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Commonwealth Volkswagen
Lawrence, MA
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449 Reviews of Commonwealth Volkswagen
Great Customer Service Jeff was incredibly patient with us and worked hard to get us into a car that we’d love. We will definitely be coming back! Jeff was incredibly patient with us and worked hard to get us into a car that we’d love. We will definitely be coming back! More
Best experience! Everyone was great! Tony was very attentive, made sure my new car fit all my needs, ended up with the Atlas and love it! Thank you! Everyone in the sh Everyone was great! Tony was very attentive, made sure my new car fit all my needs, ended up with the Atlas and love it! Thank you! Everyone in the showroom was extremely nice and fun! The process couldn’t have been made easier and I love my new car! He even sat there and went over everything for over 45 minutes until I didn’t have any questions! Thank you Tony! More
great service as I had anticipated I have bought quite a few cars from commonwealth. My first experience was with Benny the sales manager at VW now. He impressed me so much that I lite I have bought quite a few cars from commonwealth. My first experience was with Benny the sales manager at VW now. He impressed me so much that I literally followed him over to VW from NISSAN. He introduced me to Anthony on my second VW and he was a great salesman. Conscientious and attentive on all aspects of the sale. His background on apple computer technology was great on setting up the auto for me. I would certainly recommend him to anyone looking for a great sales experience. Hope he is there for my next automobile purchase. More
Thank you Anthony Lazzaro Anthony Lazzaro sold me my 2019 Tiguan. He found me my dream car. He worked closely with all departments to make sure all my needs were met. I got a Anthony Lazzaro sold me my 2019 Tiguan. He found me my dream car. He worked closely with all departments to make sure all my needs were met. I got a great price on my trade and the finance process was painless. Anthony went above and beyond!! When I picked up my new car he very patiently went over all the features. Thank you Anthony for all your help and the excellent customer service! I will definitely come back to you for any future vehicle purchase! More
Incredibly easy experience - THANK YOU! Car shopping with three kids in two can be difficult. These guys were great! No pressure. Great price without any unnecessary haggling. Easily the Car shopping with three kids in two can be difficult. These guys were great! No pressure. Great price without any unnecessary haggling. Easily the best car buying experience I had. More
Fast, easy, great service Got a great deal on my Jetta and received a recent graduate discount, which was a great added bonus! Salestaff was friendly, helpful, and patient. Jef Got a great deal on my Jetta and received a recent graduate discount, which was a great added bonus! Salestaff was friendly, helpful, and patient. Jeff was personable and made it an easy, quick experience. 10/10 recommend! More
Positive experience My husband and I have both both bought cars from CWM and will continue to do so. Jeff Parent went out of his way to make sure that my car shopping exp My husband and I have both both bought cars from CWM and will continue to do so. Jeff Parent went out of his way to make sure that my car shopping experience was a positive one..... he succeeded in every aspect. More
Three times to meet expectations, three times failed We brought our CPO Jetta in for leaking oil. They said there was no leak. When we brought it back for Warranty service they said there was a leak - We brought our CPO Jetta in for leaking oil. They said there was no leak. When we brought it back for Warranty service they said there was a leak - then kept the car for days on end. When the car started leaking oil again 2 months later they claimed the gasket was defective (more likely installed improperly). They promised to have the car back by Friday Saturday the latest - when we called on Friday they said by end of day Sat. Called at noon today and said they didn't think they could have it done today - a real problem because we made plans based on their promise. All these jobs have "Book Hour". so they only issue here is commonwealth poor scheduling. Pro tip: When the car is in for the third time for the same issue - try to exceed the simple expectations you set by having the car ready but the time YOU promised it... or better yet before it is promised. More
Gotta Get a Jetta Can't say enough about these guys. Jeff Parent, Benny Brighi, and other associates were simply stellar. Automotive service is a tough business. But wh Can't say enough about these guys. Jeff Parent, Benny Brighi, and other associates were simply stellar. Automotive service is a tough business. But when you back your teams with great service and knowledge you simply can’t go wrong. The intake process was seamless. The communication was great. Professionalism abounds. These people care about their customers and it shows. Commonwealth VW has my commitment that no one else will work on my car and I hope to do business with them when I choose to buy a newer car. Thank you, Jeff, Benny and others for making my experience....wonderful! More
End of Lease / New Car This dealership is top notch. I don't know how they do it but the pricing always beats any other dealership. They gave us a good price for our trade-i This dealership is top notch. I don't know how they do it but the pricing always beats any other dealership. They gave us a good price for our trade-in vehicle coming up to the end of lease. Being from NH I had to return after getting NH DMV temp plates. The initial sales and purchase agreement had gone so well I was ready for the finance office to be awful and start to double back on the deal along with a bunch of up selling pressure. To my surprise this was not the case. The sale went smoothly and was a pleasure from beginning to rolling off the lot. I can't recommend this dealership enough. Commonwealth Motors has my business from now on. More