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Concordville Nissan

Glen Mills, PA

4.8
1,594 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,594 reviews

June 14, 2021

Farid was great. The office staff was disorganized and inefficient. We arrived at the dealership at 1:30 and did not leave until 6:45. The vast majority of our time there was spend waiting to sign paperwo More

by jdavidson083
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Abumohor, Chuck Desantis, Jeff Rubin
June 14, 2021

Pat was very welcoming to me. It was just a simple oil change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. More

by Ann kappel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 15, 2021 -

Concordville Nissan responded

Thank you for leaving us a great review, Ann kappel! It was a pleasure to work with you, and we hope to work with you again soon.

June 14, 2021

The service was great and the technicians were juse as great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! More

by LROBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Abumohor, Kenney Oppel
Jun 14, 2021 -

Concordville Nissan responded

Thank you for choosing Concordville Nissan to handle your vehicle service. We are glad you enjoyed your time with us and hope to see you again soon, LROBS1.

June 14, 2021

Concordville Nissan is 1st class in customer service. They treated me better than any other dealer ever has. Thanks to Kenney Oppel and the team More

by Craig C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Ashley Kaldi, Jeff Rubin
Jun 14, 2021 -

Concordville Nissan responded

Craig, it's always great to hear from valued clients like yourself. We're so happy we could be of assistance and hope to see you again down the road.

June 14, 2021

Bought a 2018 Nissan Pathfinder that had no floor mats, less than a quarter tank of gas in it, and a tire that needed replaced within the first week. Went back to dealership with these concerns and got no More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Dawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Concordville Nissan responded

Jason, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

Jun 22, 2021 -

Jason responded

jeshleman@ucfsd.net I would like $100 reimbursement for the floor mats I had to purchase, $50 for the gas I had to put in my tank on the way home to fill up the tank, and $200 for the leaking tire the car had the I noticed on the way home. So in summary, I would like reimbursement of the $350 in costs I had immediately after I paid $30000 for 2018 Nissan Pathfinder. I don’t think that’s unreasonable.

June 13, 2021

Great& honest customer service..sat me down explained everything that was wrong with my car & gave me honest advice..the service price was very reasonable More

by tyronracks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

Hi tyronracks, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us feedback about your recent visit. Take care!

June 12, 2021

Concordville Nissan has been a great partner to keep my Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

Pete, thank you for the kind words and for your loyalty. It's always a pleasure servicing your Altima. We look forward to any future visits.

June 12, 2021

Number of issues:1) reward money I had not deducted from Number of issues: 1) reward money I had not deducted from check 2) 10% deduction for service not applied 3) approved air filter replacement not ins More

by gdgreenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jun 22, 2021 -

Concordville Nissan responded

gdgreenberg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 12, 2021

Compliments to Advisor WILLIAM LAWLER- who was willing to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. More

by JPAPALINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

JPAPALINI, we're so happy to see that William provided you with a pleasant experience. Thank you for allowing us to serve you again and we hope to see you in the future. Have a great week!

June 12, 2021

Jenny was great very helpful. His knowledge was useful during the buying process and it helped make my decision a whole lot easier for me. More

by gsaunders790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel
Jun 14, 2021 -

Concordville Nissan responded

We appreciate the 5-star review, gsaunders790. It's great to see that Kenny's knowledge helped to make your buying experience an easy one. Have an awesome week and congratulations!

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