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Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
I found the experience to be very positive. Tim was very pleasant to work with and in no way the typical "pushy sales person" He was very helpful and not afraid to ask when he was not sure of an answer pleasant to work with and in no way the typical "pushy sales person" He was very helpful and not afraid to ask when he was not sure of an answer More
Great service! Went for a simple oil change and was told about 40 minutes- It took half the time. Greeted the minute I parked my car, even the cashier was smiling. Shop staff was very Freindly on the phone about 40 minutes- It took half the time. Greeted the minute I parked my car, even the cashier was smiling. Shop staff was very Freindly on the phone and in person. More
If your going to pay to have your car "dealer" maintained at Commonwealth, you can expect courteous employees, quality work, customer care, and last but not least complete satisfaction! maintained at Commonwealth, you can expect courteous employees, quality work, customer care, and last but not least complete satisfaction! More
I did my homework before I went to buy, the process was easy, pricing straightforward and good value for my trade. The staff was pretty no nonsense and the deal was done quickly even though I switched to t easy, pricing straightforward and good value for my trade. The staff was pretty no nonsense and the deal was done quickly even though I switched to the EX turbo model halfway through the process. More
Commonwealth didn't treat me just as a customer, they treated me as a individual. Choices weren't made based on what was most expensive, or most popular---my car was chosen because it was what worked bes treated me as a individual. Choices weren't made based on what was most expensive, or most popular---my car was chosen because it was what worked best for me, personally and financially. I got the most out of my money. More
I would highly recommend Commonwealth Motors to anyone. I had inquired online to 5 dealerships. Commonwealth Motors was the only one to get back to me right away. From the minute I walked in until I drove of had inquired online to 5 dealerships. Commonwealth Motors was the only one to get back to me right away. From the minute I walked in until I drove off in my new car, I was treated with extreme respect. They are not a high pressure sales dealership like most out there. I went in to buy a Kia Sportage and decided I didn't like it - when I drove the Optima I fell in love with it. When I had to go back the next day and didn't have a ride, Keith picked me up and another salesperson dropped me off. You don't see cooperation between salespeople like that anywhere else. They were very friendly and are the only dealership I will ever buy from. They go out of their way to help you. More
We bought a 2011 Kia Sorrento, First off: We were provided with the best deal by Commonwealth Kia. We went to 4 Kia dealers and ended up at Commonwealth Kia last! They had excellent service from star provided with the best deal by Commonwealth Kia. We went to 4 Kia dealers and ended up at Commonwealth Kia last! They had excellent service from start to end and their selection of vehicles was great! Our experience didnt end there, Kia got us the best interest rate, the exact car we were looking for, a detailed overview of the new vehicle, and many other great things! Keith called to follow up on the vehicle the day after picking up our new suv! Overall, we are completely satisfied! Thanks for the best deal and excellent customer service! More
We have had very good service form the minute we walked in to the dealership until we finalized the purchase on the car. There was a scratch on the front bumper when we bought it and they fixed it immedia in to the dealership until we finalized the purchase on the car. There was a scratch on the front bumper when we bought it and they fixed it immediately. I would recommend the dealership to my friends and relatives. More
Do not trust the salesmen at this dealership. They were wonderful to work with until they learned that we no longer wanted to purchase a vehicle from them. Although Ivan was very friendly and knowledgable wonderful to work with until they learned that we no longer wanted to purchase a vehicle from them. Although Ivan was very friendly and knowledgable when we first met, everything drastically changed when we informed him that the car we were interested was not something we could afford. They dealership has refused to return our $500 deposit, even though we were told it would be returned to us if we did not purchase the car. After reviewing our budget, we informed the dealership LESS than 24 hours after our original meeting, yet they are still refusing to give us the refund we are entitled to. The salesmen and the sales manager were very rude and unprofessional both over the phone and in person. They even hung up the phone on us after calling us liars. I would strongly reconsider doing business with this company. More
Commonwealth Motors came out on top of the other dealers we visited/called for both PRICE and CUSTOMER SERVICE! We bought a new Ford Fusion last fall and never got a call or card after our purchase - a we visited/called for both PRICE and CUSTOMER SERVICE! We bought a new Ford Fusion last fall and never got a call or card after our purchase - at Commonwealth, every employee we spoke with was friendly AND we got a call the next day after our purchase checking to see how things were going, as well as a card AND COOKIES! :) We'll definitely go there again! More