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Concordville Nissan

Glen Mills, PA

4.8
1,594 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,594 reviews

June 16, 2021

I really liked the new system of text messages and being able to approve any recommendations. This was very convenient. Also the new sales department area is nice and clean. More

by Ekmccaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 16, 2021 -

Concordville Nissan responded

Thank you so much for your feedback, Ekmccaug! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs!

June 16, 2021

The service was very prompt. Everyone was very helpful, it was my first time there. The service staff was great. They even washed my car! More

by Kmbh56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

Thanks, Kmbh56! We appreciate the feedback.

June 15, 2021

Hank Oppel did everything possible to make us happy. We Hank Oppel did everything possible to make us happy. We were able to get the last Platinum Rogue in the color combination that my wife wanted. More

by RDWMAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Jeff Rubin
Jun 15, 2021 -

Concordville Nissan responded

RDWMAI, We greatly appreciate your feedback. We are delighted to know that you found your experience to be five stars. Thank you for choosing Concordville Nissan and we hope to see you again in the future!

June 15, 2021

Despite great trade, Concordville isn't qualified to sell LEAFs. Told me 8 hrs to charge fully. Truth: 24 hrs. Unwilling to own their error/lie. More

by biz1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Dawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eckberg, Ryan Gilroy, Bob Bollinger
Jun 24, 2021 -

Concordville Nissan responded

biz1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 15, 2021

The customer service was exceptional and it really felt like home. The people there are very nice, and Farid and Matt made sure I got everything I needed! More

by TOLANIHAWKINS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Abumohor, Matt Costa
Jun 15, 2021 -

Concordville Nissan responded

Perfect ratings are always appreciated. Thank you, TOLANIHAWKINS90!

June 15, 2021

I priced out the parts and services elsewhere and the markup on a $325 part was ridiculous. It equates to $1100 for labor which is crazy. I figured there would be a markup but the amount is too much for More

by MMRAPPUCCI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Lawler
Jun 24, 2021 -

Concordville Nissan responded

MMRAPPUCCI, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 15, 2021

Staff very pleasant and knowledgeable. Answered all questions. Will return again respected my time. Cars were professionally presented. It was a pleasure working with them. More

by d.matsinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic delcampo, Jeff Rubin
Jun 15, 2021 -

Concordville Nissan responded

d.matsinger, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service. Thank you for choosing Concordville Nissan.

June 15, 2021

Great service, personable employees, highly recommend. Service was done quickly and were flexible with my schedule so that I could either wait or come back later More

by tcaman0024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa, Bill Lawler
Jun 16, 2021 -

Concordville Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 15, 2021

Staff is excellent and very helpful. Big thanks to all . Totally professional and outstanding customer service. Would absolutely recommend service to my friends and colleagues More

by RCALOGEROGLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bollinger
Jun 16, 2021 -

Concordville Nissan responded

Hi RCALOGEROGLO, we appreciate your positive review about your recent experience with us! We hope to see you soon!

June 14, 2021

I was very impressed by how much the service manager cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the More

by PJMARIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob . I think he is the service manager, Matt Costa
Jun 14, 2021 -

Concordville Nissan responded

Your positive feedback and high rating mean so much to us, PJMARIE1. We strive to provide 100% customer satisfaction each and every time and it's nice to know we did just that. If there is anything else we can assist with, please let us know.

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