Concordville Nissan

Received excellent service from Will Snyder & Craig! Also, Rob in finance made our deal very smooth! Also, Rob in finance made our deal very smooth! More

Brett talked us through every step and checked in with us with updates along the way. Margot was very knowledgeable with financing and got us the best deal possible. with updates along the way. Margot was very knowledgeable with financing and got us the best deal possible. More

Everyone was extremely helpful and made the process easy I will be a repeat customer I will be a repeat customer More

Bret is awesome , made the entire process easy for us and kept us comfortable with all explanation of vehicle features. kept us comfortable with all explanation of vehicle features. More

I have had an extremely poor experience with the service department at this dealership. I have brought my vehicle in for repairs nine separate times for the same ongoing problem, and it is still not resolve department at this dealership. I have brought my vehicle in for repairs nine separate times for the same ongoing problem, and it is still not resolved. The main issue is an oil leak from the rear differential that is leaking toward the brake system, which is a serious safety concern. The oil leak has already been “repaired” four different times, and the rear differential was even replaced once, yet the oil continues to leak. Despite all these visits and attempts, the problem remains exactly the same. In addition to the repeated failed repairs, the communication from the dealership has been unacceptable. I have now been waiting over 14 days for a phone call to schedule another repair appointment, and neither the service advisor nor the service manager returns my emails or phone calls. I am left without answers and without a properly repaired vehicle. For a dealership service department, this level of incompetence and lack of customer service is very disappointing. After nine visits and months of wasted time, I still have a vehicle with the same safety-related problem. I cannot recommend this dealership to anyone and will be forced to escalate this issue further if it is not handled properly. More

A Truly Exceptional Experience with Joel at Concordville Nissan We walked into Concordville Nissan planning to buy one car… and ended up buying three. That’s how outstanding Joel and the entire team were Nissan We walked into Concordville Nissan planning to buy one car… and ended up buying three. That’s how outstanding Joel and the entire team were. The process was unbelievably smooth — no long waits, no runaround, no pressure. Just genuine professionalism, clear communication, and a level of service that made every step easy. We purchased one vehicle for business, one for personal use, and one for our son, and each transaction was handled with the same care and efficiency. Joel made everything feel seamless from start to finish. If you want a dealership that treats you right and makes the whole experience simple and stress‑free, Joel at Concordville Nissan is the person to see. Truly exceptional service. More

We’ve worked with Joel for many years now, across multiple dealerships, and he continues to exceed expectations every single time. He originally sold us our 2020 Toyota RAV4 when he was at a differen multiple dealerships, and he continues to exceed expectations every single time. He originally sold us our 2020 Toyota RAV4 when he was at a different dealership, and recently, he purchased that same vehicle back from us at his current dealership so we could move forward with another car. Full circle and still top-notch service. He gave us top dollar for our RAV4, was completely transparent throughout the process, and made everything incredibly easy and stress-free.(which is hard to find at dealerships) From start to finish, the experience was smooth, professional, and efficient exactly what you hope for when buying or selling a vehicle. What really sets him apart is his honesty, consistency, and genuine care for his customers. It’s rare to find someone you trust enough to follow from dealership to dealership, but he’s absolutely earned that loyalty. If you’re looking for someone who will treat you right, advocate for you, and make the entire process painless, look no further. Highly recommend we wouldn’t go to anyone else. More

Friendly. Best price. Very helpful with suggestions for getting over a couple snags. Totally satisfied. Best price. Very helpful with suggestions for getting over a couple snags. Totally satisfied. More

Through no fault of my own, I had to replace my 2022 Kicks purchased here. I was forced off the road and the tree won. I went back to Concordville and purchased a 2026 Kicks SL for the amount I wanted Kicks purchased here. I was forced off the road and the tree won. I went back to Concordville and purchased a 2026 Kicks SL for the amount I wanted to pay. More

They threatened legal action against me if I wrote this review. After inquiring with two of my friends who are lawyers, I determined that everything that happened was well within my rights, and I refuse to review. After inquiring with two of my friends who are lawyers, I determined that everything that happened was well within my rights, and I refuse to be intimidated. We have bought 6 new cars and have been to quite a few dealerships within the past decade, and have never been treated like this. I would avoid Noah Scroggins at all costs. We began talking because I was trying to buy a used car, but during negotiations, it had been sold to a different customer, which was fine, and I started looking somewhere else since this dealership is 45 min away. A week later, I received a text from him saying that he had a new car listed for 28k OTD, which sounded too good to be true, but since it was written out in a text and with a good first impression, I thought that I could trust him. The first red flag was when he accidentally sent me two other customers' personal information the morning of the appointment. When I showed up at the dealership, Noah wasn't even there, so we talked to Zac Miller instead. Zac was helpful and though we had a bad experience, it wasn't his fault. He wasn't involved in the sale beforehand, so he had no clue what was going on at first and tried getting us to sign the papers right off the bat, but we wanted to see the price breakdown to make sure everything was correct first. After looking at the breakdown, we realized that it was actually going to be 33000 total. I explained that it wasn't the price that we agreed on, and he insisted that it was true, but after showing him the text that was sent to me, he explained to me that it was a mistake on Noah's end, and he meant that after putting 5k down, it would be 28k. When Noah walked in, he lied and said that he explained it over the phone, which was a blatant lie. based on the number of reviews that he has. I assume he is still new, but he should know better than to commit fraud. I calmly explained to both of them that I didn't want to proceed, and what they did was extremely unprofessional and, frankly, illegal, which must have triggered alarms in their head that I was going to sue them for some reason (lol). As they were processing my refund for my downpayment they were both whispering in the corner with Moe Laraki, the director. They both came back and handed me my documents, and I asked if I could keep the price breakdown, which Zac said sure and handed it to me, and I added it to a stack that had other documents we had brought (this is important). I thanked them and started to leave. That's probably when Moe realized his employee just handed over proof of fraud and jaunted over. Til now, the conversation was civil and kept at a low tone. He asks to see the papers and starts berating me, saying, "Look im giving you a great deal on a car *explains why* do you want this car or not!?" I say that the price doesn't matter its more of the principle that we were lied to. He shouts fine then leave! and starts running away with the papers in his hand, which included a lot of our sensitive personal information. I asked that he return the papers, and he said they didn't belong to me and started running away while his own coworkers were telling him that they did (bruh). Moe, being a geriatric, I caught up to him and snatched them out of his hand, but not before he separated the price breakdown. He then started screaming that I had just assaulted him and that he had security cameras. Little did he know that Pennsylvania is a stand your ground state, and he just stole from me. Since I didn't use excessive force to retrieve them, it's lawful. He then proceeded to tell his employees to call 911. We demanded that he return the price breakdown, but he refused, folded it up, and shoved it into his dirty pockets. We left the building and waited in the car for the cops when Moe came out and tried to sell the car AGAIN. The cops never ended up coming so we left. What a clown. More