Concordville Subaru

My experience with Matt Fitzgerald Keith Hawk and Keith Aigrltinger had been outstanding. It was a pleasure dealing with them. Aigrltinger had been outstanding. It was a pleasure dealing with them. More

Maddy was helpful and professional and provided a great purchase experience. I did not feel rushed and she took the time to answer my questions. I would definitely work with Maddy on a future purchase. purchase experience. I did not feel rushed and she took the time to answer my questions. I would definitely work with Maddy on a future purchase. More

We really enjoyed our experience purchasing a certified pre owned vehicle from Concordville Subaru. The car was priced very competitively and they were easy to work with, got us in and out pretty fast with pre owned vehicle from Concordville Subaru. The car was priced very competitively and they were easy to work with, got us in and out pretty fast with no overly pushy upselling. More

Joel provided an outstanding vehicle purchase experience. He’s knowledgeable, professional and, considering how busy Concordville Suburu was, I was out more quickly than expected. There was no run around: o He’s knowledgeable, professional and, considering how busy Concordville Suburu was, I was out more quickly than expected. There was no run around: only straight forward, extremely reasonable, pricing. I’ve bought numerous vehicles, and this was, truely, the best experience I’ve had More

Very nice sales staff. I really thought that meeting with the gentleman a week after purchase was great. I really thought that meeting with the gentleman a week after purchase was great. More

Anthony is the best car sales person I’ve encountered in a lifetime of buying cars. a lifetime of buying cars. More

Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the work being done without pressured "upselling" and kept me well informed as to progress. I was having a bad day on the last visit and made that known, she set aside our "car talk" and related to me as a human being and I left feeling better. I didn't buy my car at this dealership but based on the exceptional service I get here, I will be buying my next one here. More

This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what anyone could expect to earn my future business. I also met Joel who was happy to direct me where I needed to go. More

Joel and Angelo was great, very experienced with the inventory. Good guys and willing to give you the best deal inventory. Good guys and willing to give you the best deal More

Went on 8/2 to see a Yukon Denali that was on their lot. Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in a few hours. 2-3 hours later we engaged in a text conversation and negotiated on a price. He asked if we could come in to sign the paperwork but we were unable to until the next day. He said that was fine. Sent us a text saying "Congratulations". To which we responded "See you tomorrow at 12:30 PM" This was around 5 PM in the evening. At 8:01 PM Joel his manager called to say they sold the car to someone else. I do not understand the lack of professionalism how this could have happened. As a business owner myself I find this totally unethical. The strange part is that we asked if we could DocuSign the paperwork that evening and even wire the money and we were told to wait until the next day. They state they don't DocuSign yet mentioned people buy their cars sight unseen. So seems like some disconnect all around. When we questioned both Doug and Joel on the phone how this could have happened, they both blamed that its a big dealership and were unable to communicate to each other. We won't be back nor will I recommend this dealership to anyone. A Shame! More