Commonwealth Volkswagen
Lawrence, MA
Filter Reviews by Keyword
By Type
445 Reviews of Commonwealth Volkswagen
Shifted gears and drove away happy I originally had a Honda HR-V in mind. Our salesperson, Jesse Allen, was great to work with, but it was simply out of our price range. We wanted to ke I originally had a Honda HR-V in mind. Our salesperson, Jesse Allen, was great to work with, but it was simply out of our price range. We wanted to keep working with Jesse, so we decided to look at VW Jettas -also at Commonwealth. Jesse kept working with us the next day and helped get us a great deal on an awesome car. Marshall Daniels and Benny were also a pleasure to deal with. More
Very Pleased New Lifetime Customer! My experience was excellent at Commonwealth Motors. I was very pleased by how caring and understanding both Matt and Hans were towards me. I was in My experience was excellent at Commonwealth Motors. I was very pleased by how caring and understanding both Matt and Hans were towards me. I was in an awful situation trying to get trade in a vehicle that I had purchased through another dealership and it depreciated significantly within 1 year since I purchased it and they did whatever they could to get me out of the situation to ensure that I would be able to get as much for my trade in vehicle in order to purchase a new car from them. I couldn’t be more happy with everything they did for me and going the extra mile to try and figure out ways to help me cancel my previous warranties, etc. I am so happy with the service I received and my family has been purchasing vehicles from Commonwealth Motors (specifically Volkswagen) for years and this is my first purchase and will definitely not be my last. I was very impressed by how knowledgeable both Hans and Matt were with regards to the financial aspect in addition to Hans' overall knowledge of the vehicle and the process from start to finish. Thank you Hans and Matt for everything! More
Best car buying experience to date! Our experience could not have been a better one at Commonwealth. Purchasing a new car in a state other than the one we reside in seemed like a dauntin Our experience could not have been a better one at Commonwealth. Purchasing a new car in a state other than the one we reside in seemed like a daunting task to get the correct registration, tags, etc...but both Chris and Marshall went the extra mile to ensure a smooth transaction and kept us updated on the process daily. These guys care about making the customer happy, unlike your typical car dealership and we never felt pressured to make a purchase we were not comfortable with. We love our new car and are very happy with the outcome of our purchase. Marshall and Chris are both valuable assets to the Commonwealth team, they deserve some recognition! More
Great Customer Service I am a first time buyer. They made it super easy and stress free. My salesman Chris Leblanc was patient and friendly and worked with me to get the pay I am a first time buyer. They made it super easy and stress free. My salesman Chris Leblanc was patient and friendly and worked with me to get the payments that worked for me and the exterior color that I wanted for my brand new car! I left commonwealth extremely happy. More
Purchased Jetta- great experience Cannot say enough about the service here. I had the smoothest experience I could have hoped for purchasing a car at Commonwealth VW. I am a recent col Cannot say enough about the service here. I had the smoothest experience I could have hoped for purchasing a car at Commonwealth VW. I am a recent college grad and this was my first BIG purchase without the help of my parents. Victor Jimenez, my salesperson, was so friendly and easy to work with. I got a great deal on a 2017 Jetta. As a first time car buyer, they were very helpful explaining everything and making me comfortable throughout the entire process. Sales manager Mark Bernier was a huge help. He got me a great financing rate and I am so happy with my new car and the amazing customer service I received at Commonwealth VW. Will recommend to all my friends and definitely return when I am ready to purchase again! More
Good Dealer - Good Service I am a fan on Commonwealth VW. I have leased 4 vehicles with them. They are friendly and fair. I enjoy their professionalism and product knowledg I am a fan on Commonwealth VW. I have leased 4 vehicles with them. They are friendly and fair. I enjoy their professionalism and product knowledge. The service department is reliable and easy to work with as well. I am very satisfied with their overall performance. More
Like family Purchased many vehicles for both personal use and for my business any every purchase went smoothly without any hiccups! They truly treat you like Fami Purchased many vehicles for both personal use and for my business any every purchase went smoothly without any hiccups! They truly treat you like Family. More
First oil change sevuce I have had at least 5 VW cars over the years and what is most impressive is the the efficient service I get continually. I had recently my first oil I have had at least 5 VW cars over the years and what is most impressive is the the efficient service I get continually. I had recently my first oil change for my 2916 Jetta and the time predicted for the service was met with explanations of every detail performed. More
Great customer service Staff was friendly and efficient. Lee was very courteous and helpful. I was given an estimate of 1.5 hours for a safety recall inspection, but my wait Staff was friendly and efficient. Lee was very courteous and helpful. I was given an estimate of 1.5 hours for a safety recall inspection, but my wait was only a little bit over an hour which was nice. Waiting room was clean and comfortable. More
Great Customer Service Buddy Bernard has great customer service skills. Mr Bernard and the other people that work at Commonwealth are knowledgeable, informative, friendly, p Buddy Bernard has great customer service skills. Mr Bernard and the other people that work at Commonwealth are knowledgeable, informative, friendly, polite, attentive to detail, and you don't feel like you are being taken advantage of or ripped off. More