right information and never tried to push us on doing anything. More

Kevin Dowd was/is fantastic. Knowing how hard it is to get good employees, you need to make sure you keep him! Knowing how hard it is to get good employees, you need to make sure you keep him! More

4 words: Ask for Chris Solarz. Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching a Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching and buying process. This was my first car I bought on my own, and I just really couldn’t have asked for a better experience. I had to wait 2 months for the car to come in, and my anxiety was at an all time high as the weeks went on and the target delivery date approached. But Chris kept me informed the entire way and eased all my concerns. He was an extremely personable too - had a big smile and a nice handshake every time I came in. During the selection phase, he really stuck with me. He helped me make a confident decision between the 2 cars I was looking at - Rav4 and CRV. He was honest with me about to what extent the differences between the 2 cars would impact the driving experience. I felt like he truly cared about making experience memorable and wanted me to not only be happy with the car now, but really wanted to make sure I would still be happy with the car 10 years from now. He was always transparent with me about prices and pointed out when I was in danger of going over budget. He did everything he could to get me the best deal and I will be forever grateful for that. I didn’t feel rushed or like he was trying to upsell me on anything like that. Not being heard, being talked out of what I wanted and being treated like I didn’t know what I was talking about, were 3 of my worst fears when thinking about the car buying process. Working with Chris immediately eliminated all those fears and he delivered on a car that was everything I wanted and more. He also went above and beyond and really payed attention to the small details, just as much as the big ones - he stuck with me while I signed the paperwork, he found a bow to put on the car for me so that I was surprised when I got to the dealership, he saw I was a little overwhelmed by all the technology the car had (I was coming from an 2009) so he sat in the front seat and walked me though all of it - from remote start to the lines on backup camera, from setting up CarPlay and HondaLink to how to customize the lights and safety features. Even after I signed all the paper work and his job was done, he walked me down to parts & service and stayed with me while I talked to them. I mean, I just was not expecting someone to put that much effort in, but it just made the whole process that much better, and I am forever grateful for him. One last note - I also really appreciated that he didn’t use unreasonable or far-fetched examples to scare me into buying a warranty - like he never used the “if a meteor crashes into earth, your cars protected under this plan”. He used regular everyday examples - you cut a curb too close, you leave your key in a hotel room, the paint gets scratched when you’re scraping snow off the car. He just kept it real 100% of the time. Chris, thank you so much; I really appreciate everything you did - you went above and beyond. I’m so happy with everything and I will definitely be referring anyone and everyone to you and to Conicelli. More

I am very pleased about the service I received and the professionalism and courtesy of my service tech he was wonderful,took the time to explain everything to me... I thoroughly recommend your service professionalism and courtesy of my service tech he was wonderful,took the time to explain everything to me... I thoroughly recommend your service department More

I have misunderstanding of some of the processes and I think the technician is good and business manager is very helpful too. think the technician is good and business manager is very helpful too. More

I did like the service I received on my visit. The best any one can have. The best any one can have. More

Amazing service, knowledgeable and diligent staff dedicated to the utmost satisfaction of their customers; overall a stellar shopping/buying experience! dedicated to the utmost satisfaction of their customers; overall a stellar shopping/buying experience! More