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Concordville Nissan

Glen Mills, PA

4.8
1,596 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,595 reviews

July 18, 2021

First time at service center since buying car and car was not washed. The Qi shield was half wiped down with greasy rag. Surprised and disappointed w experience More

by jacey.godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Nissan responded

jacey.godfrey, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 16, 2021

I came in for a tire rotation and oil change and I asked if they could do an inspection and emissions as it was due soon. they were able to fit it in which was much appreciated. More

by CRAIGDUMNICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Jul 19, 2021 -

Concordville Nissan responded

Hi, CRAIGDUMNICH! We're ecstatic to hear that you left the dealership satisfied with our services. We look forward to working with you again soon!

Jul 21, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us!

July 15, 2021

Excellent service and great people! I highly recommend Nissan and the team at Concordville Nissan. This is my fourth vehicle purchased and serviced by their team. More

by mattguitar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Elliott
Jul 16, 2021 -

Concordville Nissan responded

Hi, mattguitar! Thank you for the 5-star review! Your recommendation and loyalty mean the world to us. Congratulations on your 4th ride with us, and we look forward to your next visit!

Jul 21, 2021 -

Concordville Nissan responded

Mattguitar, we are glad we could help! We look forward to your next visit! Take care!

July 15, 2021

One of the most frustrating experiences I’ve ever had with the service department at Concordville Nissan. Although, I scheduled my oil change appointment weeks in advance, I had to wait over 94 minutes f More

by VICTORYOVERSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Glenn
Jul 19, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience, we will strive to do better, and we hope to see you again in the future.

July 14, 2021

Kenney was great and the service we received was very accomdating. The dealership is customer service focused and follow-ups to provide a thorough experience. More

by pinklove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Jeff Rubin
Jul 15, 2021 -

Concordville Nissan responded

Hi, pinklove, thank you for the high rating! We're delighted to hear that Kenny's customer service elevated your experience with us. We hope to see you again soon!

Jul 21, 2021 -

Concordville Nissan responded

Pinklove, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan!

July 13, 2021

Amazing service! I had a wonderful shopping experience. Kenny Oppel was a fantastic salesman and knowledgable. I would buy another car there in the future! More

by aubrey.schwalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Jeff Rubin
Jul 14, 2021 -

Concordville Nissan responded

Thank you for taking the time to leave Concordville Nissan a positive review, aubrey.schwalm. We're happy to hear that Kenny Oppel was able to help elevate your shopping experience with us. We look forward to working with you again!

July 13, 2021

I asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I p More

by lkrallisnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 13, 2021 -

lkrallisnixon responded

asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I paid a lot for extended warranty and service with absolutely no assistance from you. Never buying from this dealer again

Jul 15, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 13, 2021

Concordville has been my dealership for the last ten years. I’ve brought my car there for service and they always take great care of me and my vehicle. I’ve bought three cars there and am about to buy a More

by mattguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Concordville Nissan responded

Hi, mattguitar! We're happy to hear that you left our dealership satisfied with our services. Moreover, we're ecstatic to learn that you'll be dropping by again soon! Thank you for choosing Concordville Nissan for the last 10 years. It truly means the world to us. See you soon!

July 11, 2021

Quick service, reasonable prices. Service center was clean and made waiting for my vehicle pleasant. Service advisors were friendly and made sure service was done in timely fashion. More

by GR8DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 12, 2021 -

Concordville Nissan responded

Hi, GR8DC! Thank you for your stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels!

July 11, 2021

The Service Manager was very helpful. He made sure that my oil change and tire rotation was completed in a timely manner. The employees were very friendly. More

by IAMJOYFULJOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 12, 2021 -

Concordville Nissan responded

Hi, IAMJOYFULJOYCE! Thank you for sharing your positive experience with your oil change and tire rotation. If you have any further inquiries, please do not hesitate to give us a call here at the dealership.

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