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Concordville Nissan

Glen Mills, PA

4.8
1,593 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,593 reviews

May 27, 2021

I was very happy with the technician that worked on my car. He made it a point to talk to me and explain what he was doing. The service desk people are not very friendly. The first guy I dealt with wa More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 28, 2021 -

Concordville Nissan responded

Thank you for your feedback and for bringing this to our attention, Beth.

May 29, 2021 -

Concordville Nissan responded

Beth, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2021

The work was done in a timely manner. The staff were courteous and professional. They were able to make suggestions regarding future work my vehicle might require. I am completely satisfied with my visi More

by Mike Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 28, 2021 -

Mike Mc responded

Thanks guys

May 28, 2021 -

Concordville Nissan responded

Thank you for writing a review, Mike Mc. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

May 29, 2021 -

Concordville Nissan responded

Hi Mike Mc, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2021

Easy to make an appointment for maintenance, but a long wait to finish the paperwork after a deal has been made. Under going consolidation, need additional signage More

by SJBLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Nissan responded

We are very happy to have provided you with such a positive experience! Thank you for your patience.

May 29, 2021 -

Concordville Nissan responded

Hello Sjbllc, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2021

Was impressed that I was greeted outside when I dropped off my car for service. Friendly service. I also valued the car service offered to take me home. More

by ELIZABETHATLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 27, 2021 -

Concordville Nissan responded

ELIZABETHATLEE, thank you so much for the positive rating and choosing Concordville Nissan for all of your vehicle needs. We look forward to working with you again.

May 28, 2021 -

Concordville Nissan responded

Hi Elizabethatlee! We're so happy we were able to help you out! We hope to see you soon!

May 26, 2021

My recent service visit went very well. I had inquired about having my vehicle completed by a certain time due to scheduling. Having dropped it off the night before the request included a first appointmen More

by jlbogosian18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 27, 2021 -

Concordville Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2021 -

Concordville Nissan responded

Jlbogosian18, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 26, 2021

Great dealership! Leased my first car at Concordville Nissan with the help of Zac Miller and Chuck DeSantis! Amazing service and I love the Nissan! More

by HaleyClark
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Concordville Nissan responded

Thank you for taking the time to leave a review! We really appreciate your feedback! We will be sure to let Zac Miller and Chuck DeSantis know that you left satisfied. Have a nice day!

May 28, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2021

Good people to work with but the paperwork process took hours. Way too long and one week later still waiting for temp title. Thanks for the request. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Desantis, Cooper Lenhard, Jeff Rubin
May 25, 2021 -

Concordville Nissan responded

Mike, thank you so much for your feedback & patience! We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2021 -

Concordville Nissan responded

Hi Mike, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 25, 2021

The service provided is always exceptional and fast. The service reps are always friendly while giving details of work done or needed. I am always pleased when getting my car serviced at Concordville. More

by MS.DYME09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 26, 2021 -

Concordville Nissan responded

Thank you for the incredible review and positive feedback, MS.DYME09! We appreciate your business and look forward to helping you with any questions or future vehicle needs!

May 27, 2021 -

Concordville Nissan responded

Ms.dyme09, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2021

Coming from work I hit a piece of metal that fell off a truck on the expressway. My tire was SHREDDED. I called another Nissan dealership that wasn’t accommodating and didn’t seem to care. Hung up on him a More

by veronicabrown_778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 24, 2021 -

Concordville Nissan responded

Hi veronicabrown_778, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2021 -

Concordville Nissan responded

Hi Veronicabrown_778, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2021

Disappointed that technician missed the parking brake problem while the rear brakes were being replaced causing a 1 - 2 day delay to remove rear brake assemblies again to fix problem. On the other hand B More

by Wbgail
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger, Matt Costa
May 25, 2021 -

Concordville Nissan responded

Wbgail, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Bob Bollinger at (610) 459-8900 to discuss this further.

May 25, 2021 -

Wbgail responded

Bob Bollinger resolved situation to my satisfaction - I am sure it was a one off situation and I will continue to use Concordville Nissan for further servicing needs,

May 27, 2021 -

Concordville Nissan responded

Hello Wbgail, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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