Commonwealth Kia

BUYER BEWARE! Although there rateings are high, the only one word ive pulled is friendly that fits. But looks are deceiving, and lets face it their in it to make money. Commonwelth Kia has made my experince one word ive pulled is friendly that fits. But looks are deceiving, and lets face it their in it to make money. Commonwelth Kia has made my experince of buying a new car go from exciteing to horrific. I was in search for basic options automatic kia soul. I started my search by getting a internet quote from maura. In the quote it stated, (I dont have the exact number in front of me) around 14, 000 for basic options, alien green, 2013 kia soul automatic. Excited with the price, I proceeded to take s test drive. The kia I tried was as close to basic as I could get, but had alloy wheels. I dont care about extras I have a family to provide for, I need as basic and low price as I can get. Also I mentioned I hate silver. I waited till yesturday (03-20-13) after test driveing other vehicals and made my decision the soul was what I wanted. So I contacted the dealership to see if anything new came in in alien color, and was informed I would be called right back. Two hours later no call. So I proceeded to call again same thing they'd call me right back hour later, no call. Finally 4 :00 rolls around I speak with Robert who proceeds to list off what they have and I proceeded to state again, only basic options, auto transmission he said he would call me back. He did in under 5 min. Informed me there was one in alien. So I proceeded to bring my sick 13 month daughter and husband down, along with his parents who currently own and have dealt with kia. When I got there I was informed jeff that there was none on the lot. Needless to say I was very upset. Jeff tried to solve the problem the best he couldand was ver helpful. He directed us to lemar who helped us with priceing. Where I proceeded to have my next problem. The quote I received from maura was inaccurate. The 14, 000 she gave was with all the insentives offered. Please explain to mehow you can be currently in the millitary, in collage, and finance through kia. Hidden print. Very missleading. My father in law proceeded to stress his feeling and mentioned working with the price. York kia in medford was were they purchased their rio, and when they had a issue with trade in and rates they offered bumper to bumper coverage for FREE. Now when this was mentioned lamar said he would see what they could do hes not in charge of that. So after45 mins of me missing a class and dragging my sick family down to receive misslead information, I walked away hopeing I could give them 1 more chance. Today (032113) I received a email from maura and a call who apparently had no recolection of what happened because it was not mentioned via email or voicemail. I proceeded to explain via email. Conveinently this women who has sent me email upon email, and call several times (mostly while I was at work) had no way to respond and I have heard nothing from her since this morning. Ivan, whom I test drove with contacted me, was aware of the situation, wanted to help me with a swap for thecolor I wanted with another dealer. First I wanted to valid our offer wich was the bumper to bumper or to see if simply they could offer any deal for the inconveince with the price and misslead information. He informed me he doesnt think thats possible but will check with his manager. Now mind you im already at this point in contact with kia of medford. They sent me a email and broke down the price via email, incentives included and everything no misslead info or hidden print. I receiveda call around 330 from ivan at commonwelth stateing he would honor that offer, and how soon can we come down. At 6 I again take my sick child out my husband and his parents. Should have gone with my gut because halfway through fillingout the first paper I ask him about the swap. Could be in next week could be in next month, but rebates and offers change next month. So mentioned swaping with york in medgord. They dont work with them. Wonder why? Could it be they take all their business? Then I proceed to mention I want to assign a agreement on the bumper to bumper terms. He smirks and lies through his teeth to tell me we did not agree on that. Propaganda to get me there to TRAP me to sign papers. Very deceiveing and kniveing. Luckly I was smart. So needless to say Medford kia will now be where I do business as where my father in law did his. I will NEVER EVER refer this place, and I WILL make my experince know. As I said went in with excitement walked out feeling made a fool off, lied too, and ruin experince of purchaseing a car from them or amy dealer at that matter. "Shop us last" "shop them never" hope this helps potential buyers take your kia purchse elsewhere. Perhaps york kia of medford. More

I generally do not enjoy car shopping, in fact I dread it. I just bought a Kia Sorento and it was by far my best experience. I never thought I would say buying a car was a pleasant experience, but it was it. I just bought a Kia Sorento and it was by far my best experience. I never thought I would say buying a car was a pleasant experience, but it was this time thanks to the salesperson Jeff Allen who was great. I went back 3 times, and he was very helpful each time. He would follow up with me but was never pushy. Once I made my decision, I was offered a good price with good incentives and financing, without all the back and forth and talking to different people. I was given fair trade for my vehicle, again without all the back and forth and talking to different people. I was made aware of vehicle options and the extended warranty, however at no time was anyone ever pushy about me purchasing all the "extras" that in the past other dealers have been, in my opinion, too aggressive about selling. I let Jeff know what I was looking for and that is what he showed me. I drove away with a car that was just right for me and at a price I felt very good about. I will definitely recommend Jeff and Commonwealth Motors to any of my family or friends. More

Dan was polite and friendly from the moment he introduced himself. He listened and tried to find what I was looking for, as well as provided suggestions. Dan was very knowledgable. I was allowed two test dri himself. He listened and tried to find what I was looking for, as well as provided suggestions. Dan was very knowledgable. I was allowed two test drives one with Dan and a second for a two hour blocknof time on my own which was a very unexpected and excellent privilege. The experience was overwhelmingly positive. The nature of all the people I came in contact with at the dealership was professional and truly made me feel that they cared and I was important. It made the process very relaxing and easy. I would be happy to do business with Dan again and will share my experience with others. More

I had a steering problem and needed routine maintenance. The last time I went there, the prices were even cheaper than local mechanics, so I decided to try them again. Again, the price was lower than expect The last time I went there, the prices were even cheaper than local mechanics, so I decided to try them again. Again, the price was lower than expected and the service was better than expected. They also told me of a recall that I was unaware of. If I can get dealer service for less than mechanic prices, I'm there. More

From the time I signed the paers for my new car, to bringing it in for an oil change, I always have an enjoyable experince!! Everyone is always so friendly and they take the time to answer any and ever bringing it in for an oil change, I always have an enjoyable experince!! Everyone is always so friendly and they take the time to answer any and every question. I cannot recommend them enough! More

I have been to many dealerships and have met many sales people. By far this is the best experience I have ever had. My sales man was very friendly, patient, knowledgeable and cooperative! So far I have people. By far this is the best experience I have ever had. My sales man was very friendly, patient, knowledgeable and cooperative! So far I have recommended this dealership and sales man to 2 of my friends. Bob took the time to answer all my questions, and went over ever feature the car has. The best part is when I have called he answered my calls or called me right back. I can't say enough about this place so if you need a car don't look anywhere else but here and ask for Bob McLean! More

My father and I had a good time working with CommonWealth Motors Kia. We went in looking for leasing a new Kia Optima. We met with Blake and he showed us the different options for the Optima. We bounced arou Motors Kia. We went in looking for leasing a new Kia Optima. We met with Blake and he showed us the different options for the Optima. We bounced around numbers for awhile until we came to a monthly payment we both agreed on. They made the process easy and efficient. More

After shopping around for my new Kia, my brother, Dick Anctil, recommended that I visit Commonwealth Motors. I checked out the website and saw your slogan...."Shop us Last".....so I decided to give it a t Anctil, recommended that I visit Commonwealth Motors. I checked out the website and saw your slogan...."Shop us Last".....so I decided to give it a try. I knew what I wanted and that made the process pretty simple. I met Bob McLean and we sat for a few minutes as he gathered information for my "needs analysis". He was very warm and I felt very comfortable with him. He showed me the car, we went out for a test drive and he answered all of my questions. The whole team at Commonwealth were so helpful and gave perfect service. Bob made sure that I was very familiar with the car before I drove off the lot. I will highly recommend Commonwealth Motors to any and all seeking a car.. Sincerely, Betty Wilmot, Proud owner of a new Kia! More

Grant Gazelian actually works in the Honda Dealership but was very willing to show us the KIA Optima which we loved and purchased one he did what ever he could do to help us find the right car. was very willing to show us the KIA Optima which we loved and purchased one he did what ever he could do to help us find the right car. More

Jeffroy Allen was very helpful,knowledgeable about the vehicle my wife and I were looking for. He gave us as must time as possible, before we started discussing vehicles on hand and price. My wife wanted vehicle my wife and I were looking for. He gave us as must time as possible, before we started discussing vehicles on hand and price. My wife wanted a pearl white optima 2013 and at the time commonwealth motors, did not have one in stock, but Allen was able to find one for us at another dealer the next day. We have purchase the Optima 2013 at commonwealth motor. We would recommend Allen to our friends in the future... Thank Jeffroy!!! More