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Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
Went to this dealership to purchase a new Kia Sportage. they had me send multiple faxes of paper which they say they never received. I would wait all day for a call from them making sure they received my f they had me send multiple faxes of paper which they say they never received. I would wait all day for a call from them making sure they received my faxes but i would always have to call them. They would wait till last minute in the day to tell me they need me to fax them something else. WOULDNT RECOMMEND THIS DEALER TO MY WORST ENNEMY More
05/13/12 Great Customer Service by lovestalaugh 05/13/12 Great Customer Service by lovestalaugh 5/13/2012 I bought a new Kia Soul and went in for my first oil change 05/13/12 Great Customer Service by lovestalaugh 5/13/2012 I bought a new Kia Soul and went in for my first oil change... Everyone there was pleasant. I had a fuse out and they replaced it at n/c..I love my Kia Soul it runs great and is great on gas! More
Being the second dealership I went to, walking in and meeting Robert McLean I knew I wasnt leaving without a new car. My experience at the dealership and working with Robert made me feel like they were c meeting Robert McLean I knew I wasnt leaving without a new car. My experience at the dealership and working with Robert made me feel like they were concered about my wants and needs. Worked very well with me and made sure that I understood everything and I was happy with my decisons. I would recommend Robert and the dealership to anyone I hear that is looking to purchase a car. Robert is by far the best salesman I've come in contact with! Thanks again!!! More
My experience at Commonwealth Motors Kia was outstanding from start to finish. Pedro, Shaun and Hiram were friendly and professionally. All aspects of the sale was explained clearly and concisely. My Kia Sp from start to finish. Pedro, Shaun and Hiram were friendly and professionally. All aspects of the sale was explained clearly and concisely. My Kia Sportage came in quickly and Pedro did a great job explaining the functioning of the vehicle. More
I would reccomend them because easy to deal with no aggravation and the price was very good also the alesman was very knowledgeable about the vechile and was able to answer all my questions and concern aggravation and the price was very good also the alesman was very knowledgeable about the vechile and was able to answer all my questions and concerns More
Put simply, the entire TEAM was willing to go the Extra Mile to assist me with my first automobile purchase. When looking for a Family Friendly dealership, this should be your first and only stop. Mile to assist me with my first automobile purchase. When looking for a Family Friendly dealership, this should be your first and only stop. More
If I could give this a rating of 20 with 5 being the top, I certainly would! At every turn Bob and Sean could not have helped us more! Received a great trade on my old car and gave me a great price o top, I certainly would! At every turn Bob and Sean could not have helped us more! Received a great trade on my old car and gave me a great price on my new Sorento! Bob knew everything about the SUV and showed me how everything worked. They take all the time you need and do not rush you into the purchase or out the door once you bought. Bob and Sean go above and beyond the call of duty. Follow-up is great, they do not forget about you the minute you walk out the door. I even got a call from the Kim Daher and the service department welcoming me to the fold. Being in Customer Service myself, the service we got means alot. I should have listened to my daughter and gone there first instead of Peter's in Nashua, left there totally POed. PS - I almost forgot, I LOVE my new Sorento! I will tell everyone I know to go to Commonwealth Kia! More
I had shopped a few other Kia dealerships before going here because they did not have the car I wanted at first. In the following weeks of looking elsewhere and being disapointed I came back to Commonweal here because they did not have the car I wanted at first. In the following weeks of looking elsewhere and being disapointed I came back to Commonwealth Kia to find they had located the car I wanted. My salesman Ivan greated me at the door and remembered me from the first visit I had made. I saw the car and sat down to make the deal. All went smooth they did all the paperwork and registered. When I recieved my car Ivan went over every detail to make sure I knew what everything was. It was a great experiance overall and I love my 2012 Kia Soul Exclaim! More
I came to Commenwealth 1st because I didnt want the hassle of "shopping around" and Im glad I did, Ivan Lovera was a great help to me and all the guys were personable and proffesional. Thank You Ivan. hassle of "shopping around" and Im glad I did, Ivan Lovera was a great help to me and all the guys were personable and proffesional. Thank You Ivan...and the rest. More
We purchased our awesome, brand new Kia Sorrento from Commonwealth Motors of Lawrence, MA. We haven’t purchased a new car for decades, we have always purchased used vehicles. I compare buying a car like Commonwealth Motors of Lawrence, MA. We haven’t purchased a new car for decades, we have always purchased used vehicles. I compare buying a car like contemplating a visit to the dentist, a necessary but generally speaking, an uncomfortable encounter. With no pre-determined plan to purchase a car on that particular day, we for the xxxx of it, visited my old neighborhood and the dealership. From our entrance to present, through the introduction and greeting, trial and error test runs of different vehicles, number crunching and the final decisions, we found the complete transaction and follow-ups to be professional and mutually satisfying to all concerned parties. Our initial contact with Markino Mathurin was cordial, informative, and actually enjoyable. As time progressed and our interest peaked our final decision, because of a double trade in became more involved to finalize. Therefore Sales Manager Shawn Berryman and Charles Dahar Jr., had to authorize the final agreement. All personnel continued to be professional and dedicated toward customer satisfaction. Thanks to Markino, Shawn, and Charles Jr., for all their insights toward this purchase. Without their expertise it wouldn’t have happened. Keith Audy was a post-sale plus, his unselfish world of knowledge and assistance is what separates Commonwealth from the rest. Hiram Creig finalized the paperwork with efficiency. We are happy Kia owners and Commonwealth believers. We will not hesitate, in the future, to shop Commonwealth FIRST and LAST. The Coletti's More