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Commonwealth Nissan
Lawrence, MA
521 Reviews
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521 Reviews of Commonwealth Nissan
March 02, 2017
Once again Commonwealth exceeds my expectations!!!! This is actually my second experience buying from Commonwealth and I have come to realize that the reason why they are so good is because they listen This is actually my second experience buying from Commonwealth and I have come to realize that the reason why they are so good is because they listen to there customers. My sales representative Roy took the time to listen to what I was looking for. Not only did he find me a vehicle that fit my needs but also found away to fit it into my monthly budget. As a matter of fact he was able to get me a monthly payment that was a 100.00 less than I thought I was going to pay. He knew that I had concerns about my monthly payment and he was able to work with me in a way that I won't struggle. I can't thank Roy and Commonwealth enough for there commitment to excellent customer service and rediscovering the lost art of listening to your customer. More
by Derrick G 1863
Employees Worked With
Roy Mazraani
February 25, 2017
It was a great experience . They weren't pushy and the Enyel knew his business. Everyone that had a part of experience knew their business. Would go there again and recommend t . They weren't pushy and the Enyel knew his business. Everyone that had a part of experience knew their business. Would go there again and recommend to everyone that would be interested in purchasing a vehicle More
by rogue
Employees Worked With
Enyel Moronta, Abrahim Perez, Franklyn Veloz, Angela Dagata
February 10, 2017
Great service by Chris bergeron At first, I was nervous about leasing my first car. When I met Chris, he took his time to find me the perfect car, even though I was unsure about the At first, I was nervous about leasing my first car. When I met Chris, he took his time to find me the perfect car, even though I was unsure about the kind of car I wanted. I was very pleased with his patience and knowledge. With this being said, I will continue to shop with commonwealth motors, and will be specifically asking for Chris for future purchases. Great job commonwealth! More
by Allisonmeghan13
Employees Worked With
Chris Bergeron
January 28, 2017
Very crude people at the service center Oh my god! Horrible experience dealing with Commonwealth Nissan Service Dept. I didn't know that it was possible for a customer to be treated this way Oh my god! Horrible experience dealing with Commonwealth Nissan Service Dept. I didn't know that it was possible for a customer to be treated this way, the way they talked to me. These people are very crude and don't care what your situation is. Took my car to them for a TCU upgrade (I own a Leaf), I was referred to them by Nissan. When I arrived there, a rep named Kenneth was taking my infos, the service manager appeared from nowhere and told Kenneth about my case and how he had no interest in taking it. He said this right in front of me, I am not making this up. I asked Kenneth how long it would take for the technician to look at my situation, he said he does not know but he would let me know in 30 mins, which is fair. I waited 40 mins and he did not bother to walk 7 feet to the waiting room and tell me what was going on. I had to go to work so I was in a hurry, all I wanted to know whether they had to keep my car with them and if that was the case, I would come back and pick it up. In 2 hrs, I asked the guy 3 times for an update so that I can make a decision, every time he said he would update me, he didn't. Kenneth got frustrated and rudely told me that I was asking him the same question every five minutes. I politely asked Kenneth to calm down because that was not what I was doing and there has been a misunderstanding since I am not asking whether the car was ready or not, the service manager was standing far away, he came back and told me to stop and that I should go take a seat in a moderately loud voice. I didn't know that it was possible for a customer to be treated this way. More
by consig1iere
Employees Worked With
Kenneth
January 17, 2017
Most enjoyable car buying experience My wife and I both needed new cars. After looking at many dealerships we ended up at Commonwealth Nissan. We met Roy Mazraani and started the process My wife and I both needed new cars. After looking at many dealerships we ended up at Commonwealth Nissan. We met Roy Mazraani and started the process. Roy was the best to deal with, very easy going and no pressure to buy. He didn't want to talk numbers until a car was settled on. My wife bought a car Saturday and I went back Monday and got a new truck. Great experience More
by RBalaam
Employees Worked With
Roy Mazraani
December 31, 2016
Great Experience Bobby and Edwin at Commonwealth Nissan were great. They gave us a good deal and we bought the car that night. The next day we told our family and th Bobby and Edwin at Commonwealth Nissan were great. They gave us a good deal and we bought the car that night. The next day we told our family and they bought a brand new Nissan too. We have purchased 4 vehicles from Commonwealth, they always have the best prices and selection. More
by CBWEBDESIGN
Employees Worked With
Edwin Vazquez, Bobby Barry
December 29, 2016
Best car buying experience ever I had to walk out of numerous Nissan dealerships, until I went up north to Commonwealth Nissan. David was my sales guy who was informative and very ea I had to walk out of numerous Nissan dealerships, until I went up north to Commonwealth Nissan. David was my sales guy who was informative and very easy going. Although Franklyn Veloz and Steve Federico (finance guy) went above and beyond and really took the time going over everything with me. I was very impressed with the whole crew at Nissan Commonwealth. My car is amazing and I am telling everyone to go to Commonwealth. You guys rock !!! More
by Bruinswinthecup
Employees Worked With
David O'Brien / Steve Federico, Franklyn Veloz
December 21, 2016
Bad customer service Their sales person called me and set the appointment at 2:30 pm and made to wait until 3:30 pm After taking my vehicle they gave back with broken k Their sales person called me and set the appointment at 2:30 pm and made to wait until 3:30 pm After taking my vehicle they gave back with broken keys and it was a unpleasant experience based on the response I wish I can give 0 rating More
by Dhev
Employees Worked With
Carlos Rodriguez
December 20, 2016
No Hassle. Had a great hassle free experience at Commonwealth. Roy Mazraani helped me get a great deal and was easy to work with. Great customer service. Had a great hassle free experience at Commonwealth. Roy Mazraani helped me get a great deal and was easy to work with. Great customer service. More
by Ellen753
Employees Worked With
Roy Mazraani
December 15, 2016
He is very helpfully He was very helpful and he was understanding that. It is very good and he gives me a good deal. I like the car and I like that dealer too. He was very helpful and he was understanding that. It is very good and he gives me a good deal. I like the car and I like that dealer too. More
by Neven Nabila 12
Employees Worked With
Roy Mazraani
