Concordville Nissan

Goal: Great experience/Customer Satisfaction This was my second purchase from this dealership this year (LONG story). I went back because I had such a good experience the first time and they exc This was my second purchase from this dealership this year (LONG story). I went back because I had such a good experience the first time and they exceeded my expectations this time. I met with Shane Cahill to discuss purchasing a 2014 or 15 Rogue. Shane was very friendly, professional, and answered all of my questions. With the help of Ryan Gilroy, Sales Manager, we were able to work a deal. I never felt rushed or pressured. This dealership is concerned about the overall experience their customers have. You will not be disappointed. More

Perfect Outcome Great experience. I went to return a lease, with a new vehicle in mind. I met Kevin, who I was immediately comfortable with. He listened to what I w Great experience. I went to return a lease, with a new vehicle in mind. I met Kevin, who I was immediately comfortable with. He listened to what I was interested in, we went offsite to see the one vehicle which fit my ideas of what I wanted, and when I was so off the mark, we went back, sat down and discussed what I was really looking for. He kept in touch with me over the next couple days until I was able to come back in....for my 2015 Altima, fully loaded, much more than I was hoping for and much less than I expected to pay, he really worked to make it the perfect outcome for me. I would highly recommend Kevin and look forward to working with him again. More

Quality Product with Superior Customer Service Here!!! After 30 years with another make of automobile, my husband and I walked into Concordville Nissan Subaru looking to be convinced to become new members After 30 years with another make of automobile, my husband and I walked into Concordville Nissan Subaru looking to be convinced to become new members of the Nissan family. We are not eaisly sold. Ryan Gilroy greeted us, found out what we were looking for and immediately called in Kevin Walsh to assess our specific individual needs. Kevin came up with the perfect car that was fully loaded, met our every wish and whim that was extremely affordable and fit right into our budget. The trade in value we recieved for our 2010 vehicle was fair and equitable. The vehicle that they had to relocate from a dealer out of state far exceeded our expectations from all the blue tooth wifi options, navigation, camera, new systems features ( around view , sport mode, BSW, LDW, FCW, HSA, and HDC. Any obstacle that we faced during our purchase process was addressed and corrected which showed the care and concern for our expectations by every individual we encountered through this process. This dealership from the bottom up and top down are committed to their customer satisfaction. Chuck Marlin ensured that our purchase experience was superior and Scott W. made the finacing thru Nissan a non-painful experience. We would recommend this dealership to everyone who wants a superior customer experience because Concordville Nissan Subaru will ALWAYS go the extra mile for their customers.. More

Big City Deals Small Town Care Concordville Subaru really does care. I am an intelligent informed buyer and I just purchased my first Subaru and want to thank Jill Quale, Sales, and Concordville Subaru really does care. I am an intelligent informed buyer and I just purchased my first Subaru and want to thank Jill Quale, Sales, and Moe Laraki, General Manager, I know it will not be my last purchase at Concordville. They provided the guidance and expertise to help me decide on a Forester and then proceeded to get me the color/model I wanted, although it was so hard to get as they are in such high demand. It seemed effortless and the deal was excellent despite the shortage of inventory. Moe is a hands on manager that has a sincerity that is rarely found at car dealerships these days. Jill is frank and won't steer you in the wrong direction. She works hard to answer every question and believe me I had plenty. I highly recommend this dealership, No fear of pressure or sweet talking here. And the numbers speak for themselves. You cannot go wrong with this gem of a dealership, where you feel you are not just a number to add to the end of the month sales. Thanks Moe and Jill. More

Epic Customer Service!!! My 2003 Tiburon was totaled on 3/25/14 and needless to say I had to purchase another car. I'll be honest my credit is garbage and only because I filed My 2003 Tiburon was totaled on 3/25/14 and needless to say I had to purchase another car. I'll be honest my credit is garbage and only because I filed chapter 13 bankruptcy 5 years ago. I'm in the process of getting discharged and knew no one would touch me with a ten foot pool. So I did some research and applied online to auto credit express. They accepted my application and then sent it to a data base where Concordville Nissan picked it up. They called me right away and reassured me they could help me get a car. In my mind I'm saying to myself I'm going to be wasting my time maybe I just needed to go to a buy here pay here (which I've never done before). I decided to hear them out and meet with Marq Taylor on 7/5/14. This man is the TRUTH, he kept it real and honest which you don't see in dealerships these days. Based on my bankruptcy requirements he was able to get my into a car for the amount I expected to pay which was beyond my expectations. I thought I was going to be placed in a whole sale high mileage car and he got me into a 2008 Nissan Rouge fully loaded with 54k miles which was a returned lease. I honestly couldn't believe it and even through the process I was still in doubt as I knew something would happen to prevent this deal from going through. Let me tell you that I was fretting over nothing, I was approved the same day. It was a long process and I was there for a long time but this man worked to make this deal happen. He never gave up and made sure I didn't either. I'm truly blown away by the exceptional service I received, never in my life have I seen a car dealership car about their customers they way they do. Good, credit, bad credit, no credit you're treated as equals and one person is better than the other. The general sales manager Ryan Eckberg made sure I was satisfied, acknowledge me, my husband and my five year old. I felt important again and was pleased with everyone's service. Marq answered all my questions, made sure the vehicle was detailed and serviced before I took the vehicle off the lot. I even enjoyed his interaction with my son and feeding him pizza when he was hungry. I will definitely be coming back when the time comes to get another new car, they have a customer for life. Thanks to everyone who was involved in the process and for making it truly an enjoyable experience. More

Great buying experience ! 2 cars purchased in one night ! I was recently told by a friend of mine how great her experience was at Concorville Nissan and with her salesman Eric. After hearing what a great expe I was recently told by a friend of mine how great her experience was at Concorville Nissan and with her salesman Eric. After hearing what a great experience she had I decided to take a trip there and see for myself. I knew before hand that my 2013 Sentra was still pretty much brand new and there was still a lot owed on it.... I knew getting into a newer car would be a task as I was "upside down". But Eric and Chuck were both very patient, understanding and professional! A few hours later my spouse and I both walked out with brand new 2014 Nissan Altimas that we absolutely love ! They managed to keep our payments right around the same number I was at, and at the same time my insurance cost dropped so in the end I'm saving money! They were both a pleasure to work with. From what I understand, Eric is new but that didn't stop him. He was such a pleasure to work with and was able to answer any questions that were fired at him. I will most defiantly be sharing my story with others and would purchase from here again in a heartbeat ! Thank you ! More

No pressure! My mother-in-law and I were in a time crunch, shopping to find the perfect used car to replace a car totaled by a drunk driver. We had been to several My mother-in-law and I were in a time crunch, shopping to find the perfect used car to replace a car totaled by a drunk driver. We had been to several dealerships already where the sales people were NOT listening to our price constraints and our wish list. We stopped at Concordville Nissan and Suburu to check out the Suburus. We were immediately greeted by a smiling Farid who cheerfully took us out to see cars. He showed us cars within our price range and was very knowledgeable about everything he showed us. He did not pressure us and I really appreciated that!! He spent a lot of time with us as we test drove a car--in fact riding with us to show the car to my father-in-law and husband in West Chester. He then showed me some Nissans which I had not even considered. He let me drive one home to show my husband and that was the car we ended up falling in love with and buying. He was so accommodating in every way possible. He was a real pleasure to work with. He also got to know my family a little, shared about his family and played with my toddler son. He never once acted annoyed that my 2 year old was running around. Other dealerships were not so sweet about that. He was also courteous with little things like opening the door and assisting me with my stroller. These things really matter!! The price we got for the car was very fair because I shopped around and could not find that same price for that model and year car with the same mileage. I was very pleased with my whole experience at concordville and I know that is because Farid took so much time with us. Yet he never put us off with cheesy sales tactics or pressured us to buy quickly. I would definitely recommend Farid Abumohor to friends and family looking to buy a vehicle. More

Wonderful experience as usual This is my 4th leasing experience with this dealership. They are absolutely the BEST! Wonderful to work with - no pressure, respectful, focused on sup This is my 4th leasing experience with this dealership. They are absolutely the BEST! Wonderful to work with - no pressure, respectful, focused on supporting the customer every time. I was already way over in miles driven with my current lease ending 2015 and they helped me to get out of my lease and into a fabulous new car with many more bells and whistles and virtually no penalty. Everyone from my sales associate Farid, to the manager Ryan and the financial specialist Margot were truly excellent. I would be remiss if I didn't mention their fabulous customer service department - they are second to none! For over 8 years I have been bringing in my cars for maintenance and I always leave satisfied and happy! Would encourage anyone who wants a low pressure experience with intelligent, friendly sales associates. great pricing and service to visit this dealership. More

Best car buying experience ever!!!! Let me start off by saying that I have over 10 years experience working for car dealerships. That said, Iv'e never seen a dealership that will go as f Let me start off by saying that I have over 10 years experience working for car dealerships. That said, Iv'e never seen a dealership that will go as far to take care for their customers as Concordville. They have bent over backwards to make my experience the best possible. My salesman Marq treated me better than any other car salesman Iv'e ever dealt with, and Iv'e had coworkers/ friends sell me cars. If your looking for a new Nissan or Subaru Concordville is the only place to shop. A+++ More

Sean Larry is a great sales rep Sean is a knowledgable, friendly, professional car salesperson. I highly recommend him. He listened carefully to both my wife and me and presented the Sean is a knowledgable, friendly, professional car salesperson. I highly recommend him. He listened carefully to both my wife and me and presented the information we needed to make a decision. More