Concordville Nissan

I hope their service gets better. My family has done allot of business with this dealership. I had a lengthy review detailing a bad situation involving warranty coverage and repair sug My family has done allot of business with this dealership. I had a lengthy review detailing a bad situation involving warranty coverage and repair suggestion timing for my fathers TriBeCa. My father had to go through quite allot to get his TriBeCa serviced, and then picked it up and repairs were not completed as desired. The dealership was nice enough to call us back and eventually the cost of the parts were refunded. Now within a week he has other issues with the vehicle like water coming in on the passenger floor, and noises from the suspension. I advised him to take his vehicle to a different dealership for an assessment. More

Horrible Business Took them 2.5 months to get me my license plate and registration and, even though the contract stated that I was paying extra for a 5 year tag, they o Took them 2.5 months to get me my license plate and registration and, even though the contract stated that I was paying extra for a 5 year tag, they only gave me a 2 year. They have thus far refused to remedy the situation. I have been calling about every 3 days and they always give me some new manager to talk to and they always give some excuse as to why they need to call me back. I highly recommend you NOT buy a vehicle here. More

The overall experience was excellent. I purchased a Subaru Forester - 2015 model from this Dealership. I drove from Maryland to PA, because the price that they offered could not be matched I purchased a Subaru Forester - 2015 model from this Dealership. I drove from Maryland to PA, because the price that they offered could not be matched by any dealership in MD. Everything that was promised, was delivered on time. Hector was brilliant with all queries, timely communications and finally picking me up on the day of Car delivery. Sean Larry, the Sales manager was extremely helpful and efficient. He even stepped up to complete all the documentation related to Finance himself, in order to reduce my waiting time during delivery. He took time to explain me all the features of the car and was very polished in his overall communication. I won't look to any other dealership which buying my next car. More

LIARS- do not trust them- Go to a different Subaru Dealer LIARS! That is all! Friendly up front when you are about to seal the deal, and then they start to lie. and broke the Code of Ethics!! Lied to our face LIARS! That is all! Friendly up front when you are about to seal the deal, and then they start to lie. and broke the Code of Ethics!! Lied to our face about everything. Lied about the cars on their lot, lied about the mileage on the car. Lied about signing one piece of paper during closing was "state law"! When it isn't! Then they promised to send us FREE weather mats in the mail to make "things right". Then call us after two days of owning the car that we will ONLY receive the weathermats if we fill out the survey and give them all 10's!! That is called Blackmail!!! NO THANK YOU! NEVER going back to buy a car from them again!! Cancel my contact!! Subaru of America will hear about this dishonest and hateful behavior! More

Purchase of Subaru Forrester after seeing at Philly Auto Sho Hector our online contact was wonderful. He helped us arrange a meeting with Sean and was there to introduce us. Sean was accommodating and went the Hector our online contact was wonderful. He helped us arrange a meeting with Sean and was there to introduce us. Sean was accommodating and went the extra mile to make sure we got the car we wanted. He was supportive at all times with no pressure. He followed up with us when needed and returned our calls promptly. Although another Subaru dealership is closer to our residence the promotion and promptness of returning emails and calls from Concordville is why we chose them. More

Straightforward Dealer I worked with Justin who cut through the non-sense and delivered what I wanted in under 10 minutes. They had a great selection of Subarus and we're re I worked with Justin who cut through the non-sense and delivered what I wanted in under 10 minutes. They had a great selection of Subarus and we're ready to sell them. I'd highly recommend Subaru of Concordville. More

Great Experience!!! Mo was excellent to deal with. He made leasing a new car a great experience.!! I would highly recommend using Mo and Concordville Nissan. Would not Mo was excellent to deal with. He made leasing a new car a great experience.!! I would highly recommend using Mo and Concordville Nissan. Would not use any other dealership More

Subaru Service exerirnce w/ Al Alba This Monday during prime time, right after work, I had to go to Concordville Subaru because I thought I had a flat and needed an oil change and wanted This Monday during prime time, right after work, I had to go to Concordville Subaru because I thought I had a flat and needed an oil change and wanted to get everything fixed before the negative zero weather came our way. I used to work at Concordville and knew Subaru had late hours on Monday nights but I did not know who the advisors were anymore. Al Alba helped me out and come to find out, he is the new service manager. I had never met him before and he did not know I used to work there. He checked my tires for no cost and I was trying to work with him on when to come back to get my oil change done because I knew he was going to have to order one since I have a Hyundai and not a Subaru and I did not want to hold him up or any other customers up but he insisted I kept my car there to get my oil changed. For him to not know I was a former employee and to make sure everything I wanted to done to my car was completed, and within an hour, really made me happy and want to go back to Subaru to get my car serviced all the time. Al was very accommodating and wanted to help me and that is what customer service is all about! I recommend with the new service employees for everyone to get their car serviced here whether they have a Subaru or not! More

service BEST place in the world hands down don't go anywhere else but here new management is awesome and has the best team ever!!!! Prices are great too! BEST place in the world hands down don't go anywhere else but here new management is awesome and has the best team ever!!!! Prices are great too! More

Unprofessional and adversarial Highly unprofessional and adversarial sales team. Moe Laraki, the Sales Manager, came across as , very condescending, offputting, and -- to say "dis Highly unprofessional and adversarial sales team. Moe Laraki, the Sales Manager, came across as , very condescending, offputting, and -- to say "disingenuous" would be to think he isn't by nature a car salesman -- disinterested in customer satisfaction. If I didn't know better about Subarus they give the car a bad name and in fact have almost led me to consider buying another car manufacturer. I have walked off the lot two times over the course of a couple yearss with the same impression. I am not sure why I even returned there the second time. Things have not changed and too bad the Subaru Corporation doesn't know of their lack of professionalism and how much Moe and his sales team hurt their brand's image. More