Commonwealth Volkswagen
Lawrence, MA
Filter Reviews by Keyword
By Type
445 Reviews of Commonwealth Volkswagen
Outstanding Sales Experience My wife and I recently stopped here to look at the new VW's. We were met by Emmanuel Cintron immediately and he began to show us around. He patiently My wife and I recently stopped here to look at the new VW's. We were met by Emmanuel Cintron immediately and he began to show us around. He patiently waited while we browsed and did not try to pressure us in any way. A couple of hours later we were the proud owners of a New VW Jetta GLI. More
Top Notch Service I have been to this dealership 3 times and every experience has been terrific. They are courteous and efficient. They get you back on the road in no I have been to this dealership 3 times and every experience has been terrific. They are courteous and efficient. They get you back on the road in no time. More
Excellent Service and People I could not be happier with the experience I had at Commonwealth VW. From their professionalism to their hospitality the made my car buying experience I could not be happier with the experience I had at Commonwealth VW. From their professionalism to their hospitality the made my car buying experience top notch. I highly recommend them to any and all. Will most definitely be back when it's time for my wife to get her new vehicle. More
Awesome Experience So very happy with the Jeffrey the salesman and the manager . Love the way they worked with me to meet my payment needs ! So very happy with my ca So very happy with the Jeffrey the salesman and the manager . Love the way they worked with me to meet my payment needs ! So very happy with my car! Thanks guys! More
Buying 2 cars is better than 1 We just purchased 2 new VWs from Commonwealth VW. This was our 4th and 5th cars we purchased from them. They make buying a car fun and easy. At fir We just purchased 2 new VWs from Commonwealth VW. This was our 4th and 5th cars we purchased from them. They make buying a car fun and easy. At first the cars we wanted ended up not being in our budget range. But they have a huge inventory and their sales staff knows that inventory to the detail level. Before we knew it they had two cars that were almost everything we wanted and were within our budget range. The reason for this was not just the cars. The sales staff worked on the pricing until it met our needs. High marks for Commonwealth. More
No Hassle, Friendly, Knowledgeable After going to other dealers, I ended up at Commonwealth since their prices online were the best and also because they were affiliated with the USAA B After going to other dealers, I ended up at Commonwealth since their prices online were the best and also because they were affiliated with the USAA Buying Program that offers discounted prices. The entire process was easy - and almost fun - credited mainly to my salesman Jeffrey Mercedes. He was very knowledgeable and listened to my concerns. He provided lots of options and ended up getting me in the car I truly wanted. I can only speak for the VW division, but would recommend this dealership to anyone. The atmosphere in general is beautiful, immaculate and contemporary. The sales manager Dennis Millman was very personable and helpful as well. More
Easy, Fair, and efficient! I bought a new 2015 TDI golf from Manny (a wonderful sales rep). He made sure I understood everything I needed to know about the vehicle and he also I bought a new 2015 TDI golf from Manny (a wonderful sales rep). He made sure I understood everything I needed to know about the vehicle and he also helped be weigh my options from different models (golf vs jetta, packages, accessories, and financing. Everyone was very respectful during price negotiation and final sale process. More
Very good! I have been going to this VW service department since I purchased my VW in 2011. ALways helpful and patient and do their best to fit me in at last mi I have been going to this VW service department since I purchased my VW in 2011. ALways helpful and patient and do their best to fit me in at last minute for a check if I am going on a long trip. I definately recommend. More
Not Impressed Overall not impressed with the dealership. Everything was either average, or below average. Short test drives, overly loud music, low ball pricing o Overall not impressed with the dealership. Everything was either average, or below average. Short test drives, overly loud music, low ball pricing on trades with an effort made it seems to waste time. I wouldn't believe the majority of reviews on this website as they offer gift cards for positive reviews. The only reason I actually purchased a vehicle from them was because A) they had the only vehicle that had what I was looking for within a few hundred miles, and B) By the time I'd changed my mind, unfortunately I had already signed a purchase agreement, and they refused to give me my deposit back. Oh well, I enjoy the car, I just would never do business with them. The cookies they send after you purchase a car though is a nice touch. More
Easy in, easy out! I have my 2007 VW Jetta serviced at Commonwealth. They are always timely, perform only the work I request -- no up selling on service -- and greet yo I have my 2007 VW Jetta serviced at Commonwealth. They are always timely, perform only the work I request -- no up selling on service -- and greet you with a pleasant demeanor. More