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Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
We recently purchased a 2014 KIA Sorento from Commonwealth Motors of Lawrence. Our salesman, Edgar Ayala, was knowledgeable and professional through the entire process. In our 30 years of buyin Commonwealth Motors of Lawrence. Our salesman, Edgar Ayala, was knowledgeable and professional through the entire process. In our 30 years of buying cars this was the most pleasant experience we have had to date. We highly recommend Commonwealth Motors. More
Jeffery Mercedes and the employees of Commonwealth Kia were so helpful with our purchase of a Sorento. Jeffery kept us company during the paperwork process and ensured our experience was just the greatest were so helpful with our purchase of a Sorento. Jeffery kept us company during the paperwork process and ensured our experience was just the greatest! Highly Recommended! More
Gary Kotyla was the reason why I bought my 2013 Kia Sportage. I had test driven a few Suv's in April, but was not ready to buy. I met Gary when I when to Commonwealth Honda and test drove the CRV. I te Sportage. I had test driven a few Suv's in April, but was not ready to buy. I met Gary when I when to Commonwealth Honda and test drove the CRV. I test drove the Kia Sportage at another Kia dealership, along with other Suv's. Gary was not overbearing, aggressive, or intimidating as some other car salesmen I have dealt with. I explained that I was just looking at the time and would probably be ready to buy in May. Gary sent me a follow up email, and a phone call or two, but nothing obsessive. I did contact him asking if he could sell me a Kia since Commonwealth Motors has 5 different makes of cars, he said "of coarse". When I was ready to buy, I stopped by Commonwealth Motors to see if Gary was around and he was. The other salesmen had paged him for me, and in the meantime offered me coffee, a nice touch! Gary had just come back from vacation, and did remember me. He tried to convince me to go with the CRV, but I explained that I was more interested in the Kia due to their exceptional warranty. We took a walk over to the Kia dealership across the lot, and within an hour I was signing the paperwork! I got a great deal, the car/SUV that I wanted, and I got to "Ring the Bell". I never felt pressured into it, no sales gimmicks, or scare tactics! I even wrote Gary a thank you note about my experience! "Dear Gary, Thank you for your assistance in helping to find the perfect car/SUV for me, the Kia Sportage! I am so excited about it. I know that I will be very happy with it, and also know that it definitely was the right choice. Over the years I have learned to listen to my intuition, and at times have not done so and have made some decisions that I wish I hadn't. Saturday night I went to sleep without a thought about whether I had made the right choice. That's because I know that I did. I want to thank you for being patient and not pressuring me into buying the vehicle. I came back to Commonwealth Motors because of you and our interaction last month when looking at the CRV. Although you tried to get me to buy the Honda CRV, where you have more knowledge and expertise, you were willing to entertain my request for the Kia Sportage, and found out that it too is a great SUV. You listened to me, didn't pressure me, didn't go on about what I would or wouldn't be missing out on if I didn't buy it right then, etc. In a day where customer service has appeared to lose out to lower pricing, the customer service I received from you, is the reason I made my purchase from Commonwealth Motors. You turned one of the most stressful types of purchase into a very wonderful and enjoyable experience! I had a lot of fun and am so excited to pick it up today! " More
While purchasing Kia Optima, my entire experience was nothing but positive. The sales staff was extremely professional, helpful and courteous throughout the transaction, and also upon subsequent visits. nothing but positive. The sales staff was extremely professional, helpful and courteous throughout the transaction, and also upon subsequent visits. I would highly recommend this dealership to all my friends and family. More
Hello, Robert McLean was so wonderful to work with, he Hello, Robert McLean was so wonderful to work with, he answered all my questions and I never felt pressured by him. He is a great salesman and I wi Hello, Robert McLean was so wonderful to work with, he answered all my questions and I never felt pressured by him. He is a great salesman and I will recommend anyone I know that wants a car to go see him. Regards, Kimberly Jedrey More
After going to 4 other dealerships, Commonwealth gave us honest answers to our questions, plus gave us the best price quote. This dealership puts the joy of buying a new car back into the experience. The en honest answers to our questions, plus gave us the best price quote. This dealership puts the joy of buying a new car back into the experience. The entire staff seemed genuinely happy for us. When the ad states,"shop us last", there's a reason. You'll soon learn what a good dealership can "DO" for the customer instead of "TO" the customer. More
By far the most stress free experience, understanding of personal needs in a vehicle, and the best competitive price. When you are making such a significant investment, these three attributes are so import personal needs in a vehicle, and the best competitive price. When you are making such a significant investment, these three attributes are so important. I realize the slogan is "shop us last," but I would recommend saving yourself the trouble, and asking for Bob McLean. Thank you for making this a positive buying experience! More
I entered Commonwealth Kia with some pessimism, due to past financial problems, and hadn't fully convinced myself that getting a new car was feasible. My first visit was mostly to view the cars available, past financial problems, and hadn't fully convinced myself that getting a new car was feasible. My first visit was mostly to view the cars available, to find something in my ballpark, and within a few minutes of perusing the cars, Bob was there with a welcoming smile and patience as I asked about the features of the car I was leaning toward, as well as minutia of the abbreviations, or insurance dealings in cases of road hazards. His warm, professional demeanor was still there when I returned, this time to peruse financing options to account for my miserable credit, and when he followed up after I had taken some more time to think further on my options. This time, we were able to work out a plan that would work with my means and needs, and the whole time, he made sure everything was tip-top. If you're in search of a car, Robert McLean has my utmost faith that he can make it happen for you. More
I came to Commonwealth Kia about a month ago to look into leasing a Sportage. I fell in love with the first one I saw, took a test drive, and it seemed like a few minutes later I had everything set up for th leasing a Sportage. I fell in love with the first one I saw, took a test drive, and it seemed like a few minutes later I had everything set up for them to register my new car! Edgar worked with me on getting my monthly payment down, and made sure I knew every last detail about the car. I always go through the instruction manuals to look up answers to any questions I have, but I found it was explained so well I wasn't left with any questions! I have highly recommended Commonwealth Kia to my friends, family, and coworkers. Once my lease is up I hope to buy a car at commonwealth! More
I was shopping for a new car seeing my last vehicle was totaled. Shopping for a car can be exhausting and I was very happy with the friendliness and throroughness of the staff at Commonwealth Kia. Bob was totaled. Shopping for a car can be exhausting and I was very happy with the friendliness and throroughness of the staff at Commonwealth Kia. Bob was very helpful, answered all our questions and did his best to get us a good rate. I would definitely reccommend this dealship to others. More