Concordville Nissan

Terrible service Overall, the service was extremely bad! Mark was our car dealer and he treated us like children. Beating around the bush not giving a straight answer. Overall, the service was extremely bad! Mark was our car dealer and he treated us like children. Beating around the bush not giving a straight answer. When it came time to sign paperwork he wouldn’t let us read through it and weigh our options. When I asked questions the only response I got was “aren’t you suppose to be intelligent.” Mark was ignorance at its finest. More

Only Place to Buy/Lease a Subaru Ask for Lindsey the Internet Sales Manager! She is honest, efficient, and committed to customer satisfaction. My transaction began with her. After neg Ask for Lindsey the Internet Sales Manager! She is honest, efficient, and committed to customer satisfaction. My transaction began with her. After negotiating the basics of our deal over the phone and through email I visited the dealership. Lindsey assured me I would not leave disappointed.... and she was absolutely correct. Lindsey introduced us to Jill who handled our test drive and answered specific product questions. A true professional. When it was time to close the deal, we worked with the sales manager Greg. Open, upfront, and detail oriented. In the end we left happy as promised by Lindsey. We got into a new lease agreement which was far better than any competitor in the area (trust me, I’m very thorough). Any family of friends looking for a Subaru, this is the only dealership I will recommend. More

Low-pressure Experience. This is the place to go if you're looking for a Subaru or a late model pre-owned car. Lindsey, John, Moe and Tim were all exceptional, no pressure pro This is the place to go if you're looking for a Subaru or a late model pre-owned car. Lindsey, John, Moe and Tim were all exceptional, no pressure professionals. I got the car I wanted at a reasonable price. I'm satisfied so far. More

Amazing internet coordinator! Lindsey Hackman is amazing!! She went above and beyond my expectations to get me the car I’ve wanted. I called the other two Subaru dealers in the are Lindsey Hackman is amazing!! She went above and beyond my expectations to get me the car I’ve wanted. I called the other two Subaru dealers in the area and was not given much help in pricing and spent many days emailing back and forth with them with no definitive answers. I emailed Ms. Hackman at 7:30 in the morning and she had the car I wanted and with in my budget by 2:00 that same day!!! I thought it was too good to be true! But it was true.. I went down at 6:30 pm to sign the papers & drove home in my new car. The entire staff at the dealership weee amazing. I would and will recommend this particular dealership to everyone. More

GREAT DEALERSHIP! I had the easiest time buying my new car at Concordville. 2018 Forester! My 6th Subaru overall and by far the best time buying. Lindsey H. made it al I had the easiest time buying my new car at Concordville. 2018 Forester! My 6th Subaru overall and by far the best time buying. Lindsey H. made it all work (and quickly too!) Love the car, love the dealership! More

Flawless experience Terrific from start to finish- make sure you ask for Lindsey- she is the best- professional, efficient and honest. Everything was exactly as promised Terrific from start to finish- make sure you ask for Lindsey- she is the best- professional, efficient and honest. Everything was exactly as promised - excellent! More

Fantastic Price and Better Employees - Can't Ask For More! I am so happy I shopped around for my new 2018 Subaru Impreza and ended up with the great people at Concordville Subaru. My 2015 Impreza Premium lease I am so happy I shopped around for my new 2018 Subaru Impreza and ended up with the great people at Concordville Subaru. My 2015 Impreza Premium lease was up in July 2018, but I was curious at my options for turning my lease in early and upgrading to a new 2018 Impreza Premium. I first went to Rafferty - long story short, but they knocked down the price three times (THREE TIMES) to try to get me to sign that day, but I didn't have the time - I had a work appointment that afternoon. However, I had planned on going back in a couple days to lease with them. I don't usually shop around, but thought it couldn't hurt, so I emailed all the Subaru dealerships within 35 miles, explaining my situation, including all the info they would need to give me a rough quote. Almost immediately after emailing Concordville, I got a text from their Internet Sales Manager, Lindsey Hackman. She got right to the point...asking me for my car's VIN, and which car, color, and options I was looking to lease this time around. Without making me come into the dealership, without playing games, she quickly quoted me a price that saved me $33/month compared to Rafferty's lowest price!! (And remember, Rafferty had dropped their original quote three times). It was so low, I thought she forget to fold in the remaining payments on my current lease into the new monthly payments, but I was wrong…she had. A couple days later I went to Concordville and pulled the trigger on a new 2018 Impreza Premium (which is absolutely fantastic, by the way). However, I want to stress that my appreciation for this dealership is not just because of the great deal. Here are the main reasons: A) I didn't have to go through a song-and-dance, wasting my time there while games were being played by numbers driven sales reps and managers. Unlike Rafferty, who kept coming back with lower and lower prices, testing me, hoping to get me to jump into the highest possible price they could, Lindsey was completely transparent, immediately offering me a fantastic price. No games. No run-around. They didn't even ask to value my current car. B) Lindsey Hackman, their new internet sales manager, is incredible. We communicated via text, which is so much easier nowadays. She made it so easy to communicate with. I'm not exaggerating - she responded to EVERY one of my texts within 30 seconds. I can't tell you how helpful that is when you're working through an expensive, stressful purchase like buying/leasing a car. C) The rest of the staff were great too. John Shields walked me through all the paperwork, described all the features of my new car, and even helped me move my stuff from my old car to my new one. Tim Raysor was smart and insightful in explaining on how all the numbers / payments added up. Plus, he was honest and straightforward in explaining all my warranty upgrade options. In a nutshell, you should definitely give Concordville a chance before any other dealership. Great prices, honest employees, immediate responses to your questions, and no games. More

Anthony Capello Met with Anthony Capello and my experience was nice and easy 1 hour... I got my dream car -Ronnie from Delaware thank you guys peace Met with Anthony Capello and my experience was nice and easy 1 hour... I got my dream car -Ronnie from Delaware thank you guys peace More

PA inspection Went in for an inspection, but was informed that I need to replace a part in order to pass inspection. I decided to pay since I was already there and Went in for an inspection, but was informed that I need to replace a part in order to pass inspection. I decided to pay since I was already there and didn't want the hassle or returning; hour later, we need another part... an hour later, we can't pass it due to computer issue. After checking on-line.. parts marked up by 10 times and 2 hours labor for part for parts I could have replaced in an hour. Never again!!! More

Horrible Experience. I went on the lot looking for an SUV and since I am trading in my 2008 Scion.... This is a drastic change in cars for me. I was approached by a man at I went on the lot looking for an SUV and since I am trading in my 2008 Scion.... This is a drastic change in cars for me. I was approached by a man at the door asking what I was looking for and he said he would hook me up with one of his best Salesman. I was approached by a gentlemen again asking what I wanted and he said lets go outside and look at the 2018 Rogues, Murano and Pathfinders. Out in the lot he began with the rogue telling me about the differences in models and I began to ask some questions including prices. After showing me the 3rd car, he questioned why I was buying instead of leasing. I told him my reasons and he said I was "foolish" because the world with changing to mainly leasing and I just said ok thats your opinion but as a customer I am able to do what I want. I don't mind if he kindly asked have you ever thought of the option of leasing a vehicle instead he blurts out his own opinion and calls me foolish for wanting a new car. He showed me the next car and I asked how much those Muranos go for and he goes look Nissans are not cheap, most of these car notes are going to be 400-500 a month and I said thats fine that I am looking for something under 500 a month. He begins telling me thats a large monthly payment and goes on. At this point I am really starting to get annoyed. He goes have you considered a pre-owned vehicle like a 2015-2017, so I am fed up with him at this point because I came to the lot told him what I want and at the end of the day he's selling me on everything but. I am pretty sure we never saw the Pathfinders. We go up to the preowned vehicle area and there are all varieties of vehicles, makes and models. I start asking him details about them he goes Ma'am you can find all this information out on our website, so I don't know why this wasn't done before hand so you can know what vehicles you want to look at. AT THIS POINT I AM DONE DONE, CLEARLY STATING I AM WASTING HIS TIME!!!! I said you know what your right, why don't I go home look at these and make my decision. He handed me his car, which I had ripped up on the way to the car otherwise would have provided his name. At this point I had been at 6-8 dealerships looking at models and NO ONE treated me like this. The dealership I went to after that clearly said he was making judgements because I am in my later 20's most people thinking early to mid 20's not knowing me and thinking that giving me a car note of 500 a month would be something I can't afford. I walked into this dealership not knowing anything about Nissans and still don't and its sad b/c my boss deals with a gentleman here and always has a great experience. If only I would have known this before I walked in and got a random sales associate. More