Commonwealth Nissan
Lawrence, MA
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521 Reviews of Commonwealth Nissan
Terrible customer service. Arrogant rude sales and management. 2000.00 markups on all vehicles. Shop around. This place is shady and has scammed a lot of people. Please read all reviews not the purch management. 2000.00 markups on all vehicles. Shop around. This place is shady and has scammed a lot of people. Please read all reviews not the purchased 5 stars. More
Commonwealth 2000.00 markup. ??? I have not seen this Commonwealth 2000.00 markup. ??? I have not seen this surcharge at any other dealership. Thanks for the horrible customer service and leaving Commonwealth 2000.00 markup. ??? I have not seen this surcharge at any other dealership. Thanks for the horrible customer service and leaving my keys across the street and telling us to get them on the way out. Much appreciated!! More
Rob went above & beyond our expectations giving us a great deal and helping us far past the sale. Highly recommend working with him if you get the chance. great deal and helping us far past the sale. Highly recommend working with him if you get the chance. More
very unprofessional We have been a Commonwealth Customer for last 5year and we bought 3 Cars from there.. We haven't had any issue till the last time when I was in Catch We have been a Commonwealth Customer for last 5year and we bought 3 Cars from there.. We haven't had any issue till the last time when I was in Catch 22 situation and Commonwealth Particularly Shuan Berryman was very rude, unprofessional, and unemphatic. I will never buy any car from them and I would not recommend anyone to go there. They took my car (supposedly they grounded it because on of my co-signer return it) and even though Nissan had assured me that I can get the car back, Shuan would not even make a phone call to get the required documents in order release the car. Now, I am in the debt of 10k for the remaining Contract and I don't even have the car. Commonwelath and Shuan profited around 10k from my unfortunate situation and this is simply wrong. I am sure they don't care because they lose one customer but I need to share this so people would know how unethical, illegal, and wrong their business practice is. Thank you! More
Marshall Daniels is dishonest This particular manager at commonwealth Nissan is especially sneaky and dishonest. Tells you one thing and does the other with ultimatums. I would n This particular manager at commonwealth Nissan is especially sneaky and dishonest. Tells you one thing and does the other with ultimatums. I would not trust this manager with my money, nor would I trust him to give me a deal, he does what is best for him and not for you. Does not have your best interests in mind, just his own. More
I had the pleasure of working with Daniel Young on the purchasing of a 2016 Nissan Altima. Nice gentlemen knows his stuff about cars.He handle any questions or concerns I had. Thanks 5 star all the way purchasing of a 2016 Nissan Altima. Nice gentlemen knows his stuff about cars.He handle any questions or concerns I had. Thanks 5 star all the way More
What an awesome process we had with Carlos Ortiz he definitely found us a vehicle that works well with our big family. We 100 percent recommend him and thank him for making it possible. Family left wi definitely found us a vehicle that works well with our big family. We 100 percent recommend him and thank him for making it possible. Family left with big smiles More
Great Saleman good service Mike Sullivan was the best salesman I have had. He would go out of his way to make sure the sale of the 2016 Kia Optima I bought was complete and to Mike Sullivan was the best salesman I have had. He would go out of his way to make sure the sale of the 2016 Kia Optima I bought was complete and totally to my satisfaction. Hopefully will be buying another car for next granddaughter soon. More
Overall great experience I came in for an oil change.... left with an upgraded car. My lease was coming up to end and needed to get a new car sooner rather than later. I was a I came in for an oil change.... left with an upgraded car. My lease was coming up to end and needed to get a new car sooner rather than later. I was also with my 4 year old daughter and these things tend to take long so I was on the fence. Manny was amazing. He made the process overall go as quickly and as painless as possible. He has a wonderful attitude and great personality. He helped to keep my daughter busy and answered all her questions. He even danced ballet with her on the showroom floor. That is some serious dedication. Manny you were awesome to work with. Thank you for a pleasant experience and some great laughs. I love my new car and once again I am happy with the service at commonwealth. More