Commonwealth Volkswagen

Needed a new car fast I was in an accident recently and my car was totaled. Ben Brighi and his sales team bent over backwards to find me a suitable replacement at a fair p I was in an accident recently and my car was totaled. Ben Brighi and his sales team bent over backwards to find me a suitable replacement at a fair price. I was driving my new Golf SE in about a week. The sales team is awesome! More

End of Lease / New Vehicle Tony was a pleasure to deal with. He listened to the specific criteria that I needed to meet in order to get me in a new car. Overall, it was a very Tony was a pleasure to deal with. He listened to the specific criteria that I needed to meet in order to get me in a new car. Overall, it was a very easy and enjoyable experience. Thank you! More

Great Deal! Anthony L. was easy to deal with in purchasing the VW Tiguan. He was very knowledgeable about the vehicle. Everyone at the dealership is friendly! Anthony L. was easy to deal with in purchasing the VW Tiguan. He was very knowledgeable about the vehicle. Everyone at the dealership is friendly! More

First No Hassle Deal I have been purchasing automobiles for over 40 years and it has always been the usual struggle and fight to get a decent deal. We helped our son purc I have been purchasing automobiles for over 40 years and it has always been the usual struggle and fight to get a decent deal. We helped our son purchase a 2017 Volkswagen Jetta from Commonwealth Volkswagen, and I have to say it was the smoothest car purchase/experience I have had in many, many years! Jeff Parent was our sales consultant, and he absolutely fantastic. There was no pressure, and the price we agreed upon before we went to look at the vehicle was actually honored. Sales Manager Mark Bernier and his sales team went out of their way to make the entire process seamless and smooth. I cannot thank them enough for their professionalism and commitment to customer service. More

Trunk not operating normally. Trunk not opening properly. Technician tried it several times and determined it was the piston not working properly. Piston replaced at no cost to me. Trunk not opening properly. Technician tried it several times and determined it was the piston not working properly. Piston replaced at no cost to me. It fixed the problem Great service, Great job. More

Don't go here So I brought my car for an alignment and wheel balance and due to some shaking and pulling to the left. $180 and 2 hours later I get in my car and boo So I brought my car for an alignment and wheel balance and due to some shaking and pulling to the left. $180 and 2 hours later I get in my car and boom, still the same ohh shacking just a little worse and still pulls to theft. On top that they put a scuff on my side view mirror. So upset and disappointed with the outcome and overall service received at this place I completely understand why they where the only VW dealership with so many xxxx appointment openings. Overall rating 1 out of 5 stars : My recommendation find another dealer. More

Don't go near these guys Do not go near these guys. I put a $500 deposit down on a 2019 Golf. Then after a week they tell me they can't get me the car and will need to order Do not go near these guys. I put a $500 deposit down on a 2019 Golf. Then after a week they tell me they can't get me the car and will need to order it, and that will take months. I ask for my deposit back, even half of it back, and they say no. Very sorry I trusted these people More

Winning combination of inventory, pricing and sales style I did a lot of research and visited other dealers to find the right combination of availability, options, price and approach. Commonwealth had all of I did a lot of research and visited other dealers to find the right combination of availability, options, price and approach. Commonwealth had all of these. The team of Amanda, Khasin and Benny was very effective in bringing to me what I was looking for, staying in touch without undo pressure, and being price competitive. More

Not like other car dealers! Commonwealth VW is simply the best there is in Massachusetts as far as Volkswagen dealers go. Always received top notch service with a friendly attitu Commonwealth VW is simply the best there is in Massachusetts as far as Volkswagen dealers go. Always received top notch service with a friendly attitude. Usually the service department is quick with their work and they all take pride in what they do. Usually if you go on their website, they are always having specials which actually save you quite a bit of money as well! If you go for service, always ask for Dave or Oscar, they will keep you up to date throughout the whole process. More

Truly a stellar dealership! Everyone was friendly and knowledgeable. Most importantly--they were authentic and trustworthy. I never felt like I was being manipulated, as has be Everyone was friendly and knowledgeable. Most importantly--they were authentic and trustworthy. I never felt like I was being manipulated, as has been the case when I've shopped for cars in the past. I particularly liked my sales rep. Scarlet. She was new, but tried very hard and was great to work with! More