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Concordville Nissan

Glen Mills, PA

4.8
1,594 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,594 reviews

June 18, 2021

Service was great & Pat was excellent taking care of me. I have been pleased with your service dept. Pat did a good job yesterday & I appreciate him. More

by ECI.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Concordville Nissan responded

Thank you for the 5 star review. We are so glad to hear that Pat was helpful during your service appointment and we look forward to your next visit with us!

June 18, 2021

I was there for an oil change and car wash was told it would be an hour 1/2 for such a simple Service. I have been to other dealerships where that Service is completed within 30mins. I needed additional More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jun 30, 2021 -

Concordville Nissan responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience.

June 17, 2021

Started off as a simple transaction but hit some bumps over NJ vs PA tax regulations as well a change to the agreed upon down payment and monthly payment as transaction was completed in 2 days. All that s More

by dtf105
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Eckberg, Kenney Oppel, Jeff Rubin
Jun 29, 2021 -

Concordville Nissan responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience.

Jun 29, 2021 -

dtf105 responded

I have contacted you 4 times but have not received a call back. Please feel free to have a senior manager reach out and would be happy to discuss.

June 17, 2021

Treated me well. Honored the complaint I made back in Feb. Employees were courteous. I would use the dealership again for future repairs on my vehicle. More

by BOBAREEBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

BOBAREEBOB, Thank you for your rating! Our team here at Concordville Nissan was happy to take care of you. We hope to work with you again in the future!

June 17, 2021

Everyone is always super helpful in answering questions, and providing the most reasonable prices for your vehicle. They have extended offers to ensure you get the best experience. More

by omongrandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Lenhard
Jun 17, 2021 -

Concordville Nissan responded

Thanks for the kind rating, omongrandi! We hope to see you again at Concordville Nissan.

June 17, 2021

Matt is always great to work with, knowledgeable, willing to answer questions, and offer relevant advice on preventive maintenance for my truck. I appreciate the service he provides! More

by HOLMESK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jun 17, 2021 -

Concordville Nissan responded

HOLMESK, thank you for the 5-star rating! We value your business at Concordville Nissan!

June 17, 2021

Great job! Service team is wonderful!! Very informative. And pleasant to deal with! I have been coming to Concordville Nissan for over 5 years. Thank you More

by BC1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

Perfect ratings are always appreciated. Thank you, BC1013!

June 17, 2021

Purchased a 2009 Sentra in December 2008 for my wife. We passed this Vehicle to our Daughter which she used to commute to work, after 127000 miles we decided an upgrade was in order. More

by HOPKINS41
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Concordville Nissan responded

Thank you for the 5-star rating! We value your business!

June 17, 2021

From start to finish, all was handled very professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notific More

by LOUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

LOUE, Thank you for stopping by! We appreciate you taking the time to leave feedback for Concordville Nissan!

June 17, 2021

Although I believe the issue we had should have been picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was ext More

by dtf105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Concordville Nissan responded

I am happy to hear that you are satisfied with are great service, dtf105. Please come see us again soon.

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