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Concordville Subaru

Glen Mills, PA

4.9
3,117 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,117 reviews

March 08, 2024

We had a great experience at Concordville Subaru! Anthony made buying a car simple and stress free, and he worked with our schedule. The dealership was clean, and the staff professional. Highly rec More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Concordville Subaru responded

Hello Dana, Thank you for the wonderful review and for taking the time to share your feedback with Concordville Subaru. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. We hope to see you again in the future! Megan Karwoski Marketing Manager

March 05, 2024

Good service. Andrew was very helpful although I think he needed more knowledge of product I think he is fairly new and this is to be expected More

by brianhouck
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Aigeltinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lake
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Concordville Subaru responded

Thank you for sharing your feedback on your experience! We look forward to welcoming you back to Concordville Subaru in the near future. Megan Karwoski Marketing Manager

March 01, 2024

Overall good experience. We knew the vehicle we wanted to buy. Initially it was “sold” but when the original “buyer” changed his mind, the salesman immediately called me back More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Concordville Subaru responded

We're delighted to hear that you had such a positive experience with our company and that our team exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Concordville Subaru! Megan Karwoski Marketing Manager

February 28, 2024

Avoid this dealership! Greg Gilley just sent me a live photo through text where he called me "dumb" - not realizing it was a live photo with audio. The manager Colin More

by iicdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Concordville Subaru responded

Hello, I want to sincerely apologize to you on behalf of the dealership and the unacceptable behavior that you've experienced. It’s important to us that our customers are more than satisfied and treated well, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. If you're willing, please reach out to me directly at (484) 800-4560 ex. 3032 at your earliest convenience. Thank you, Megan Karwoski Customer Service Advocate | Marketing Manager

February 28, 2024

I have already recommended Concordville Subaru, as well as Nathalie, to several people. The easiest and most pleasant experience I have ever had buying a car. More

by Jobob430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tannery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Concordville Subaru responded

Hi Jobob430, We appreciate your 5-star review. We are glad to hear Nathalie made your car-buying experience easy and pleasant. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 25, 2024

Doug and the Subaru team were awesome. They were so helpful and willing to work we us. We are so extremely happy with our new car and cannot thank them enough. P.S. Tony sold our daughter More

by LD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Concordville Subaru responded

Hi LD, Thank you for your 5-star review. We are delighted to hear Doug, Tony, and the rest of the team were excellent with your car-buying visit. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

February 25, 2024

Very helpful salesman and not pushy. Fair trade in value. Fastest vehicle purchase I’ve ever made More

by mluciano84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tannery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Concordville Subaru responded

Hi mluciano84, Thank you for sharing your feedback with us. I'm glad to hear that you had a great experience with our team and that they were able to provide excellent care during your purchase. We appreciate your business and hope to see you again soon! Sincerely, Moe Laraki - General Manager

February 22, 2024

My visit to Concordville Subaru was an absolutely wonderful experience. They were able to convert me over to the Subaru brand after decades of Jeep ownership. I am thrilled with the choices they help More

by mper203878
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Concordville Subaru responded

mper203878, Congratulations on your decision to join the Subaru family! I'm delighted to hear that your experience at Concordville Subaru was wonderful and that our team could assist you in making the transition from Jeep to Subaru. Your satisfaction with your choices means a lot to us, and we're here to support you in your journey with your new Subaru. Welcome aboard, and thank you for choosing us! Megan Karwoski Marketing Manager

Feb 23, 2024 -

Concordville Subaru responded

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with Concordville Subaru. We appreciate your support and look forward to serving you again in the future. Megan Karwoski Marketing Manager

February 19, 2024

Terrific experience! Doug was friendly, knowledgeable, and patient. We are very thankful to have found him at Concordville Subaru. He took the time to explain everything More

by jeannegdaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Concordville Subaru responded

A big thank you for your fantastic review! We're delighted that you had a positive experience with Concordville Subaru. Our team works hard to ensure customer satisfaction, and it's incredibly rewarding to see our efforts reflected in your feedback. We appreciate your business! Megan Karwoski Marketing Manager

February 05, 2024

Very professional staff at Concordville Subaru. Excellent sales staff, finance staff and excellent facility. Was great to deal with everyone in the facility! More

by slmayhugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Aigeltinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Concordville Subaru responded

Hi slmayhugh, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your visit. We hope to work with you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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