Commonwealth Nissan
Lawrence, MA
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521 Reviews of Commonwealth Nissan
Easy to buy Went in looking for a car but unfortunately it was sold the day prior. Met Mr Peterson and was pleased with the help he provided making the overall ca Went in looking for a car but unfortunately it was sold the day prior. Met Mr Peterson and was pleased with the help he provided making the overall car buying experience very easy. He was great to work with an understood what I came in to see told me it was sold but offered to show me something that was just as good and he was right. I rolled out of there with a 2016 Toyota Camry and am very happy with it just under a week later. Went back yesterday to get an inspection sticker and was in and out within 30 minutes. The service department overall was great, very nice people. More
Excellent experience This was my second experience with this dealership. Natasha Lee Duran was the sales person I was working with. I had a very good experience with her, This was my second experience with this dealership. Natasha Lee Duran was the sales person I was working with. I had a very good experience with her, and I liked her. She was very nice and patient and great at doing her job and providing all information that was needed. Franklin was flexible in reaching to a mutual agreeable price, so I could have my best choice in terms of the car's model, color and other features. And working with Bobby was so fun that made the hardest part (financial process) so easy and fun. At the end of the day, they were happy to see smile on my face after they helped me to get the new car on the same day that I chose it. More
excellent service Their service department has always performed great work and treated me well. They do make sure you understand the work that is being done and never h Their service department has always performed great work and treated me well. They do make sure you understand the work that is being done and never had any issues. More
No Pressure, smooth transaction Roy M. was the salesman I absolutely tortured. Never once did he let on that he was completely annoyed. He wrote up a P&S and by the time he got bac Roy M. was the salesman I absolutely tortured. Never once did he let on that he was completely annoyed. He wrote up a P&S and by the time he got back to the desk I changed my mind...and we started all over again! The manager Carlos was such a wonderful man, he went above and beyond trying to get my Thule rails back. The most impressive thing-they both remembered my first name when I walked in a week later to get my inspection sticker. Roy excused himself from his clients to come and check on me to make sure I was still loving my new car. I started my new car search at the end of the summer. I started at Commonwealth Honda but wasn't ready to pull the trigger. I shopped for a couple of months at many different dealerships and got some really unimpressive service. I ended up back at Commonwealth Nissan and I have to add that I shopped Commonwealth first AND LAST...and I loved it!!! I don't want to forget Alex in finance - he explained everything. A very smooth transaction!! P.S. Thank you for the cookies-the kids were super impressed and they loved them! More
Best service We have had the best experience with the salesmen and financial department ever. Many years we were with a different local dealer and the best decisio We have had the best experience with the salesmen and financial department ever. Many years we were with a different local dealer and the best decision we made was to move on. Franlin Veloz is amazing and he will help accommodate everyone. Stop by and ask for him. Another great part of the crew were Victor, Roy, Lamar and Kevi. More
Daughters first new car Great experience! Roy called me to see if I was interested in trading in my vehicle. Commonwealth was very fair and we think we got a good deal. This Great experience! Roy called me to see if I was interested in trading in my vehicle. Commonwealth was very fair and we think we got a good deal. This is our third Nissan from commonwealth Nissan. We will buy again. More
Great Service Excellent customer service and great employees. Will be back for my usual oil changes every 5k and tire rotations. Couldn't be happier. Thank you Excellent customer service and great employees. Will be back for my usual oil changes every 5k and tire rotations. Couldn't be happier. Thank you More
Purchase and Service In 2015 I went in to get an idea on a trade in on my current vehicle as I was not happy with it. I've always been a fan of Nissans. Needless to say I In 2015 I went in to get an idea on a trade in on my current vehicle as I was not happy with it. I've always been a fan of Nissans. Needless to say I drove home with a brand new Rogue. Last week I went in to see the newer Rogues with NO intention of changing. Well, drove home that day with a brand new one. Can NOT beat the price OR service. Commonwealth Nissan excels in the most important areas and makes it so easy. No headaches and extremly pleasant thought all transactions. More
Loved the sales team My husband and I were ready to buy new, and bobby Barry and Matthew Sullivan were exceptionally helpful. Loved working with them both. Bobby Barry sho My husband and I were ready to buy new, and bobby Barry and Matthew Sullivan were exceptionally helpful. Loved working with them both. Bobby Barry showed us 5 different options, that we could work with. And Matthew was super helpful going over everything we needed to know about all the options the Rogue had and even helped me sync my phone to it.. Thank you guys for a great experience 😘 More
Couldn't be happier!! I gave them my price point, told them what I needed, and they delivered!! We are very happy with our new Toyota and are thankful for all the help Carl I gave them my price point, told them what I needed, and they delivered!! We are very happy with our new Toyota and are thankful for all the help Carlos, Charles, and Hector gave us!!! More