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Concordville Subaru

Glen Mills, PA

4.9
3,121 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,121 reviews

May 09, 2023

5 My only issue was that I did not receive a phone call when car was ready. Also, when I texted about the car to Julian he never called back, phone call went unanswered for along time More

by tinaburke610@gmail.com
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Caraballo
May 10, 2023 -

Concordville Subaru responded

Hi tinaburke610, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

May 08, 2023

I'm always pleased with the service and attention I receive at Concordville Subaru. They handle things efficiently and I appreciate the pleasant nature. I recently met with Keith Aigeltinger to go ove More

by SLATTANZA
Recommend Dealer
Yes
Employees Worked With
Keith Aigeltinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Concordville Subaru responded

Hi SLATTANZA, We appreciate your 5-star review. We are delighted to hear Keith was excellent throughout your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 08, 2023

Prompt, courteous, caring service. Excellent communication and quality of service. I would highly recommend Concordville Subaru. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
David
May 09, 2023 -

Concordville Subaru responded

Hi Jeff, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 08, 2023

I have not driven the car that many miles but it was time to get my oil change done so I got to recall done at the same time and they had said about an hour and a half. It turned out to be closer to 2 hours More

by STRUSSDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Concordville Subaru responded

Hi STRUSSDAVID, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 07, 2023

Bill was a genuine nice gentleman. Pleasant, knowledgeable, a joy to interact with. Very up front with delivery time, color preference, etc. purchase was a pleasure. More

by kpollock340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
May 08, 2023 -

Concordville Subaru responded

Hi jpollock340, We appreciate your 5-star review. We are delighted to hear Bill was excellent during your experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 06, 2023

Nathalie and all the people I came in contact with the dealership were amazing! So helpful and accommodating- a great experience overall- love my new Subaru! More

by CRISTY.MCHUGH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathalie Larrea
May 08, 2023 -

Concordville Subaru responded

Hi CRISTY.MCHUGH, We appreciate your kind review. We are delighted to hear Nathalie was helping in getting you a new Subaru. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 06, 2023

Melissa is an excellent service representative. She ensures that work is done completely incorrectly. She also ensures to anticipate any upcoming work. She maintains constant communication on statu More

by dlm
Recommend Dealer
Yes
Employees Worked With
Melissa
May 08, 2023 -

Concordville Subaru responded

Hi dlm, Thank you for your 5-star review. We are delighted to hear Melissa provided you with excellent service. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 06, 2023

Great detailed communication with customers, car ready when promised, great at looking for potential issues in the future. More

by KRBUCHER48
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 08, 2023 -

Concordville Subaru responded

Hi KRBUCHER48, Thank you for your 5-star review. We are glad to hear our service team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 06, 2023

Sane excellent quality as always. Quick and reliable service with minimum wait. Always a pleasure using this dealership. More

by CBENN33011
Recommend Dealer
Yes
Employees Worked With
Don't know name
May 08, 2023 -

Concordville Subaru responded

Hi CBENN33011, We appreciate your 5-star review. We are glad to hear our team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 06, 2023

Everything was positive until I had the car checked out by my mechanic and found out the transmission fluid needed to be changed, the air filter needed to be replaced and the cabin filter also needed to be More

by YASUROOR@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Matt Fitzgerald. I didn't have an issue with him at all.
May 11, 2023 -

Concordville Subaru responded

Hi YASUROOR, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

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