Commonwealth Volkswagen

I walked into the Commonwealth Volkswagen dealership looking to information and specifications on the Tiguan. Josh Palmieri took the time to explain and answer all my questions. After reviewing my optio looking to information and specifications on the Tiguan. Josh Palmieri took the time to explain and answer all my questions. After reviewing my options, I decided that the best route for me was a used vehicle. There were two on the lot and Josh had me drive one (2010 model). After the test drive, I decided I would like this type of vehicle. Both vehicles were very similar, but I decided to purchase the other (2009 model). I asked Josh if I could drive this model before I actually decided to purchase. He never hesitated for a moment to allow this even though it was later on a Saturday evening and the dealership was technically closed. While on the test drive, Ron Rondeau, the business manager, was very pro-active in determining whether or not I could even get financing. This saved time for both me as the consumer and your staff. I was very impressed with this action. I must say that Josh and Ron were very courteous. Josh knew his product and Ron certainly knows the ins and outs of finance. My experience at Commonwealth Volkswagen was extremely positive and I would recommend your dealership and these two employees to others. More

We went to Commonwealth to lease a VW Tiguan, and can't rave enough about the service we received. Jeffrey Mercedes' enthusiasm for and knowledge of the VW brand was evident the moment we started tal can't rave enough about the service we received. Jeffrey Mercedes' enthusiasm for and knowledge of the VW brand was evident the moment we started talking to him. He was extremely friendly, without being overbearing or pushy, and was very professional. He made sure we were comfortable with our purchase every step of the way. We would recommend Jeffrey and Commonwealth to anyone looking for a VW! More

I had another great experience at Commonwealth Volkswagen this past President's Day. I traded in my leased Honda Pilot for a 2013 Volkswagen Passat. My salesman, Josh Palmieri, was courteous and very knowl this past President's Day. I traded in my leased Honda Pilot for a 2013 Volkswagen Passat. My salesman, Josh Palmieri, was courteous and very knowledgable. He answered all of my questions and walked me through all of my options to help me determine the best car for me. After purchasing my car Josh told me he would call me in a week to see if I had any questions or concerns, and he did. I also received a call from the service department within a week letting me know if I need anything to give them a call. Ultimately I believe I received a great deal from Commonwealth Volkswagen in Lawrence, MA. This wasn't my first purchase from this dealer and most likely will not be my last. Thank you. More

Josh was very helpful throughout the whole process. He made buying the car very easy and provided a level of customer service that I would expect to be provided to a life long customer to someone who was made buying the car very easy and provided a level of customer service that I would expect to be provided to a life long customer to someone who was only browsing cars. I would recommend the dealership and hope to deal with Josh when I buy my next car. More

I just purchased a Tiguan from Jonathan Crotty. This is my second car I've purchased from Volkswagen. I mainly came back to this dealership for the excellent service I have been receiving for the past fou my second car I've purchased from Volkswagen. I mainly came back to this dealership for the excellent service I have been receiving for the past four years, especially from Sam Oliver. No matter when I want an appointment, the service department always accommodates me. They continually update me on when parts of my car will need replacement, always giving me notice so that I can plan ahead. The shop is beautifully set-up with coffee and snacks and a large screen television while you wait. Shuttle service to and from the Lawrence train station is a wonderful convenience when I leave my car during the week. It's a great dealership with a wonderful staff of people to assist you with any questions you have. Would recommend to anyone looking for a new or used car. More

Everything this dealership said they could do they did and more. Our sales associate Jeffrey was knowledgable, friendy and able to answer all questions. Steve and Ron were also the ultimate professionals. and more. Our sales associate Jeffrey was knowledgable, friendy and able to answer all questions. Steve and Ron were also the ultimate professionals. This is our first experience with Commonwealth and will not only come back but will absolutely tell our friends and family about our positive experience. We just can't get over how professional and upfront the sales staff were. We appreciated the fact they explained everything to our 19 year old daughter and showed us the service area and how that process works. We can't thank Ron, Steve and Jeffrey enough for the professional and honest way they treated us. There is no doubt in our minds that Commonwealth expects the best from it's staff and it showed in these three individuals. Thank you and we look forward to a continued relationship with your business because it was evident that all of your staff treated each of us the very same way they would like to be treated. More

-went in to just test drive and walked away with a great deal on a 2012 vw beetle with a turbo - the second dealer i went to couldn't even come close to it! -One of the best experiences i have ever had from deal on a 2012 vw beetle with a turbo - the second dealer i went to couldn't even come close to it! -One of the best experiences i have ever had from the finance department (worst had to be atamian in tewksbury) they actually smile!! -BIG PLUS WITH THE FLOOR MATS! More

This is my second VW Passat and the first time with this dealership. This was the most pleasant experience I have ever had and I have had many new cars. The sales team were kind, considerate,and very unde dealership. This was the most pleasant experience I have ever had and I have had many new cars. The sales team were kind, considerate,and very understanding....and the deal was GREAT! Everything promised was delivered on time and in order. My son bought a Honda at this dealership and had a similar experience. I would HIGHLY recommend this dealership to everyone. More

I went into commonwealth VW to take a look at the new volkswagen jetta. I was instantly greeted by Jeffrey Mercedes. From the start I told him I wasn't ready to buy his responds was ,"I understand, I'm n volkswagen jetta. I was instantly greeted by Jeffrey Mercedes. From the start I told him I wasn't ready to buy his responds was ,"I understand, I'm not just here to sell you a car; I'm also here to help with your search and hopefully narrow things down." He asked me a couple questions, for example what car interested me the most along with what features that caught my intention best. Jeffrey was EXTREMELY friendly, passionate, and knowledgeable. We drove the car and we walked through service. Never had such an enthusiastic sales guy. Whenever I'm ready to buy I will MOST DEFFENTALY be back to come see Jeffery first. Also this guys hair is Awesome! :) Keep up the GREAT work VW! More

Searched dealers for a quote for a new 2013 jetta sportswagon TDI. Commonwealth came back with the best quote. $1200 better than the original dealer I was working with. When I visited the dealersh sportswagon TDI. Commonwealth came back with the best quote. $1200 better than the original dealer I was working with. When I visited the dealership, they honored the quote with no questions asked even after it was clear they did not have the exact color we wanted and need to bring it in from out of state. Additionally they offered us 40% more on the trade than the orignal dealer. The transaction went thru very smoothly and there were no suprises. I would recommend everyone to try them last for the best price and service. More