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Concordville Subaru

Glen Mills, PA

4.9
3,116 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,116 reviews

March 25, 2024

We had been to a couple of dealerships before Concordville, and had by far the best experience there! Anthony is a great salesman and I highly recommend him and Concordville Subaru! More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Concordville Subaru responded

Hi Tara, We appreciate your 5-star review. We are glad to hear Anthony was excellent during your car-buying process with us. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 24, 2024

Those guys are the best! Sales and Service! Always had a great experience at Concordville Subaru. More

by dskahan75
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shields
Mar 25, 2024 -

Concordville Subaru responded

Hi dskahan75, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 22, 2024

Excellent service! Great deals! Great cars! Bought and serviced my last two vehicles from Concordville and I will forever be a lifetime customer. Anthony was patient wi More

by j_cherry0487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Concordville Subaru responded

Hi j_cherry0487, Thank you for your 5-star review. We are glad to hear Anthony was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 20, 2024

Nathalie was fantastic to work with. She took her time explaining options and really listened to what we had in mind. Great job! More

by Tschirling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Concordville Subaru responded

Thank you for taking a moment to share your experience at Concordville Subaru! Our team is so glad to hear that you enjoyed your time with Nathalie. We look forward to seeing you again soon. Megan Karwoski Marketing Manager

March 20, 2024

Asked me by email following my visit, and ignored me after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Rodgers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Concordville Subaru responded

Your feedback is crucial to our growth. We're genuinely sorry for any shortcomings and are actively working to enhance our services for all our customers. Thank you for taking the time to give us this feedback, and we will strive to provide a better experience in the future! Megan Karwoski Marketing Manager

Mar 25, 2024 -

Concordville Subaru responded

Hi Nik, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Moe Laraki - General Manager

March 19, 2024

I can’t say enough about how helpful Matt was to me and my wife during the purchase of our new Ascent Touring. Matt went over all available options and extras. No pressure to purchase anything. He was well More

by Norman Reeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanne Verdeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tannery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Concordville Subaru responded

Hello Norman, Thank you for the wonderful review and for taking the time to share your feedback about Matt. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. We look forward to seeing you in the future! Megan Karwoski Marketing Manager

March 18, 2024

Nathalie was extremely knowledgeable. She could answer any question we asked presale and post sale. She even called and emailed to follow up to see how we liked our new vehicle. She made More

by Car-scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Concordville Subaru responded

Hi Car-scott, Thank you for your kind review. We are glad to hear Nathalie got the vehicle that fits your needs. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 18, 2024

Outstanding customer service. Dealership clearly puts this first at all levels of the operation. Greatly appreciated how straightforward they were about pricing and leasing. More

by HappyDriver
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Greg was outstanding.
Mar 19, 2024 -

Concordville Subaru responded

Hi HappyDriver, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 17, 2024

Very good and nice I had a amazing time would recommend. Good people and staff good customer service. More

by bahapp
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Concordville Subaru responded

Hi bahapp, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit with us. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

March 16, 2024

Ease, smooth, efficient are the words I’d use to describe my experience, one would not think that of a car dealership. The crew at Concordvillle Subaru was, the place immaculate, open and airy. The whole exp More

by lynndjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Aigeltinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathalie Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Concordville Subaru responded

Hi lynndjohnson, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout your experience with us. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

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